I just switched to Verizon and got the Nokia 5180i phone free. I am very happy with it, except I'm confused about the voice mail access. The manual says that you can just press "Listen" (the Navi key) when you have a voice mail waiting, as long as you've programmed your password into the phone. I've done that, but anytime I press "Listen", James Earl Jones voice comes on <G> and denies me access. I then have to press *86, send, and enter my password, and then that works. I get lots of messages each day with my business and I need a quicker way to do this. Any tips? Thanks!