Motorola Q on Alltel won't send text messages

It's probably the service. You could get a non contract service but just pay the price for the plan. It may take going to an independent dealer but it might happen.

 

The MotoQ was not MMS capable. That was fixed in the subsequent release of the Q9c. IIRC, there was a software revision that allowed the original Q to send/rcv MMS but you need to take in into a Sales Office to do it. Of course, when you do so, and they find out it's a smartphone on a PrePay acct, they will not only NOT update it but remove it from the phone line AGAIN.

 

Oh so if it's MMS, I wonder if Arcsoft would work? Maybe you can find the ROM update somewhere on the Interwebz.

 

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MMS = picture mail basically
Arcsoft = Windows Mobile MMS software that at least works on the HTC phones.
ROM = a compilation of Windows Mobile for your phone that can have unique features
Interwebz = Internet

 

Hmm. Motorola - Support - Software Update You could try that and it's the latest official ROM off of Motorola's site. It will wipe everything out so be prepared to back it up.

 

Why would they flash a "deactivated" phone? I mean it's obviously only a ploy to get around the restriction of a smartphone on a prepay line so why would they do it?

Also, there is no "free" or "trial" plan of a post-pay acct. You either are or you aren't on a post pay plan. Is it really worth it to pay an activation fee of $25, a possible deposit, and then hassle of disconnecting later just to get a flash update (IF available, I never said it WAS) for a phone you aren't supposed to be using with PrePay to start with?

 

This is what I was told when I worked at an independent dealer: They lose money and have to recoup it from the plans.

 

Well I like Mercedes but don't want the payment that goes with them. Just because you "like" something doesn't mean you can use it. That is life whether we like it or not.

If you don't like the rules, then lobby the company to change them. Until they change they ARE the rules.

 

I've had a Q on Alltel prepay for nearly a year now. It was a used one and a rep at an authorized retailer put it on for me. I did have one rep at the main Alltel store tell me it wasn't supposed to be used for prepay, but they didn't deactivate it.

No problems sending or receiving standard text messages with it. I have done all the updates at the motorola website, so maybe that is why.