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Not a Rumor, the LG Rumor has Issues

Discussion in 'Wireless News' started by charlyee, Jan 2, 2008.

  1. charlyee

    charlyee Ultimate Insanity
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    Not a Rumor, the LG Rumor has Issues

    Sprint has halted shipping new LG LX260 Rumor units to stores. The LG Rumor has a known issue where certain sets of key presses during startup can trigger a complete erasure of the phone's firmware.

    More:
     
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  2. larry

    larry Sprint loyalist and former mod
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    Wow and it took this long to figure out? Funny thing is I haven't heard of any of these issues happening on the forums.
     
  3. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    Yet another reason to hate LG.

    They need to change their name from Lucky Garrison to Lucky if your phone doesn't erase itself Garrison.

    -Jay
     
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  4. M in LA

    M in LA Mobile 28 Years Plus
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    I guess "Life's (not) Good" at LG right now...:rolleyes:
     
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  5. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    That's even better. They have been calling themselves Life's Good on their commercials, but I think officially they are still Lucky Garrison. I still call BP British Petroleum instead of Beyond Petroleum as well.

    -Jay
     
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  6. RadioRaiders

    RadioRaiders RF Black-Belt
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    That should be the name of their next phone :D
     
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  7. RadioFoneGuy

    RadioFoneGuy Powered by HTC FUZE
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    Im not a big LG fan either when it comes to phones, I have had tons of trouble tickets related to LG phones. The typical are Bars fluctuate, have to power cycle once a day, dropped calls, phone freezes up etc.

    Im not a fan of their phones but I would own one of their flat screens TV's thou.
     
  8. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    I consider LG a jack of all trades, master of none. They make phones, appliances, electronics, next thing you know they will go the way of Mitsubishi and Hyundai and add computers & cars to their lineup. This should make Hyundai and Kia happy. If the quality of their phones is any indication of the cars they might make hyundais and Kias would look much better.

    -Jay
     
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  9. mframe

    mframe Senior Member
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    I thought the original name was Lucky-Goldstar. Never heard of "Garrison".
     
  10. M in LA

    M in LA Mobile 28 Years Plus
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    mframe, you are correct. LG does stand for Lucky-Goldstar.

    Sorry Jay, it's not Garrison. :)
     
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  11. AnthroMatt

    AnthroMatt Big Meanie
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    yup, its lucky goldstar (lucky bought goldstar and added the name). I should call em lucky garbage.

    my girlfriend has the rumor. since she doesn't press keys while starting her phone I don't forsee a firmware erasure in her future.
     
  12. M in LA

    M in LA Mobile 28 Years Plus
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    Here's a recent update from Phonescoop

    Sprint Clarifies LG Rumor Issues

    Today, 9:55 AM by Eric M. Zeman

    Sprint says that low inventory levels of the LG Rumor are due to its high sales volume, not because the device was removed from shelves because of a glitch. Sprint did find a minor technical error in some Rumor's, but it was limited in scale and Sprint already issued a fix for affected customers. Sprint is working to boost inventory, and expects the Rumor will be widely available soon.

    Hmm, is this really the case or is something else going on...:hmm:
     
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  13. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    Sorry, you are right, it is Goldstar. I don't know where I got Garrison from.
     
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  14. M in LA

    M in LA Mobile 28 Years Plus
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    You're not watching "South Park" are you?:browani:
     
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  15. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    No, I wasn't at that time. Maybe it was just Southpark on the brain...

    -jay
     
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  16. RJB

    RJB Gold Senior Member
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    Ah hell all brands have problems I think LG;s are great phones in their own regard.
     
  17. tyler101868

    tyler101868 Junior Member
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    This is the response from phonenews.com They were the original source for the issue.

    Sprint Responds, Admits LG Rumor Issue, Denies Reason for Pulling PDF | Print | E-mail
    Written by Christopher Price
    Wednesday, 02 January 2008
    Many have reported today that Sprint has responded to our reporting, wherein they claim that the LG Rumor was not pulled phone due to an issue with the phone. Rather, Sprint argues that the shortage of LG Rumors is due to the phone being "too popular to meet demand."

    PhoneNews.com stands behind its original reporting, and will clarify the matter. In a statement issued to reporters yesterday and today, Sprint did not directly confirm or deny the issue present with the LG Rumor. They simply argued that the phone was "too popular" rather than "bearing a known issue".

    Internal memos, provided to us from sources in Sprint, confirmed to us that Sprint did indeed halt orders due to the issue. Worse, Sprint has yet to correct the issue (by releasing the update to customers as a firmware over-the-air update). These are facts and we will post documents to prove this if they are disputed further.

    Following today's statement, we contacted Sprint and asked them flatly to address the issue regarding the rumor that prompted our previous article. Sprint did indeed (and finally) confirmed the issue. Furthermore, they confirmed that a software update had been approved to fix the issue, however it is unclear when it will be issued, if it is not already imminent.

    It is unfortunate that so many in the media got the original story right, but the follow-up wrong. However, we stand by our sources and their documents which clearly confirm to us that the LG Rumor was halted in shipments due to this issue.
     
  18. Jerro

    Jerro Bronze Senior Member
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    Amazing regardless of the facts how many people are ready to unload on a phone company.

