Welcome to Our WirelessAdvisor Community!

You are viewing our forums as a GUEST. Please join us so you can post and view all the pictures.
Registration is easy, fast and FREE!

Join Now

Apple iPhone Stuck on Apple Logo

Discussion in 'APPLE iPhone, iPad Tablets and all iOS Devices' started by Jerious Xia, Jan 12, 2018.

Tags:
  1. Jerious Xia

    Jerious Xia New Member

    Joined:
    Jan 12, 2018
    Messages:
    2
    Likes Received:
    0
    Location:
    Houston
    My Phone:
    5123462135
    Wireless Provider(s):
    ATT
    My iPhone 6S was stuck on Apple logo for 30 minutes when I am trying to update and restore it with iTunes. How it is going?
     
    #1 Jerious Xia, Jan 12, 2018
  2. David Lynch

    David Lynch New Member

    Joined:
    Jan 19, 2018
    Messages:
    1
    Likes Received:
    1
    Location:
    Saranac Lake
    My Phone:
    7813611403
    Wireless Provider(s):
    Virgin Mobile
    Sounds like the software crashed. You may want to try hard reseting your iPhone 6, then starting the restore over again. To hard reset your iPhone, press and hold the power button and Home button at the same time until the Apple logo appears on the screen.

    If that doesn't work, a 3rd party security software installed on your computer may have prevented the update and restore. Apple has a really good guide to address this problem— Google "resolve issues between iTunes and third party security software" (can't post the link on this forum for some reason).

    It could be a Lightning cable issue, or you may need to DFU restore your iPhone.
     
    #2 David Lynch, Jan 22, 2018
    Jerious Xia likes this.
  3. Jerious Xia

    Jerious Xia New Member

    Joined:
    Jan 12, 2018
    Messages:
    2
    Likes Received:
    0
    Location:
    Houston
    My Phone:
    5123462135
    Wireless Provider(s):
    ATT
    This doesn't work. After doing this, the iphone was stuck on connecting to iTunes screen forever. The only way is to restore it. but when it did this, iTunes says, The iPhone could not be restored. An unknown error occurred (4013).
     
    #3 Jerious Xia, Jan 25, 2018
  4. Nakery

    Nakery New Member

    Joined:
    Jan 19, 2018
    Messages:
    1
    Likes Received:
    1
    Location:
    New York
    My Phone:
    2129252371
    Wireless Provider(s):
    Mobile
    You can try to go to DFU mode by the following process to fix iPhone stuck on Apple logo

    1. Connect to the computer

    2. Turn off your phone

    3. Hold the power button for 3 seconds

    4. Hold both the power and home button for 10 seconds

    5. Release the power button but keep holding the home button for 15 seconds

    6. Itunes will then alert you that your phone is in recovery mode
     
    #4 Nakery, Jan 29, 2018
    Ballerty likes this.
  5. Ballerty

    Ballerty New Member

    Joined:
    Mar 4, 2018
    Messages:
    10
    Likes Received:
    1
    Location:
    Hong Kong
    Wireless Provider(s):
    Mobile
    I suggest you can try other options if iTunes doesn't support your recovery.
     
    #5 Ballerty, Mar 4, 2018
  6. Ballerty

    Ballerty New Member

    Joined:
    Mar 4, 2018
    Messages:
    10
    Likes Received:
    1
    Location:
    Hong Kong
    Wireless Provider(s):
    Mobile
    This is a program from a tutorial. i saw it on Google yesterday , anyway , it is work for user ,
     
    #6 Ballerty, Mar 25, 2018
  7. Vakery

    Vakery New Member

    Joined:
    Mar 26, 2018
    Messages:
    10
    Likes Received:
    0
    Location:
    New York
    Wireless Provider(s):
    Mobile
    I get more iPhone tips from other places.hope it can help iPhone user to solve some problems
     
    #7 Vakery, Apr 10, 2018
  8. profilecain

    profilecain New Member

    Joined:
    May 21, 2018
    Messages:
    2
    Likes Received:
    0
    Location:
    Doctor
    Wow, super
     
    #8 profilecain, Jul 7, 2018
  9. jamessmith12jh

    jamessmith12jh New Member

    Joined:
    Jul 7, 2018
    Messages:
    2
    Likes Received:
    0
    Location:
    London
    very good, super
     
    #9 jamessmith12jh, Jul 7, 2018
  10. CoreyCrawford

    CoreyCrawford New Member

    Joined:
    Jan 17, 2019
    Messages:
    1
    Likes Received:
    0
    Location:
    New York
    You can restore your iPhone on RecoveryTool Fix Recovery.
     
    #10 CoreyCrawford, Jan 17, 2019
(You must log in or sign up to post here.)

Share This Page

Copyright 1997-2018 Wireless Advisor™, LLC. All rights reserved. All registered and unregistered trademarks are the property of their respective holders.
WirelessAdvisor.com is not associated by ownership or membership with any cellular, PCS or wireless service provider companies and is not meant to be an endorsement of any company or service. Some links on these pages may be paid advertising or paid affiliate programs.

Positive SSL
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice