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New EVDO PRL available

Discussion in 'Sprint Forum' started by AnthroMatt, Apr 10, 2006.

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  1. iworejungleboots

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    Well to disspell a rumor or two....a few days is not "a while". The newest PRLs are available officially today, but they don't affect speeds to ANYTHING guys. I promise!
     
  2. iworejungleboots

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    OKAY EVERYONE ACTUALLY PAYING ATTENTION.....GIVE THIS MAN A ROUND OF APPLAUSE BECAUSE HE HAS THE MOST UNNECCESSARY INFORMATION ON HIS PHONE RIGHT NOW!!!
     
  3. AnthroMatt

    AnthroMatt Big Meanie
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    Wirelessly posted (Sanyo MM 9000: Mozilla/4.0 (MobilePhone MM-9000/US/1.0) NetFront/3.1 MMP/2.0)

    I find your contributions to this forum to be most unnecessary.
     
  4. Yankees368

    Yankees368 Compulsive Signal Checker
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    I do not like this guy. He is the typical sprint empyloee jerk. Always thinking that they, for some reason, are better and know more than you. Can we please get rid of this guy? I really don't want this to turn into a hofo like place.
     
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  5. larry

    larry Sprint loyalist and former mod
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    I'm tending to agree with you on this one. I don't appreciate someone coming in here mainly to talk down to people.
     
  6. comptech2002

    comptech2002 New Member

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    Well i hate to break ya'll heart on this iworejungleboots is a woman, I work with her not even 2 seats away. What she is telling you is correct. IF you dont believe me here is something for your dogs to chew on

    EVDO Preferred Roaming List (PRL) 2022010 will be available for all devices on the OTA servers on FridayTuesdayFebruaryMonday, April 10th 14th. . January 6th. The Direct Push Tool is scheduled to push out to all retail machines on January 9FebruaryApril 10th 13th. th. This news flash will provide details on what changes are available with PRL 2022031 as well as helpful tips on updating the PRL.

    Network Acquisition
    No Network Acquisition Changes.

    Domestic Roaming Coverage

    Digital 800 CDMA roaming systems were added to PRL 20220. Customers with tri-mode and digital dual mode devices can take to take advantage of 800 CDMA roaming depicted in yellow on the map below. Customers who live or travel in these locations should update to PRL 20220 in order to take advantage of this new digital roaming.

    EVDO On February 3rd Preferred Roaming List (PRL) 1002620217 will be available for EVDO single-band, dual-band, dual-band/tri-mode and digital dual-band handsets on the OTA serversFridayDecember 9. The file name is PRLV1002021726.PRL. The Direct Push Tool is scheduled to push out to all retail machines on Monday, February 7th. This news flash will provide details on what changes are available with PRL 1002202176 as well as helpful tips on updating the PRL.

    Network Acquisition
    No network acquisition changes.
    Domestic Roaming Coverage

    Digital 800 CDMA and 1900 CDMA roaming systems were added to PRL 10030. Customers with tri-mode and digital dual mode devices can take to take advantage of 800 CDMA roaming depicted in yellow on the map below. All device types can take advantage of 1900 CDMA roaming which is displayed in orange. Customers who live or travel in these locations should update to PRL 10030 in order to take advantage of this new digital roaming.

    No domestic roaming changes.
    International Roaming Coverage

    Changes were made to allow for future EVDO roaming in Mexico and Canada. It is important to note that EVDO roaming is not expected to launch in these countries until the first half of 2006.

    To determine where international roaming coverage is available today, reference Wizard or view the international roaming maps on SprintPCS dotcom by accessing the following link and performing a search for coverage. www.sprint.com/internationalroaming

    .Ccan take 800 CDMA roaming depicted in yellow on the map below.All device types can take advantage of 1900 CDMA roaming which is displayed in orange. this new No change in domestic roaming coverage.
    Strategic Roaming Alliance (SRA) Partners
    No SRA changes.