    Lighten up, LG haters; its just a phone. Have you no memory of the Motorola issues over the years? And Samsung never had a problem,right?
     
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    #18 Jerro, Jan 3, 2008
    Last edited: Jan 3, 2008
  19. M in LA

    M in LA Mobile 28 Years Plus
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    Actually, I happen to like their CDMA phones, it's just their GSM versions I can't stand. Some neat features and extras on their CDMA phones are conspicuously missing on the GSM side. I don't quite understand why this is the case, but it is, though I hear LG's GSM phones are getting better.
     
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  20. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    i agree........its the GSM LGs that have probs....not the CDMA ones
     
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  21. M in LA

    M in LA Mobile 28 Years Plus
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    And I can't quite figure out why since Motorola, Samsung, even Nokia don't seem to have a problem with their phones on different networks. Their menus are virtually the same (save for a few minor options) between the networks. Go fig???
     
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  22. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    some fo the cheaper Samsung phones on GSM are really bad but they are generally okay on CDMA
     
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  23. M in LA

    M in LA Mobile 28 Years Plus
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    True, though I haven't had a Samsung in year because of one of their awful phones on Verizon, so I don't think to highly of them anyway, but their higher-end phones do seem to work OK on either network.
     
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  24. RadioFoneGuy

    RadioFoneGuy Powered by HTC FUZE
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    I agree that LG phones arent bad phones but tend to work better on CDMA vs GSM.

    Samsung also makes some good phones but having tested a few on GSM I would not recommend any. They may work better on CDMA as well.

    Far as Nokia vs the rest this is what I heard from a Handset Engineer. The engineer told me that in the phone bios the Nokias actually have more tunable settings which makes them more stable.

    Some of these settings if you think about it make sense. Take in account in GSM you need to figure in 850 and 1900 handoffs as well as EFR, AMR full rate and AMR half rate and some handoff parameters as well.

    Alot of the LG and Samsungs I have tested have problems in dual band (850 and 1900 in the same area) environments. A few of the Motos I have tested had problems going back and forth between the two freqs as well. My Moto V400 and V555 were great phones but I dropped more calls then on my Nokias.

    I tested a few LG on Verizon and was impressed with the phone but sorry to beat a dead horse but even the updated UI on the lastest version of the Chocolate sucks. I was helping my niece put a memory card in her Chocolate so I loaded mp3 on the card but would not play on the Verizon LG but would work in my Nokia. Come to find out you have to format to Verizons UI format on the card then put music on the disk. Took me an hour of messing around versus the 2 mins if I used the card in my Nokia.
     
  25. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    I've never had a problem with Motos handing off between 850 and 1900, except when there were 2 different networks involved. I have not had any issues since orange/blue integration. When I put my motos in field test mode usually the only way I can tell the phone has switched towers and/or frequencies is by looking at the field test screen. I have done this with Moto V551's, Classic V3's, V180's, and my Moto A845.

    -Jay
     
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  26. RadioFoneGuy

    RadioFoneGuy Powered by HTC FUZE
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    I had the problem primarily in bigger towns were there were multiple 850 and 1900 towers were you would ping pong back and forth during a call. Driving down main roads I didnt have a problem.

    I loved my V400 quad band. I was in the National Guard and they sent me to Iraq and I took that phone with me and picked up an Iraqi Sim Card and used the phone the whole time I was there. I passed that phone off to me Dad a couple of years ago and its still going and on its 3rd battery.

    My V400 was actually modded with a Cingular Field Test flash while running on the Cell One network. I had to push Menu then the top left button to put it in test mode.
     
  27. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    with my Moto V188 on T-Mo i generally began to have trouble when roaming entered the picture....when i was roaming on Cingular just after it bought out AT&T Wireless and the integration wasn't too underway yet i remember it had real issues doing handoffs on that network and i tended to prioritize the other network in the area cuz you can do that with Motos.....even if the signal wasnt as strong with the other roaming carrier the half signal to full signal with Cingular was virtually unusable at some points after the merger.

    but now that they have all the towers straight and integrated there hasnt been much issue with that.....and T-Mobile home network never had that issue cuz it was all 1900.........

    now with my Sprint MOTORazr......if i roam on VZW......itll roam on 1900 first then it will almost always switch to 800..............itll jump around on different channels on 800 for like 2 mins before it finally settles down.......
     
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  28. RadioFoneGuy

    RadioFoneGuy Powered by HTC FUZE
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    I was out in California when Cingular started integrating the two networks. The first month was fine I forced my phone onto Cingulars 850 network because the 1900 didnt work that well inside. After they started messing with the two networks I was ping ponging back and forth between 850 and 1900 and I was dropping a ridiculous amount of calls.

    I called their CS to put in a trouble ticket and told them the 2 towers street adresses and the frequencies that were having issues and they were dumb founded. I had to explain that I was a technician for another company and both of my phones had test mode and were doing the same thing. They never did anything about it.
     
  29. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    they find it amazing that people other than them know anything about technology..........kinda condescending really
     
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  30. RadioFoneGuy

    RadioFoneGuy Powered by HTC FUZE
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    CS really doesnt know to much about the network detail, all they have are the vague and often over inflated coverage maps. My point in calling them is that a network based problem will get passed on to the right people.
     

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