I am not sure where this post belongs, so I'll try general discussion. Part of the central US just experienced an epic ice storm. In western KY thousands are still without power, over two weeks since the ice thawed. At one point, over 700,000 families in KY alone were without power. Other states were also severely affected. During the storm, land lines went down. Cell service went down and is still on and off, especially for AT&T customers. But, Verizon customers maintained service throughout, at least for Verizon-to-Verizon calls. Why could one carrier maintain service and another lose service? I asked this of AT&T today. They pled ignorance! However, they did credit my account $25 for the service interruption. Several of my friends also called, complained and got the $25 credit. But, in a crisis situation, AT&T was NOT there for us! I would like to know why their service failed and Verizon's did not.