Thank you so much. You were a better help than calling customer service. I am truly grateful for your help. My Bluetooth is now working just fine with my Samsung T139.
I got mine to pair after trying all of the above - and nearly breaking my headset - by holding down the Call button until I got a solid pink light (for 5 seconds). When it turns pink, I opened BOTH the microphone boom AND earhook, all the way. I got a solid pink light after that, and my LG Ally had no problem pairing with my H700. It took a minute for the H700 to come up as "Motorola H700" in my phone's list, with a bunch of strange numbers and symbols that almost looked like an IP address, but which quickly reverted to "Motorola H700". Didn't even have to enter 0000 passcode - went through automatically. Hope this helps - good luck!
I think I found the cause of the problem. See photo of insides here. The arrows point to the switch that provide contact for pairing. There's a tiny plunger under the mic boom switch, that has the conductive rubber piston on the end, which contacts with the 4 part gold contacts on the PCB. There are several problems. The end of the plastic piston tends to wear down where it contacts the mic boom. The switch contacts were encrusted with a layer wax conformal coating. The conductive rubber was dirty. Cleaning the gold contacts until they were shinny and conductive rubber pad made pairing work. It's fairly easy to open the H700. Just run a plastic spudger (not a screwdriver) along the edge of the clamshell. There are two layers. The first to be removed is the decorative plastic cover, then the plastic insides. See photo of parts here. One problem area is the plastic frame around the charging connector. This holds the clamshell parts together. If you try to pry open the clamshell parts without first removing the frame, you're going to break the top (black) clamshell half. So, remove the charging connector frame before opening the clamshell parts. After reassembly, it still wasn't reliable, even after a thorough cleaning. The problem was that the conductive rubber pad at the end of the tiny plunger was not applying enough force to the gold contacts on the PCB. Incidentally, this is why pressing on the hinge area works. You're actually squeezing the clamshell case parts closer together, which applies more pressure to the conductive rubber pad. I placed a small piece of rubber on the back of the PCB, directly under the gold pad. There was a small round pad of rubber in this location, but it was flattened. Replacing this pressure pad finally made it work.
I so very much appreciate your comment here, I almost gave up on pairing and was about to return the product back as it came without any instruction manual. Thanks for posting this information and keep your good work. God bless you.
I hate to revive an old thread, but it's roughly the same subject, so why not. I have an H700 given to me by a friend of a friend, now when I plugged it in to charge it, it gave me immediately a green indicator light, but, this seems to be the only light I can get. Opening the boom doesn't turn it on, holding the call button yields no form of purple sync light, it's as if it's dead, but the one light that does seem to respond is the charging light, telling me it's charged. Any thoughts?
The problem is probably the internal battery. Its most likely 4-5 years old at this time, and can't be effectively recharged anymore. The battery has enough power to light the LED, but probably not enough to power the Bluetooth radio.
Hello--I just bought one myself, the same problem, I put it on the charger and the light indicator shows green once it was fully charged, when I hold down the button to put it in pairing mode it will not come on. I contacted the seller and he said all the blue one have been defective and is sending me a replacement that he is 100% sure will work. So, if it is a blue one it may be defective or it could be anyway and I would take it where I purchased it from or contact the company for a solution. Good luck.