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Note 7 Review - Performance

Discussion in 'ANDROID Phones, Tablets and Devices' started by KevinJames, Sep 1, 2016.

  1. KevinJames

    KevinJames WA's 1st retired mod
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    Cellular Signal (voice calls): Where I used to get 3 bars in some areas, now I only get 1 or 2. In just one instance I had none, so I restarted the phone and then had 2.

    Wifi connection: My Note3 used to take a long time to connect to any wifi connection and would drop frequently. In contrast, the Note7 connects instantly!

    Used as hotspot: I think this is probably an AT&T issue. Lately I’ve noticed that if my device is not near a window, my signal is so poor, even if it shows the hotspot is active, I cannot connect to it. Both the Note3 and Note7 have the same issue.

    Screen Refresh: After closing some apps, I notice the screen stays blank for a moment – much longer than seems acceptable for new device.

    Battery Life: It burns through power especially when I have my ZenWatch2 attached via Bluetooth. However, recharging is very fast. Wireless charging not as fast as connected to power cord.


    Frustrations:
    Samsung indicates the S-Pen tip is finer than its predecessors. While that is true, the writing experience in the OEM notetaking app is such a broad stroke, it is frustrating to capture much detail.

    Would I recommend this device: No. Even an S-series Samsung with a more expensive stylus would be a good solution, but any phone with high rez display and using the MyScript apps would be very capable.
     
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  2. charlyee

    charlyee Ultimate Insanity
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    KJ, thanks for the detailed review. It sounds like you are not too thrilled with it, so that coupled with the recall for the battery, are you planning on keeping it?




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  3. KevinJames

    KevinJames WA's 1st retired mod
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    Keeping it until they recall it (or it explodes, LOL)
     
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  4. palandri

    palandri Former Palm Guy
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    I hope your home owners insurance is up to date.
     
  5. KevinJames

    KevinJames WA's 1st retired mod
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    @palandri: Now that's just plain mean. None of the reports mention damage to anything but the phone.

    upload_2016-9-2_12-57-58.png
     
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  6. palandri

    palandri Former Palm Guy
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    On a serious note, I think you should return it and get a Nexus 6P
     
  7. dmapr

    dmapr Silver Senior Member
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    No point in getting a Nexus 6P until Pixel XL is out and comparisons can be made :p
     
  8. viewfly

    viewfly Mobile RF Advisor
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    All the news media is saying what a disaster this is for Samsung.

    They thought to get in front of Apple before the iPhone 7 launch but now their quality control is in question.


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  9. KevinJames

    KevinJames WA's 1st retired mod
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    I just received my formal recall notice from AT&T. Does this mean that Samsung made a bad "apple"? LOL

    upload_2016-9-2_19-48-54.png
     
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  10. dmapr

    dmapr Silver Senior Member
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    Samsung certainly shot themselves in the foot with this one. KJ, hope they exchange it for you.

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  11. viewfly

    viewfly Mobile RF Advisor
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    Did they explain what causes the battery explosion?

    I know it's a Galaxy phone. Bur did it go super nova or something? Big Bang theory?

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    #11 viewfly, Sep 3, 2016
    Last edited: Sep 3, 2016
  12. KevinJames

    KevinJames WA's 1st retired mod
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    @viewfly: From what I'm reading the soft-pack Lithium-polymer batteries too easily expand with the heat caused by charging. Now how much of that is factual and how much of it is conjecture has yet to be seen.
     
  13. rjniles

    rjniles Junior Member
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    T Mobile is offering a full refund to buyers of the Note 7. I would request the same from Best Buy.
     
  14. palandri

    palandri Former Palm Guy
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    Just saw an article that says:

    "Korean manufacturer confirms 35 cases of newly launched devices exploding while being charged and offers exchanges but stops short of full recall. Samsung has suspended sales of its brand-new top-end Galaxy Note 7 smartphone and is offering replacements for anyone who has already purchased one, but has stopped short of a full recall....."

    So is Samsung trying to save face now?

    https://www.theguardian.com/technol...y-note-7-reports-of-smartphones-catching-fire
     
  15. viewfly

    viewfly Mobile RF Advisor
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    Thanks for the reply, KJ. Yes, I understand that these batteries heat up, however millions and millions are used every day.

    I just wonder if we know if it was a flawed cell in a batch of batteries, or a faulty phone charging circuitry ( esp. Using the fast charging scheme that Samsung has).

    I think that I read it will take 2 weeks for them to make new phones for the replacements. Wondering out loud, it it is a new phone circuitry , or new batteries. 35 out of 2.5 million is a low fault rate, so they must have been worried about something.

