I got my 8100 when it first came out. I had the old software so anytime it was in manner mode it would still ring. I finally broke down and took it into the store to get flashed over the weekend, but then my phone would not go out of extended network. I tried everything: power cycle, hard reset, manual program, changing networks...nada....nothing. So I take my phone to get an exchange. The exchanged phone's keypad feels cheap and the phone seems lighter. It really feels different. The same night I get it, the external display went black, so I powered it off/on and then the external display was back, only upside down!! I am so frustrated that I just had to type this. I know there is nothing anyone can do. I am looking to switch to the new Samsung 950 even though I have been a long time LG fan, we are talking back to Kyocera days. I am just so sick of the stupid little things that go wrong with my LG's. I went thru five LG 6000's and 4 LG 6100's after having the 8100 for 3 months now, I am at my wits end with LG, when are they going to make the ultimate product (if it even exists)!!