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Inphonic.com service - input needed

Discussion in 'Sprint Forum' started by Odrade, Aug 1, 2006.

  1. Odrade

    Odrade New Member

    Joined:
    Aug 1, 2006
    Messages:
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    Location:
    MI
    My Phone:
    Samsung SCH-8500
    Wireless Provider(s):
    Sprint PCS
    Can anyone post their personal experience in dealing with inphonic.com for ordering phones and/or service?

    I've only heard rumors of problems people have had with them (billing, etc). They seem to have some of the best deals around so I'm wondering if it's a little too good to be true. :O
     
  2. Steve B

    Steve B Bronze Senior Member
    Senior Member

    Joined:
    Jul 6, 2004
    Messages:
    879
    Likes Received:
    19
    Location:
    Seattle, WA
    My Phone:
    iPhone 12 Pro Max
    Wireless Provider(s):
    Verizon Wireless
    My dealing with InPhonic was somewhat limited. I only had to order the SERO for Sprint plan through them. I can't stand talking to outsourced reps. They are friendly but, sometimes it was hard to understand them. They botched up my original order. My phone was supposed to have been "activated" with a temporary number. That was not the case. I was assigned a temporary number but, my phone was not programmed. Another issue was that InPhonic didn't pass along my port request to Sprint. So Sprint had no record whatsoever of my port request on file which obviously caused delays in the start of my new service.
     
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  3. TProphet

    TProphet I *am* a mobile phone
    Senior Member

    Joined:
    Nov 9, 2002
    Messages:
    576
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    Location:
    Renton, WA
    My Phone:
    Sanyo 7200
    Wireless Provider(s):
    Sprint, Cingular, Virgin Mobile Canada
    InPhonic is absolutely notorious. Just type their name into your favorite search engine and look at all the horror stories. They seem to be doing a reasonably decent job on SERO activations, but these don't involve rebates. For their ordinary consumer deals, I'd recommend you run the other direction.

    If you look on eBay, there is a dealer called "sprintnetwork" who has gotten good reviews on HoFo and elsewhere. My friend Kubla activated through this dealer and had no problems. I haven't dealt with them personally, though.
     
  4. wirles

    wirles I'm baaaaaaaaaack
    Senior Member

    Joined:
    Jul 6, 2006
    Messages:
    723
    Cell Tower Picture Gallery:
    5
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    1
    Location:
    In a SCIF
    My Phone:
    iPhone 4S
    Wireless Provider(s):
    All of the above
    I used to work for David Steinberg. It came as no surprise to me when he/Inphonic was sued by the District of Columbia for improper business practice.

    If you want more details on my personal experience as an employee of Steinberg's previous company, Sterling Cellular (Bethesda, MD) send me a PM.
     

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