    Sprint has partnered with another telecommunications provider to launch a new Strategic Roaming Alliance (SRA) Partner. This SRA partner will provide new CDMA coverage for Sprint subscribers in Oklahoma and the roaming indicator will not be displayed. The orange area on the map below represents new 1900 CDMA coverage and the yellow area depicts new 800 CDMA coverage. This new coverage will appear Sprint-like to the subscriber and they will be able to take advantage of all features and functionally as they currently do on the Sprint network. All subscribers must update their PRL to 10031 to receive this new coverage. If subscribers do not update their PRL and travel to this area they will continue to roam until they receive the updated PRL.

    The Sprint site in Blanchard, OK will be decommissioned on March, 6th and the SRA site in this area will launch on February 14th. Customers homed in Blanchard, OK and surrounding areas must be updated to PRL 10031 to continue on-network service. These customers will be targeted for a PRL update between 2/14 – 3/6. Customers who do not update their PRL will roam in this area after March 6th and must go into a retail store for a PRL update.

    Cost Savings Benefit

    Changes were made in PRL 20220 that will generate additional cost savings for Sprint and its Affiliates. The hatched pattern in the map below highlights areas where cost savings occurred. Customers who live or travel in these areas should update to PRL 20220 in order for Sprint and Affiliates to realize these cost savings.

    No change in SRA partners.
    No SRA changes.
    Cost Savings Benefit
    Changes were made in PRL 1002610029 that will generate additional cost savings for Sprint and its Affiliates. The hatched pattern in the map below highlights areas where cost savings occurred. Customers who live or travel in these areas should update to PRL 1002610029 in order for Sprint and Affiliates to realize these cost savings. Changes were made in PRL 10030 that will generate additional cost savings for Sprint and its Affiliates. The hatched pattern in the map below highlights areas where cost savings occurred. Customers who live or travel in these areas should update to PRL 10030 in order for Sprint and Affiliates to realize these cost savings.

    The map below displays the current Mobile Broadband Coverage (EVDO), Sprint Network Coverage and Digital Roaming Coverage

    international Roaming Coverage

    No international changes. To determine where international roaming coverage is available today, reference Wizard or view the international roaming maps on Sprint.com by accessing the following link and performing a search for coverage. www.sprint.com/internationalroaming

    International Roaming Coverage

    Digital coverage was added in Korea to allow customers with tri-mode and digital dual mode devices the opportunity to take advantage of digital roaming. To determine where international roaming coverage is available today, reference Wizard or view the international roaming maps on SprintPCS dotcom by accessing the following link and performing a search for coverage. www.sprint.com/internationalroaming

    Digital coverage was added in Peru to allow customers with tri-mode and digital dual mode devices the opportunity to take advantage of digital roaming. To determine where international roaming coverage is available today, reference Wizard or view the international roaming maps on SprintPCS dotcom by accessing the following link and performing a search for coverage. www.sprintpcs.com/internationalroaming

    Tips for Updating the PRL

    1. Over the Wire (OTW) at a Sprint Retail Center

    Technical Support Representatives (TSRs) at Sprint Retail Centers can download updated PRL’s into customers’ handsets. The download takes approximately 5 minutes to complete. Customers may have to wait for 15 minutes to 4 hours depending on how busy the TSR is upgrading phones.

    The Direct Push Tool is scheduled to send out PRL 100261002920220120217 to machines on January 9thFebruary 13thApril 10th.February 7, 2005. The package name is called PST_PRL_Update_Tool.EXE.

    2. Over the Air (OTA) by Dialing *2 while on the Sprint Network

    All Sprint handsets excluding the Sony CM-D600S, Qualcomm PDQ, and the Samsung 1000 are capable of receiving a PRL update Over-The-Air.
    Manual OTA Updates

    Customers may also request a PRL update through Customer Solutions by taking the following steps:
    1. Dial *2 while on the Sprint network from your Sprint phone.
    2. Ask the Customer Solutions Advocate for a “PRL Update”.
    3. The customer will be transferred to a Trouble Specialist or Business Services who will then flag the account for a PRL update.
    4. The customer must dial *2 again.
    5. The customer listens to a brief message while the PRL is downloaded to the handset.
    6. Once the message is complete the customer simply hangs up.

