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Apple iPhone Stuck on Apple Logo

Discussion in 'APPLE iPhone, iPad Tablets and all iOS Devices' started by Jerious Xia, Jan 12, 2018.

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  1. Jerious Xia

    Jerious Xia New Member

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    My Phone:
    5123462135
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    My iPhone 6S was stuck on Apple logo for 30 minutes when I am trying to update and restore it with iTunes. How it is going?
     
    #1 Jerious Xia, Jan 12, 2018
  2. David Lynch

    David Lynch New Member

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    Sounds like the software crashed. You may want to try hard reseting your iPhone 6, then starting the restore over again. To hard reset your iPhone, press and hold the power button and Home button at the same time until the Apple logo appears on the screen.

    If that doesn't work, a 3rd party security software installed on your computer may have prevented the update and restore. Apple has a really good guide to address this problem— Google "resolve issues between iTunes and third party security software" (can't post the link on this forum for some reason).

    It could be a Lightning cable issue, or you may need to DFU restore your iPhone.
     
    #2 David Lynch, Jan 22, 2018
    Jerious Xia likes this.
  3. Jerious Xia

    Jerious Xia New Member

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    This doesn't work. After doing this, the iphone was stuck on connecting to iTunes screen forever. The only way is to restore it. but when it did this, iTunes says, The iPhone could not be restored. An unknown error occurred (4013).
     
    #3 Jerious Xia, Jan 25, 2018
  4. Nakery

    Nakery New Member

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    You can try to go to DFU mode by the following process to fix iPhone stuck on Apple logo

    1. Connect to the computer

    2. Turn off your phone

    3. Hold the power button for 3 seconds

    4. Hold both the power and home button for 10 seconds

    5. Release the power button but keep holding the home button for 15 seconds

    6. Itunes will then alert you that your phone is in recovery mode
     
    #4 Nakery, Jan 29, 2018
    Ballerty likes this.
  5. Ballerty

    Ballerty New Member

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    I suggest you can try other options if iTunes doesn't support your recovery.
     
    #5 Ballerty, Mar 4, 2018
  6. Ballerty

    Ballerty New Member

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    This is a program from a tutorial. i saw it on Google yesterday , anyway , it is work for user ,
     
    #6 Ballerty, Mar 25, 2018
  7. Vakery

    Vakery New Member

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    I get more iPhone tips from other places.hope it can help iPhone user to solve some problems
     
    #7 Vakery, Apr 10, 2018
  8. profilecain

    profilecain New Member

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    Wow, super
     
    #8 profilecain, Jul 7, 2018
  9. jamessmith12jh

    jamessmith12jh New Member

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    very good, super
     
    #9 jamessmith12jh, Jul 7, 2018
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