I hope someone can give me some help in what to do in dealing with this company. To make a very long story short, in April of 2001, I signed up for cellular service with MCI Worldcom Wireless through a dealer called Nationwide Communications. I made it very clear to them that I commute to and from Canada on a daily basis (live in a border city) and that I required a plan that would include long distance within NORTH AMERICA. I was assured by the dealer that they had the perfect plan. I know that there are such 'North America' plans that include this long distance, but was obviously misinformed by this company. Then, I did not receive a bill from MCI Worldcom for over 7 months. After 2 months of receiving no bill, I called and asked why, and was told they were having problems with their billing system, but that my balance was reflecting as $0. I was not worried since I had a plan that allowed for 2000 minutes. I called again 2 months later, and was again told that I had a zero balance. In October, I received 7 bills, back to back, and now have a balance of over $3000. I feel that if I had received my bills in a timely manner, then I would have seen early on that the plan was not what I had understood it to be, and could have cancelled it then, and only had a balance of a couple hundred dollars. Now, after contacting them several times, speaking to supervisors, and receiving horrendous customer service, they say they can't do anything for me. I don't know what to do. I have filed a complaint with the Consumer Protection Division in Michigan, and have also filed a complaint with the FCC. However, I don't know if I should be hiring an attorney or if I even have a case. Am I the only one that is going through such terrible times with this company? Are the places that I filed complaints with usually successful in obtaining some kind of resolution? I have paid $750 of the bill because I don't want it to go to collections, but I don't want to give too much. I really don't know what to do. PLEASE HELP!