HELP! I have a Samsung i700 with verizon. It's great, except that my $19 tri-mode sch-650 gets twice as better reception in my home office. (BTW, 10 feet away from a window, and ironically live on the same block in NYC as the verizon building!) Did I mention the i700 is my main business phone? So this is really me over. Samsung was no help -- they blame verizon. verizon's no help; they don't guarantee coverage in buildings. All I get is the *228 answer (which after reading more, I realize might have done more harm than good.) I've been exploring external atennas -- Samsung says it will void my warranty, and didn't seem to get the irony of having a warranty on a phone that doesn't even get reception. I don't care about voiding the warranty, but they also said it could short out the phone entirely. I can't tell if this is extreme-self-preservation on the part of Samsung, or whether there might be some truth to it. I haven't seen anything elsewhere that says an external atenna could cause that problem. Any help? Advice? Guidance? Should I just sell the damn thing on eBay and go back to my $19 phone?