Kyocera 2325 -- Verizon deactivated speakerphone!?

I have heard Verizon had the speakerphone feature removed, but they just didn't reprint the boxes. If you really need the speakerphone feature go with the LG VX2000 instead.

 

Yeah, go with the vx2000. it's a great phone. From experience with LG and Kyocera, I found that LG has far less software issues with their phones than Kyocera. And that's just a plain rip-off that they took away the speakerphone function. The vx2000 has awesome sound quality.

 

Where did VZW advertise that it had speakerphone?

 

He didn't say Verizon advertised it had a speakerphone, he said the box read speakerphone included. Please read more carefully.

If you purchased the equipment then you should be entitled to do what you want with it. A speaker phone is not a billable feature Verizon charges for, it's a function of the handset. I wholeheartedly believe a consumer is entitled to the capable features of a product without a service provider taking away in order to charge more for a more expensive option.

Interesting to note, Motorola iDEN phones are now easily cracked. Flashing keypads, speakerphones added, color palates customized, timers reset, and much much more all with hex editing. Modding a phone has gone way beyond loading free and customized ringtones, wallpapers, and java apps.

It is all about intellectual property rights, who has it? Consumer, manufaturer, or service provider?

 

It's also possible the Kyocera website advertises the phone as having it. There would be no real reason to believe the phone as sold by Verizon wouldn't.

 

I did read closely... the speakerphone advertisement was covered up. I'm rather confused as to why everybody is being so hostile on this matter... VZW never claimed it had speakerphone and since they are selling the phone.

Also the assumptions are ridiculous... while it may be a possibility they wanted u to purchase a more expensive phone (not plausible imo as the phone prices fluctuate if they wanted you to buy a more expensive phone they'd just raise the price on the 2325.) I know in the instance of the VX10 they had to take out voice activated dialing so they would have room in memory for GIN. Maybe the speakerphone didn't work correctly?

 

I agree with jayc that the assumption that Verizon just wanted you to purchase a more expensive phone is probably way off. I bet Verizon loses less money selling that Kyocera for $50 than they do selling the VX4400 for $99 (remember the price you pay for a phone is often greatly reduced from what Verizon paid for it).

I have not seen a display for the 2325, but most of the times Verizon has a "feature list" displayed right along side the dummy phone in the store. I know there is a line for "speakerphone" so the box should have been unchecked and thus you should have known there was no speakerphone. But since I don't know where you bought the phone (internet, in-store, over the phone, or at an agent) I don't know if you had the opportunity to investigate. Verizon's internet description of features cannot be trusted, as it has made false or erroneous claims in the past regarding the features of handsets (specifically the Audiovox 9500).

If you purchased over the phone, over the internet, or at an agent, though I think you have a gripe, though Verizon probably doesn't owe you anything (such as an exchange) because they can claim, rightfully so, that Verizon never said there was a speakerphone. It would be similar to reading the description of a Sony television at Sony.com and then going to BestBuy, buying the tv, and finding out that the version sold by BestBuy had the picture-in-picture feature removed. I think it is reasonable to assume that a product with the same model number should have the same major features. If you call customer service or write a letter and explain your situation in a polite manner without getting angry or obscene, there is a pretty good chance Verizon will do their best to rectify the situation. I don't think it will be a matter of Verizon simply "turning on" the speakerphone, as I would think the output speaker has been changed or removed. Also, the software loaded on the phone will most likely not support speakerphone functions even if the necessary hardware remains and I am sure there is no software available from Verizon that would enable the feature.

 

That's actually one of the more ridiculous things I've read in this ridiculous thread. Verizon can sell whatever phones it wants, configured whatever way it wants to configure them, as long as the phone is delivered with the features Verizon advertised for it. Whatever else you want to do with the phone, whether that's adding a speakerphone or dangling the phone from the top of the Empire State Building, is your decision and your responsibility, not Verizon's.

 

I somewhat agree with you. I agree that Verizon can sell any phone configured any way they feel like it so long as they don't promise things they can't deliver. However, you can't do whatever you want to your phone once you buy it. You can do the things you described, but you can't (legally anyway) use a data cable to steal content from services such as GIN, which tons of people feel like doing and don't seem to find anything wrong with it.

 

So it's rediculous huh? So if I buy a Kyocera 2325 and it's capable of speakerphone functionality, but Verizon takes it off. I as a consumer should be able to modify the phone just as one would modify a new car. I understand voiding any warranty, but if the consumer knows how to hack into it, add a speaker, shouldn't the consumer have that right to modify? If you destroy your phone then you are liable, not Verizon or Kyocera.

The question is why doesn't Verizon offer a speakerphone on that unit in the first place? Does it not work on Verizon;s network, software issues? What gives?

Intellectual Property Rights. Rediculous huh?

 

Verizon having trouble with another phone due to software problems, no... never!

 

Yes, of course I didn't mean to imply that you can use of the phone in any unlawful manner, but otherwise you can pretty much do as you please with it.

 

You have no intellectual property rights in the purchase of a wireless phone. (You may want to do a little research into the meaning of intellectual property rights, not to mention your spelling.) Do whatever you want to your phone. Take an hammer to it for all I care. I suppose you've also bought a computer and then complained that since it came with unused expansion slots the manufacturer interfered with your entitlement to the "capable features of a product..."

There can be many reasons Verizon did not want to enable the 2325's speakerphone. Maybe it's a low quality speakerphone. Maybe they want you to purchase a different model if you want the added functionality. Maybe it took too much battery power. If you wanted a speakerphone, why didn't you buy a phone with a speakerphone?

 

lol very good comparison with the computer... don't you forget wireless providers should give everything away in the first place? I pay them $40 a month I should get whatever I want. Come to think of it I demand a black and white setting for my display on my T720... I *KNOW* this phone is capable of it why did they take it out?

If you can't do that I demand you give me one that does... even if i've just had this one 2 months I know you guys get them for $7 a pop so don't tell me you lose money!

*sarcasm*

this reminds me of the crap i hear almsot daily.

 

No i mentioned earlier how hacking a phone voids any warranty, I wouldn't them complain if I messed it up.

I am dealing with this issue on a personal ethical level. A customer comes in Friday to buy a replacement for her husband. Husband comes in today to upgrade again because he wanted a speakerphone. Instead of forking out $300 for an i58 I just added the feature on his i35sx myself. I did so for free, after all he paid full retail $174.99 for the phone, one value swipe of hex code offset in the software and he now has a speakerphone. Did it for free, just cause I can.

Is this wrong? Why? Because Motorola charges the $10-$20? bucks to do it, after the customer buys a data cable. He owns the capable equipment, is he entitled to that feature for free?

 

Q]Originally posted by: mreg

So I don't spell well, intelectual property rights: Glossery of Intellectual Property Terms

"INTELLECTUAL PROPERTY [patent-trademark-unfair competition-copyright-trade secret-moral rights]. Creative ideas and expressions of the human mind that have commercial value and receive the legal protection of a property right. The major legal mechanisms for protecting intellectual property rights are copyrights, patents, and trademarks. Intellectual property rights enable owners to select who may access and use their property and to protect it from unauthorized use. "[/quote]

Are you serious?. A speakerphone, and the use of one, is not an "expression of the human mind." It's a piece of hardware. Are you arguing that the phone is a sentient being with a fundament right to have it's speakerphone enabled? That would actually be slightly less ridiculous than arguing that this discussion, in any way whatsoever, involves intellectual property rights.