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Motorola Phone Tools doesn't work with RAZR V3m?

Discussion in 'MOTOROLA' started by PrnceCharmn, Aug 7, 2006.

  1. w4nk

    w4nk New Member

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    Location:
    Florida
    My Phone:
    Razr V3m(RED)
    Wireless Provider(s):
    Sprint
    Im running through that again right now. I just finished re-installing MPT and MSU
     
  2. w4nk

    w4nk New Member

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    Location:
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    My Phone:
    Razr V3m(RED)
    Wireless Provider(s):
    Sprint
    /sigh. It figures that it would work now:loony: Sorry for the inconvenience. Better late then never I guess. I would always try install the phone and what-not before running MSU and letting it auto-detect my phone. It would always come up with the "Found New Hardware Wizard" and then tell me that the USB device wasn't working correctly. I guess all I have to do now is sync with windows media player so I can get music onto my phone.

    Edit: If you would like to point me in the right direction that would be fantastic:D
     
    #722 w4nk, May 16, 2007
    Last edited: May 16, 2007
  3. w4nk

    w4nk New Member

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    Location:
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    My Phone:
    Razr V3m(RED)
    Wireless Provider(s):
    Sprint
    Seems that I can't edit more then once so I have to re-post:/

    Everything was working fine but now when I go into Multimedia Studio
    and go to melodies and click the "My Phone" tab it is unable to communicate
    with my phone. I can sync with my contacts but I can't see my pictures or ringers anymore.:confused:

    Sorry for the triple post.
     
  4. mala19

    mala19 New Member

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    My hard drive died on my computer and I had previously had no problems using my sprint v3m with MPT. I was using win 2k. Now I have XP and cannot get MPT or Bitpim to work with my Razr...so I resorted to my old standby software which i had for my old V180. I went to the company's site and sure enough they make a driver and software for the sprint v3m, so with my phone connected I downloaded the newest driver version, then dowloaded the handset manager that goes with it and voila my V3m now works. This program is great and free and has all the features of MPT I think, you just have to spend a bit of time learning it, but it's great. Makes mp3 ringtones, etc. It's 3AM now and I'm going to bed...just spent the last 5 hours trying to get MPT to work...now I can sleep peacefully. Sorry if this is posted in the wrong place but it seems like there are so many people who are having trouble with MPT I just thought they might like to try this and elleviate some frustration. :)


    Software & Driver Downloads - MobileAction
     
  5. mala19

    mala19 New Member

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    p.s. It's even supposed to work with Vista.

    BTW, thanks for all the suggestions as to how to get MPT working with the v3m. I just wish it had worked. The only capability I wish this MobileAction program had was charging the phone through USB...oh well just have to use the traditional charger. Maybe someone can figure out how to do it.
     
  6. mala19

    mala19 New Member

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    Actually I discovered that it DOES charge :D
     
  7. blm90

    blm90 New Member

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    When I run and install MSU I get a Microsoft Visual C++ runtime error. How do I get this to work??
     
  8. JBsaysthis

    JBsaysthis New Member

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    Thanx from us in Michigan Cinn
     
  9. maxeuphonium

    maxeuphonium New Member

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    Hello, it seems that I'm having a problem getting to the point that everyone else is at. I have a V3c with Verizon and when I connect my phone to the computer it is found as motorola usb modem but when i open MSU it doesnt find the phone/says not connected so I cant run the other program. Any suggestions?

    **EDIT** I can open up BitPim and it finds my phone and all the data from it but I cant figure out how to put the ringers on it. It goes through the process and says they are on the phone but i cant find them anywhere on it. MPT also will occasionally find my phone and let me open the multimedia studio, but then i can't transfer anything. Im very confused. I wish verizon would just let me email them like i used to without having them in crappy .qcp
     
    #729 maxeuphonium, May 30, 2007
    Last edited: May 30, 2007
  10. Nazxul

    Nazxul New Member

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    Location:
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    hey all. seems same issue here. us cellular moto razr v3m. that the mpt wont find when connecting with a transflash card. the pc will see the phone as a removable drive. and i can actually add files that way. but this is rather annoying. seeing as there sw was 40 bucks and basically wont work as it ought to. also with the sd card the phone wont charge via the usb. remove sd and works like a charm. card was formated after placing in the phone.
    TIA!

    Naz
     
  11. lovelyshawty

    lovelyshawty New Member

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    Location:
    Boston, Ma
    I am having a problem with motorola phone tools detecting my phone and i have tried everything someone pls help me.....:):):)

    I have downloaded the programs and i am having no luck......Help
     
  12. hopinpop

    hopinpop New Member

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    Can someone point me to the right area. I'm getting this error ever since upgrading to MPT ver 4.5.1c. It won't let you backup your phonebook. Has anyone else seen this?"Your phone has reported that it cannot synchronize now. If you are performing an”over the air” sync or backup please complete this first and then try again".
    I had to uninstalled this latest upgrade and re-install from my CD to the older verision.
     
  13. Rocketsauce

    Rocketsauce New Member

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    Location:
    Midwest
    My Phone:
    Motorola RAZR V3m
    Wireless Provider(s):
    Alltel
    Hello all - Cincyball (bestower of wondrous knowledge)

    I just got a silver RAZR V3m from Alltel and I already have a copy of MPT and a USB cable from my digital camera. MPT can recognize my phone but not what type - when I try to manually install the drivers from the list (CDMA etc.) I do not find V3m as a selectable option - I see RAZR V3xx, V3x, V3cm etc.

