I just downloaded Motorola Phone Tools (4.0 I believe) and it doesn't work with my phone. Even after updating the Phone Tools "phone list" my phone is not detected by it. I already own a cable to connect it to my computer, it came with my phone. Two great people responded quickly to my last information inquiry and I'm hoping that I will get an equally prompt response to this. The reason I wanted to use Motorola Phone Tools was to quickly add 400+ contacts from my old phone to my new one. It will not be fun to do it any other way. Thanks for any help.