    Manual OTA Updates

    Customers may also request a PRL update through Customer Solutions by taking the following steps:
    0.Dial *2 while on the Sprint network from your Sprint phone.
    0.Ask the Customer Solutions Advocate or CLAIRE for a “PRL Update”.
    0.The customer will be transferred to a Trouble Specialist who will then flag the account for a PRL update.
    0.The customer must dial *2 again.
    0.The customer listens to a brief message while the PRL is downloaded to the handset.
    0.Once the message is complete the customer simply hangs up.

    Intercarrier Services (ICSC)orporate Development Automatic PRL Flagging Initiatives

    Throughout the year, certain customers are targeted for a PRL update to optimize network acquisition and to aid in roaming cost savings for Sprint. These customers are sent a communication piece (usually a text message) that instructs them to dial *2 for a free update. Upon dialing *2 they will hear a brief message for approximately 60 seconds while the PRL is downloaded to the handset. Once the download is completed the customer is instructed to either hang up or hold for a Customer Solutions Advocate.

    2.Network Initiated Over-The-Air PRL Updates while on the Sprint Network

    Network Initiated Over-The-Air PRL Updates (also referred to as PRL Pushes) gives Sprint the ability to push out PRLs to a large amount of customers at one time. This process removes customer involvement by allowing the PRL update to be transparent to the end user. In order for the update to occur the customer must to be on the Sprint network, have a PRL push capable device and the user can not be on a call or data session when to update occurs.
     
  7. comptech2002

    comptech2002 New Member

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    This is the rest of that email sent to ALL reps


    Requesting Automatic PRL Updates

    The over-the-air (OTA) flagging process is used to update a large number of customers’ PRLs. Intercarrier Services (ICS)Corporate Development PRL Roaming Team “flags” affected customers for a PRL update based on data that indicates customers who would benefit most from the update. While an individual customer on a national account may periodically be targeted for an over-the-air PRL through the normal process, it is unlikely that the entire account will be targeted. The flagging process can be used to request updates for all subscribers on the account. The process begins once the PRL Update Request Form is filled out. All requests for PRL updates must be done through this form. PRL Update Request Form.

    After the form is submitted, Corporate Development Intercarrier Services assesses the need and feasibility of flagging the account. If approved, Corporate Development Intercarrier Services will provide a communication piece that must be distributed to the end-users. The communication will provide the customer with the appropriate instructions to download the PRL.

    What is a PRL?

    PRL Functions – Directs the handset to the correct network in a timely manner.
    Functions NOT preformed by the PRL

    - Does not help with dropped calls

    - Does not not help with call quality (e.g. static, cross-talk, etc.)

    - Does not not enhance or add phone features

    - Does not not remedy credit card prompts in roaming areas

    - Does not not need to be updated when new towers are added in an area.


    Now I know that the ones on here thinking they are expert at the Sprint PCS network, you are not. Go get a job at Sprint PCS and listen to what they have to say to you. Dont be ignorant....Me and iworejungleboots are not trying to talk down to you all. We are simply trying to educate the uneducated. We hear calls daily asking for a PRL update to help with something for drop calls no signal or just for something. I dont know what else i can prove to you all w/o sending you a direct email from Sprint to prove this. And from the looks of this board, you are going to see i insulted your inhability to think straight so you will think i just insulted you so you are going to flame me...BUT remember this IF you call me and start to argue with me what the PRL does, Remeber this who is working for Sprint ME or you.......
     
  8. larry

    larry Sprint loyalist and former mod
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    Sprint store employees themselves will routinely tell customers false stuff like "a PRL update will add all of the new towers that have come up". Of course the old timers like myself know that's not true. Can you explain that oddity?
     
    #38 larry, Apr 20, 2006
    Last edited: Apr 20, 2006
  9. comptech2002

    comptech2002 New Member

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    Yes i will tell you why. They are there to sell you a phone period. Thier techs are hired off the streets. All they do is sit in thier cubby hole test phones, do inventory and say Oh yea a PRL will fix it. I have dealt with enough stores and have sent emails contantly up to the CEO's about this issue. I have done so much that I was threaten my job if i didnt stop. The people who you need to belive is the tech reps on the phone. That is thier job is handling the network. The tech reps in the store handle hardware issues.
     
