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Nokia 5165 problem

Discussion in 'NOKIA' started by ComicalMoodyDan, Jun 17, 2002.

  1. ComicalMoodyDan

    ComicalMoodyDan Gold Senior Member
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    I've been expericening a problem with my Nokia 5165 lately. Sometimes it just shuts off by itself and it seems to be getting more frequent. Tonight while I was on the phone during a call the phone shut itself off 2 times, this morning it also shut itself off when I unplugged the charger from it. Has anybody else had this problem with a Nokia 5165? What exactly causes this?

    I think I'm going by SunCom tommorrow and see if they will fix my phone or give me another one.
     
  2. RedMosquito

    RedMosquito Junior Member
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    I'm currently the owner of this piece of crap. The phone is a good solid phone, with a retarded problem. My phone did the same thing for about a month. Everyone kept telling me its the battery. I did notice that my battery does move in place a bit, so i have the little knob for the belt clip and that holds it in place. I dont really have the problem any more. Chances are it is the battery. I'd say check and make sure the battery connectors are clean, and then have SunCom reprogram it.
     
  3. ComicalMoodyDan

    ComicalMoodyDan Gold Senior Member
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    Thanks for the info RedMosquito. I took the phone by SunCom today and indeed the guy that helped me said it was most likely the battery. He took my old battery off and put a new one on for me and stated that should fix the problem but if it doesn't to bring the phone back and they will take a look at it.

    I've got to say this is my first real time of dealing with SunCom customer service and I was happy, I was in and out of the store in less then 5 minutes and I got a new battery for free [​IMG]
     
  4. bobolito

    bobolito Diamond Senior Member
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    When I had my 5160 I noticed how a battery I bougth was not as tight as the original. Sometimes it mysteriously shut off on me but it didn't happen much. So, after realizing the problem was the loose battery, I took a piece of 3M yellow office sticky and folded up and placed on the phone before putting in the battery and presto! The battery was snug and the problem was gone.
     
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  5. Gonz

    Gonz Senior Member
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    wow, bob,
    that's a great trick!
    Fixed my phone
     
  6. jmccrane

    jmccrane Bronze Senior Member
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    The loose battery problem has been a design flaw in most Nokia 5100/6100/7100 series phones. Basically the tabs that hold the battery on the phone get bent/chipped, and since they're on the sides of the phone, the battery can come loose. Scotch tame and sometimes a new battery will fix it.
     
  7. ComicalMoodyDan

    ComicalMoodyDan Gold Senior Member
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    Apparently so, my granny also purchased a Nokia 5165 through SunCom and after a few months of use her's did the same thing. They popped in a new battery though and her's hasn't shut off since.
     
  8. bobolito

    bobolito Diamond Senior Member
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    Or you can use the tip I posted above. It's very affordable. [​IMG]
     
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  9. dallison

    dallison Senior Member
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    this is one reason why nokia has been using the battery packs covered by the plastic piece so no more moving batteries
     

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