Ok, how many people have had problems with this. I take it to the T-mobile store where I bought this and they verify it isn't water damaged or been dropped. Tell me I have to call Customer service. Customer service tells me phone is damaged and can't be warranteed after only 3 months. I am so pissed I may cancel my family plan and go elsewhere. Couldn't find the part or a local repair center so I super glued the plastic slider in, it works but don't look to good and I was careful. So now I'm even more miffed and I'm marking off the days I have left with T-Mobile. No more Nokias or T-Mobile.