    I fooled around with selecting a few models and the "Initializing" phone gui pops up but never "initializes" - all options are grayed out. Wrong driver selection apparently? I do not know. I ran live install to the point that it says the program is up to date - 4.5 I think?

    Any help is greatly appreciated.
     
  14. Rocketsauce

    Rocketsauce New Member

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    Location:
    Midwest
    My Phone:
    Motorola RAZR V3m
    Wireless Provider(s):
    Alltel
    Sorry for the double post but I just wanted to say that the problem I was having has been resolved. For my Alltel RAZR V3m I needed to select from the maual setup in MPT - CDMA/V3cm and it worked fine.
     
  15. laider

    laider New Member

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    I did the 2 seem edits and the multimedia function works great, thanks Cincy, but now MPT won't recognize my contacts or calender. Any ideas?
     
  16. DemonSha

    DemonSha New Member

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    Location:
    Colorado
    My Phone:
    Motorola Razr V3m
    Wireless Provider(s):
    Verizon
    I'm having the same problem, hopinpop. Since upgrading to the latest version synchronization will not work. I'm going to uninstall and reinstall, and only update to the previous version that worked. This is the second time an MPT update caused it to not work properly. I think I'll skip the next upgrade.

    On a happy note I am now multimedia enabled, with huge thanks to Cincyball for the great instructions!
     
  17. rytard

    rytard Junior Member
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    Location:
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    My Phone:
    LG VX8550 Chocolate (Red)
    Wireless Provider(s):
    Verizon Wireless
    You cant just install phone tools and be done you have to install the drivers go to Hack the Razr! and in the start here guide or just go under downloads, install and run the driver installer (it auto starts on clean mode but when thats done choose clean and reinstall press start and exit when done) you may have to do that twice
     
  18. jdc606

    jdc606 New Member

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    Hello Cincyball. First...thanks for the RAZR V3m instructions. My question is, do you use the same seem edits to get the Multimedia Studio to work for a Moto W315? Our service provider is a little no-name cdma outfit that's never listed, if that matters.
     
  19. rytard

    rytard Junior Member
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    My Phone:
    LG VX8550 Chocolate (Red)
    Wireless Provider(s):
    Verizon Wireless
    Which is?..................
     
  20. jdc606

    jdc606 New Member

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    You talkin' to me?<BG> Which is....Midwest Wireless. I just checked their website and they say, "Now an Alltel company"
     
  21. rytard

    rytard Junior Member
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    Location:
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    My Phone:
    LG VX8550 Chocolate (Red)
    Wireless Provider(s):
    Verizon Wireless
    oh ok...............
     
  22. jdc606

    jdc606 New Member

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    So, rytard...can you, like, make my W315 work with MPT and stuff? Everythings working except the Multimedia Studio...the only feature probably 99% of the folks install MPT for in the first place....jeeez.:O
     
  23. rytard

    rytard Junior Member
    Junior Member

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    Location:
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    My Phone:
    LG VX8550 Chocolate (Red)
    Wireless Provider(s):
    Verizon Wireless
    i really have no experience with MPT so sorry
     
  24. RavenWind

    RavenWind New Member

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    I Have the V3m from alltel and was wondering how to get the phone tools to work for it..... any helps will help
     
  25. swim1979

    swim1979 New Member

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    I too was having this same problem...and I uninstalled MPT and reinstalled it with the updates. After doing so, I have not had any problems.
     
  26. Teresa of the faint smile

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    Ok, I got to this point in editing, but I couldnt figure it out. There should of been numbers that showed up, but the only way I could make them show up was to load the file I saved, then I didnt have to scroll down cause the number 000060 was at the top. I also couldnt offset them. Can anyone help me? Either from the beginning or from here?
     
  27. Five Fingers

    Five Fingers New Member

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    Location:
    Los Angeles
    I just came across this information on the Motorola site.

    System Requirements: Windows® 2000, XP (not compatible with XP Media Center)

    Is there a work around for this? I have a V3m through Sprint and I'm running XP Media Center. I haven't been able to find any threads so far dealing with MPT on XP Media Center. Anyone else in the same boat? Am I SOOL?

    Thanks for you help,
    Five Fingers
     
  28. Five Fingers

    Five Fingers New Member

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    I'm using XP Media Center. Is there a way to use MPT with it?
     
  29. richg0404

    richg0404 New Member

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    Location:
    massachusetts
    My Phone:
    Razr V3mM
    Wireless Provider(s):
    Verizon
    OK, following the instructions in this thread I have installed the drivers, updated using the MSU and edited the seems successfully. :D (Thank You so much for all the helpers here). I installed Motorola phone tools and it updated to version 4.5.1c. It starts up and initiallizes and and connects to the phone.

    Now the problem. :mad: When I try to sync my phone list or calendar, I get the message 'Your phone has reported that it cannot synchronize now. If you are performing an "Over the air" sync or backup please complete this first and then try again.'

    Has anyone else seen this ? Any one have any ideas on how to solve this ?
     
  30. trock32

    trock32 New Member

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    yea i got all the software i need and its working pretty good but in the program p2kseem there is no bytes(h) selection for me to put anything into can u help me out i really need some and when i select the oo6a function there is no txt next to the boxes what is wrong
     

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