Miami to Key West

If i tell you their coverage is extensive, somebody will say i'm their cheerleader.
So why don't you tell us after you go there.


MIAMI, Feb. 5 /PRNewswire/ -- Having just completed an aggressive upgrade
to its extensive South Florida network in October, Cingular Wireless today
unveiled Phase Two of its network expansion plan bringing greater coverage and
enhanced service to Cingular's growing South Florida customer base. The $40
million network build-out campaign will add more than 50 new cell sites in
2004. Counties targeted for the massive expansion include: Broward; Indian
River; Martin; Miami-Dade; Monroe; Okeechobee; Palm Beach and St. Lucie.
"Now that our transition to an advanced voice and data network is
complete, we are focusing our resources on vastly improving coverage,
particularly in residential areas and in-building locations throughout the
region," said Rich Guidotti, Vice President and General Manager for Cingular
Wireless-South Florida. "These improvements will enhance data services and
fill in coverage to make a great network even better."
Cingular spent more than $100 million last year implementing an advanced
GSM/GPRS network and improving coverage and capacity throughout the region.
GSM is the Global System for Mobile Communications, giving customers the
latest technology advances, including phones with greater functionality and
unique features, high-speed data connectivity and superior sound quality. With
921 million people in 200 countries using this technology, more than 70% of
the world's total wireless market is GSM. And what GSM delivers for voice,
GPRS technology delivers for data. GPRS, or General Packet Radio System, is
an enhancement for GSM that transmits and receives data in packets. It
provides consumers with "always-on" connectivity and greater bandwidth and
connection speed -- all from a wireless phone.
"We have worked for the past 20 years, serving more customers in
Miami-Ft. Lauderdale-West Palm Beach than any other wireless service provider, and we
believe our customers chose Cingular because they have the highest expectation
for their wireless service," said Guidotti. "It's our commitment to make sure
we deliver this superior level of service and with our no-hassle 15-day return
policy, customers can experience the difference with total peace of mind."
In addition to its extensive network campaign, Cingular will continue to
roll out a number of new initiatives throughout the year to enhance the
customer experience and the company's customer service systems and procedures.
These include improving the customer experience at all points of contact - the
initial sale, service, billing, call center contact and online presence. The
company will introduce a new simplified bill, self service enhancements on the
web, and simplified coverage maps and rate plans, just to mention a few.

 

It's fine...as is pretty much everyone else's coverage. (AT&T TDMA does hand off to Cingular TDMA as AT&T only has GSM in the Keys.)

-SC

 

The Keys should be fine.

Cingular Wireless Customers to Experience Improved Coverage from Key Largo to Key West
Company Adds Five New Cell Sites as Part of 2004 Network Investment to Enhance
In-building, Residential and High-Traffic Route Coverage

KEY WEST, Fla., Aug. 24 /PRNewswire/ -- Cingular Wireless customers
driving along US-1 from Key Largo to Key West should experience improved
coverage and enhanced service as Cingular today announced it has added five
new cell sites in the Florida Keys. These new sites increase wireless coverage
in the area by 20% and have been added to northern Key Largo and the junction
of US-1 and Card Sound Road, Grassy Key, Key Colony, Big Pine Key, Big Coppitt
Key and downtown Key West. These sites were added as part of Cingular's effort
to give customers more consistent access to the Cingular Wireless network
throughout the Florida Keys. This expansion is part of this year's $34 million
network expansion and includes the addition of more than 20 new cell sites
throughout South Florida.
"We know that our customers' number one priority is being able to make a
call when and where they want and we are focusing our resources on vastly
improving coverage, particularly along major routes, residential areas and in-
building locations throughout the region," said Rich Guidotti, Vice President
and General Manager for Cingular Wireless-South Florida. "These improvements
to our Florida Keys network will enhance data services and fill in coverage to
make a great network even better."
In 2003, Cingular invested more than $100 million implementing an advanced
GSM/GPRS network and improving coverage and capacity throughout the region.
GSM, or Global System for Mobile Communications, gives customers the latest
technology advances, including phones with greater functionality and unique
features, high-speed data connectivity and superior sound quality. With more
than 1 billion people in 200-plus countries using GSM technology, more than
70% of the world's total wireless market is GSM. And what GSM delivers for
voice, GPRS/EDGE technology delivers for data. GPRS, or General Packet Radio
System, is an enhancement for GSM that transmits and receives data in packets
and EDGE takes it to the next level supporting higher peak data rates.
Cingular's EDGE data network gives customers in this market who are activated
on Cingular data-enabled rate plans and obtain EDGE-enabled handsets faster
speeds when accessing the Internet from a wireless phone or laptop, or while
sending and receiving digital images. Cingular Wireless was the first carrier
in North America to launch EDGE in 2003.
"We have worked for the past 20 years serving our customers in South
Florida and we believe our customers chose Cingular because they have the
highest expectation for their wireless service," said Guidotti. "With our
ongoing network enhancements and the completion of the Florida and nationwide
GSM network, it's our commitment to make sure we continue to deliver this
superior level of service our customers demand."