Well... I am off to verizon to see if they can do anything w/my vx 6100. Had for couple weeks now. No, I can't swap for different phone, already did that once, plus mailed in the rebate form. Anyway, I have found the rf on this unacceptable at times, but ok for the most part. Past couple days dropped a few calls. Well this morning, there were 2 occasions where I DID have 1 bar of strength, but still could not make a call. Screen just kept saying "calling..." and never connected. That is unacceptable to me. There was a time when that could have meant the difference between me getting timely info or not. So I'm headed there. They will either tell me 1. nothing wrong w/it. or 2. swap it for a new one. Which means once again I lose ring tones I downloaded AND paid for!! If this one is no better, I will go back to my vx 3200. Just pissed that I'v "wasted" my new every 2.