  10. iworejungleboots

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    I will admit I did come on a bit strong, to which I will submit an apology. I do, however wish that if everyone was going to speak of "tips and tricks" that if someone, or anyone submitting something different to what you have been told in the past, that you would keep an open mind. I am a consumer myself and if there is something I could do to make my service better, believe me I would let other people know. PUBLICLY! I have a question for all of you who requested to have me banned....since this is a public forum for discussion, who "made up this website?" and most importantly, if for no other reason alone other than "you've been here longest" is this what determines who stays and who goes, not the actual validity of the information being given out, why does anyone listen to anyone here?
     
  11. AnthroMatt

    AnthroMatt Big Meanie
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    I think it has more to do with the fact that when a new forum member arrives and "comes on a bit strong" toward verteran members there is a definite lack of respect. People don't appreciate that, and we've had plenty of jerks on these forums. Until a new user has posted a few times there is no way to know much about them...so when their first posts, as in your case, seem arrogant and rude, it makes everyone assume you are a troll. Obviously there is danger in assumption, but more often than not, someone that comes out swinging from their first post is going to continue to do so.

    Personally, I took offense to your saying (and the manner in which you said it) I had an "unnecessary update" on my phone. From what Sprint employees have told me, the new PRL is somewhat important for users in AZ/SoCal, so I didn't consider it "unnecessary."
     
  12. iworejungleboots

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    apology noted....exasperation will be kept to a minimum.
     
  13. Yankees368

    Yankees368 Compulsive Signal Checker
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    :cheers: :cheers:
     
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  14. larry

    larry Sprint loyalist and former mod
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    To answer your question about how this forum works, there are a few of us who have been appointed as moderators by the web site owner to help keep things under control and to not let spammers, trolls, troublemakers, etc. take over the forum. I'm a moderator and so is Anthromatt. We are the ones who decide who stays and who has to go. We like to keep the forum a friendly enviroment unlike other wireless forums that exist out there.
     
  15. iworejungleboots

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    Can the two of you concede (privately if not publicly) who has a bigger knowledge base.....not in my head, but at my fingers everyday. believe me, what I can say I will!
     
  16. larry

    larry Sprint loyalist and former mod
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    ::*wondering what that's supposed to mean*::
     
  17. robber

    robber New Member

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    What you are failing to realize is that many of your devices with EVDO radios were released before EVDO was widely available and thus are not enabled right out of the box.

    So you are correct, in most cases a PRL update does very little. However, if you have a EVDO device (7250 blackberry, ppc6700, etc) with a 10000 series PRL than doing an OTA update that loads a 20000 series PRL will make a pretty big difference, i.e. enable EVDO!

    This is not arguable- there are 1000s of geeks in forums like this that have done just this! The OTA update in many cases is the key to unlocking EVDO.
     
  18. larry

    larry Sprint loyalist and former mod
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    Apparently there's been another EV-DO PRL update. The latest version is now 20221
     
  19. budney

    budney Resident Headbanger
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    May be by the time 20223 comes my 6700 will take the update. :D
     
  20. larry

    larry Sprint loyalist and former mod
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    Yeah that's been a big problem the past couple of weeks.
     
  21. AnthroMatt

    AnthroMatt Big Meanie
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    A new PRL every 10 days! I'm not even gonna bother with this one.
     
  22. budney

    budney Resident Headbanger
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    Luck for me I can just upload it to my 6700, like I did with 20220. Someone just needs to post the file. I just hope some day I can get rid of that update message when I call Sprint. :D
     
  23. TheKMK

    TheKMK New Member

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    Hey Iworecombatboots and Comptech, can you confirm this? There are lots of users of older devices like the BB7250 who have EVDO, and many poor losers like robber and I who don't, and the only difference seems to be that they they have a 2----- prl and we have a 1-----. (Also, we can't get the OTA update, and tech support, including many of your colleagues in business support, don't seem to know or care enough to help.) Any hints for how to get the 2---- prl to take? Is there another path to EVDO for us?
     
