As treatened, I returned my VZW Kyocera 7135 and purchased the Samsung SPH i-500. In reviewing the documents, I'm not clear (or satisfied) as to how to install the software and do the initial hotsync - I have Palm 4.1 and lots of address, date, etc. information to transfer. The instructions say that all prior versions of Palm/HotSync must be removed. They clearly state that backup data from prior hardware/palm apps cannot be used. The only option offered is to set up and do an initial sync then use the IR beam feature to move data from an earlier device (Kyocera 6035 in my case). One possible idea is to install the pocket mirror software (only at first), then sync this to my Outlook (currently empty). Then remove old palm and install new palm as directed; do initial hotsync w/ new device then use pocket mirror to sync with the new palm. Does anyone have advice or other ideas - IR transfer would be my last choice since that sometimes isn't perfect. Thanks