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Motorola USB drivers disappeared!

Discussion in 'MOTOROLA' started by perzaklie, Mar 22, 2007.

  1. perzaklie

    perzaklie New Member

    Joined:
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    Location:
    Arkansas
    My Phone:
    Motorola V3M
    Wireless Provider(s):
    Alltel
    I was in the middle of uploading some skins into my Alltel V3M with P2k when it locked up. I closed the program and restarted it but it gave an error message No P2k device found Not connected. So I checked my cable, I tried BitPim and it found no device so I went to device manager and all the Motorola USB entries are gone! I tried to re-install and the install program gave an option to repair so I tried that. No luck. Then I did a Windows Remove program to delete the Motorola drivers. I tried re-installing fresh. No luck they still don't appear in device manager. I did the Motorola install again and it gave me a repair or remove option so I selected remove and tried both v2.6.2 and v2.9 with still no luck. Neither program will detect my phone and the entries still don't appear in device manager. Anyone got any suggestions? This is just plain weird! I have not tried a Windows Restore yet.
     

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  2. Cincyball

    Cincyball Issss a niiiiice. High 5!
    Senior Member

    Joined:
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    Location:
    CT
    My Phone:
    V3m w/ Alltel V3m Flash
    Wireless Provider(s):
    Verizon
    Run that drivertool I attached in that other post.

    According to your image, u wont see the modem listed in that screenshot even if it was correct. You have to expand the Modems tab and THEN it will list it as Motorola USB Modem.
     
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  3. perzaklie

    perzaklie New Member

    Joined:
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    Location:
    Arkansas
    My Phone:
    Motorola V3M
    Wireless Provider(s):
    Alltel
    Sorry, I don't know the driver tool you are referring to in another post. I did a search and did not find it. Can you give the link to the post?
     
  4. perzaklie

    perzaklie New Member

    Joined:
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    Location:
    Arkansas
    My Phone:
    Motorola V3M
    Wireless Provider(s):
    Alltel
    Also, I did expand modems and it does not appear. I also did a system restore to an earlier time this morning and motorola usb modem still does not appear. When I plug the phone in, it comes up under usb devices as unknown device.
     
  5. Cincyball

    Cincyball Issss a niiiiice. High 5!
    Senior Member

    Joined:
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    Location:
    CT
    My Phone:
    V3m w/ Alltel V3m Flash
    Wireless Provider(s):
    Verizon
    Here is the drivertool. With ur phone plugged in, run it and it shoould install the usb modem properly.
     

    Attached Files:

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  6. perzaklie

    perzaklie New Member

    Joined:
    Mar 20, 2007
    Messages:
    26
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    Location:
    Arkansas
    My Phone:
    Motorola V3M
    Wireless Provider(s):
    Alltel
    Still no modem.
    Screen print on the left after system restore and before driver tool Screen print on the right after driver tool installed with phone attached
     

    Attached Files:

  7. Cincyball

    Cincyball Issss a niiiiice. High 5!
    Senior Member

    Joined:
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    Messages:
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    Location:
    CT
    My Phone:
    V3m w/ Alltel V3m Flash
    Wireless Provider(s):
    Verizon
    Try conecting the phone with it powered off. Also, make sure u are using a usb port on the BACK side of ur comp if possible. Front usb ports (desktops) and addone usb ports (laptops) sometimes dont work properly.
     
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  8. perzaklie

    perzaklie New Member

    Joined:
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    Messages:
    26
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    Location:
    Arkansas
    My Phone:
    Motorola V3M
    Wireless Provider(s):
    Alltel
    Ok, here's what I did. I tried to turn the phone off but it would not turn off. I removed the battery and reinsalled it. I came right back to the Moto splash. I held the red button down about 15 seconds and it finally turned off. When it did come back on, I heard the usb "ding" from my computer. Previously it would not when I connected/disconnected. I then navigated to device manager and there is my Motorola USB modem! I guess something must have hung up in the phone when P2k Commander decided to lock up. In any event, now the phone connects, P2k Commander sees it, but I found that a jpg file is what locked it up the first time. It did it again but I waited till it timed out and it didn't lock the phone up. The skins file is Redmoto from the darklodge.com skins collection. I deleted that skin file from my pc.
     
  9. Cincyball

    Cincyball Issss a niiiiice. High 5!
    Senior Member

    Joined:
    Jul 29, 2006
    Messages:
    1,856
    Likes Received:
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    Location:
    CT
    My Phone:
    V3m w/ Alltel V3m Flash
    Wireless Provider(s):
    Verizon
    Cool...yea sometimes it is the easiest solution, haha. So is it all good now?
     
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