  24. comptech2002

    comptech2002 New Member

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    Well the Sprint Version of the 7250 will maybe one day get EVDO....as it stand the 7250 will not...repeat will not be evdo device.. This is something we have alrdy dicussed with with many of people...Basicly the PRL will not enable evdo on your phone. What will happen is a software update for the phone to enable EVDO on the device. Let me clear it up for you....Say you have dailup...you got your internal modem, you cant use that internal modem for dsl or cable, you must get a modem that will translate the packets, hence the reason why an prl will not enable evdo, all it will so is so ok there is evdo in this area, but how do i read it....Now there is a new blackberry software out for the 7250 and 7750 that MIGHT...again i said MIGHT get the software needed to the device for EVDO to be enable, but i just found out bout the update last night.
     
  25. iworejungleboots

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    the basic difference is the sheer number of "partners" in the PRL List. there were so many companies willing to be on the PRL list that they had to make it longer, hence the 20k series......when EVDO service is available, the cards will have either been enabled or even installed period. The EVDO cards in the towers, could be considered like a wireless broadband router that has been turned on. If there isn't one in your house, how the hell could someone ever expect to turn on their computer and hit connect, actually hear the dial-up modem and somehow expect the blinding speed of broadband.....it's really a simple thought, that some 20 year old kid in here (who lives with his mother and her hand-crocheted afghans), who knows who he is, and has never worked in the wireless industry period, cannot comprehend. I wish people would think about optimization and a real sense, and not this fantasy world that some people live in, where Sprint and other wireless providers exist only to "hold back" their customers. I have new for the 20 yr old..."the man" was only a commercial concept played at the superbowl. You must have watched or read "1984" one too many times in H.S. Go chew on that for a while!
     
  26. TheKMK

    TheKMK New Member

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    The Sprint 7250 is currently an EVDO device for many of your customers, but not for all. Your statement above is factually incorrect. Five different Sprint BB service reps have told me that getting the new PRL will enable EVDO on my 7250. With regard to combatboot's comments, Occam's razor would dictate that that which is more simply attributed to stupidity or ignorance should not be blamed on conspiracy, so I'll go with that.
     
  27. iworejungleboots

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    with regard to the BB and evdo, from what we have come to find out, though no one will confirm this, we believe that the ability to run the bb on evdo, will be affected by the PRL update, as the software upgrade required to function on evdo will also be delivered via the prl upgrade. BUT, this can only be done once the prl is officially released and no one can "make" that happen. I mention once before that I dealt with a customer that HAD the EV on his screen, and a friend advised him to call in to have his device flagged for a PRL update, and when he called in from an unsupported area trying to do *2, he loaded a 10k series prl and thus disabled the evdo, for now. Later that man can get it back, but not now.
     
  28. comptech2002

    comptech2002 New Member

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    Good for you KmK....funny thing is i support BB.....i was supporting BB b4 Sprint decided to make a BB group by it self b/c of how many customer who have one.....Funny thing too is i take thier over flow also so technically i still do support for BB.....Hence i do know what i am talkin bout.....so trying to play like your god of a network where you are actually just peon doesnt work to well ya know
     
  29. iworejungleboots

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    re:"Occam's razor"....please forgive comptech as he knows not what he says sometimes, when enraged. We all must recognize that "Occam's razor" is reference to a principal by a mediaeval philosopher, and it was not reference to the newest and greatest phone somebody is putting out. Gotta love the guy for trying, but perhaps future posts should be kept "inside" the scope if the telecom realilty, to avoid such future outbursts. Some people might perceive you as being haughty and try to ban you for knowing more than they do! (LOL!!!!!)
     
  30. Gman

    Gman Senior Member
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    Is there some sort of automatic grammar/spelling correction function that can be enabled here? These posts are painful to read. This thread has lots of negative spirit to it as well .
     
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