If you have ever owned a Nokia 5170 and activated that phone on sprints network, please read this: Sprint and Nokia originally entered into a contract to offer several hundred thousand Nokia 5170's for use on the Sprint Network. This contract was voided by Sprint however, due to the phones unsatisfactory performance on their network. This is according both a customer service rep and a network engineer for sprint. An Engineer commented that the phone had substandard call quality due to attempts by Nokia to lessen its licensing costs under CDMA. Hundreds of complaints from users have been logged; however, Sprint has been unmoved. Neither Sprint nor Nokia has offered a refund or any compensation for the phones which do not operate correctly on Sprint's network. Thankfully, Sprint did stop selling the phones on their network; however, they offered no compensation to the thousands of users with sub par hardware. Collecting information about the surrounding problems has been extremely difficult as according to one customer service representative Sprint has specifically forbade their employees from discussing the problems related to the 5170's. No doubt this is an attempt to avoid refunding or compensating subscribers for what they probably know is a product that doesn't meet State Consumer Warranty Laws. If you are or ever were an owner of a Nokia 5170 activated on the sprint network, please post your thoughts, experience, or suggestions.