    Hopefully, they will not claim to have shipped 5 million phones for marketing purposes. I do give them credit for responding so quickly, and fully. I guess even one lawsuit would be more costly than replacing all of those phones promptly.


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  16. KevinJames

    KevinJames WA's 1st retired mod
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    @viewfly: I just wrote this as a comment on Android Police:
    I have a Note 7 and have also received a recall from my carrier. I am considering keeping what I have. Here's why: When the Note 7 was released, there was an inexplicable global shortage of the phones. Now, some 3 weeks later, there is also some inexplicable surplus enough to replace all the bad phones. How does that happen? Something is very fishy. After speaking with an acquaintance that works for a Samsung experience booth inside Best Buy, he privately mentioned the same concern. It took me parts of 3 days to configure my Note 7 because the Smart Switch app is a piece of crud. I don't want to go through that again, even with the enticement of $25 "for my trouble."

    What I didn't mention on my Android Police post was that the Samsung Experience dude also said that Samsung knew ahead of time that there was going to be big issues but went ahead with the sales anyway. I asked him if that was professional insider knowledge and he said it was just his personal feelings.
     
  17. viewfly

    viewfly Mobile RF Advisor
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    That's an interesting option, KJ. The odds may be with you, as long as you maintain the warranty if you don't do the exchange. Is it mandatory?


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  18. KevinJames

    KevinJames WA's 1st retired mod
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    @viewfly: I haven't yet asked AT&T whether the exchange is mandatory, mostly because it has been a 3-day holiday. I am thinking about stopping by the AT&T store sometime this week to find out what the policy is. I'm in no hurry.
     
  19. palandri

    palandri Former Palm Guy
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    Here's something interesting. I bought a new external power supply with Lithium batteries. It has a WARNING on the side to not charge and discharge at the same time. I wonder if the people who had trouble with the Note 7 were using their phone when it was charging?

    [​IMG]
     
  20. charlyee

    charlyee Ultimate Insanity
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    That's interesting and good to know. I use my phone and my iPad while it is charging all the time and always have.




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  21. palandri

    palandri Former Palm Guy
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    Ya, I wondering if that could heat it up or cause a fire.
     
  22. KevinJames

    KevinJames WA's 1st retired mod
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    In the very few cases I've read, the user experienced the problem while the unit was charging and not in use. One fellow claimed that he unplugged his phone and THEN it blew up. So far, for me, I've not had problems. The unit does get warm while charging but no more so that any other phone I've ever used. The latest news is that Samsung has decided not to use their own batteries in their phones. Clearly, Samsung has quality control issues and I'm suspecting it is not limited to mere batteries.
     
  23. viewfly

    viewfly Mobile RF Advisor
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    That's how they are meant to be used. Think of your office laptop or a Prius car.

    The electronics protect the battery and overcharging.


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  24. KevinJames

    KevinJames WA's 1st retired mod
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    @viewfly: I don't follow your comment: "That's how they are meant to be used. Think of your office laptop or a Prius car." Were you directing that at me?
     
  25. viewfly

    viewfly Mobile RF Advisor
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    Nope, Palandri. Just saying that charging circuits for laptops, Prius cars, and smartphone are designed to use the device while it is charging, and not cause overcharging and hence overheating.

    The warning is real, but a proper charging circuit would take care of it.


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  26. dmapr

    dmapr Silver Senior Member
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    It makes more sense to skip on such circuitry on a standalone charge pack though. What's the point of charging and discharging (using) that simultaneously? Presumably if you can charge the pack you can charge whatever else you want to charge independently.
     
  27. viewfly

    viewfly Mobile RF Advisor
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    That's a good point


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  28. dmapr

    dmapr Silver Senior Member
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  29. KevinJames

    KevinJames WA's 1st retired mod
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    @dmapr: Yeah, wow! I saw that a couple days ago. It seems that these stories are getting more and more outlandish. I do have an AC/DC converter in the car that I use to charge my electronics, but only when I'm actually in the car. I've also read cautions about leaving phones unattended in cars, especially on the dash where sunlight can overheat them. In some of these cases, I wonder if the users weren't just being ignoramuses.

    I still have not had any concern. The phone becomes mildly warm when charging. In fact, it actually gets warmer when it is not charging and I've been using it with newsreaders for an hour or so.
     
  30. dmapr

    dmapr Silver Senior Member
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    I suppose as long as you still have the option of exchanging once the replacements become available and you're careful about the phone's surroundings when you charge it there shouldn't be much harm.
     

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