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Info about tracking stolen phones

Discussion in 'T-Mobile Forum' started by lilmanmomma04, Jan 13, 2007.

  1. lilmanmomma04

    lilmanmomma04 New Member

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    Hi, I recently looked at a T-mobile cell phone for sale from a non retailer and I was wondering if there is any way to tell if the cell phone was stolen or if it is a legit phone? I'm not sure whether I should trust the individual and I was told at one time that if given the serial number a cell phone can be tracked through a sim card. For instance, If someone put there sim card into a stolen phone they could trace the phone through that persons sim card. I would really like to know if the phone is legit or not before i make the decision to buy the phone so I would appreciate any help in this situation. Thank you very much for your time. Miss Katie
    P.S. I am a T-Mobile customer and the phone is also a T-mobile phone.
     
    #1 lilmanmomma04, Jan 13, 2007
    Last edited: Jan 13, 2007
  2. dmapr

    dmapr Silver Senior Member
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    Call T-Mobile and ask them if they blacklist stolen IMEIs. If they do, get the phone's IMEI from the seller and have T-Mobile check it -- give them the phone make and model, too. Of course the seller can give you the wrong IMEI, but then once your phone arrives you'll know right away there was a switch and will probably be able to reverse the charges through Paypal.
     
  3. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    yeah........prolli be bext to ask to see the phone and right down the IMEI yourself........and i would assume that T-Mobile blacklists IMEIs but they have no way of enforcing it because someone can just put their SIM into the blacklisted phone..............unless T-Mobile would lock up the SIM or refuse the phone access to the network........and someone could have the phone unlocked by a third party and then T-Mobile would have to share the blacklist with all of the other GSM companies in the U.S. ..........it would just be unmanageable..........once it would get outside of T-Mobile it would be completely pointless to try and track it..........so for all know know the person may have gotten it from someone who used another network and used a simple coin to debrand the phone by scraping the label off.........unless the label is still there of course
     
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  4. dmapr

    dmapr Silver Senior Member
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    I hear Europe has a nice centralized blacklist database that all providers check against but I don't think there's anything like that in the US.
     
  5. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    which is a real shame because these phones get stolen all the time.......a friend of mine was at a party and her purse got stolen........she lost her black RAZR which is a lot to pay for a replacement RAZR when your in a contract and can't get a new one for discount price.......if the had a decentralized blacklist like the one they have in Europe.........she would have gotten her phone back by now.....i realize that not all phones have GPS but someone will have to put a SIM in the phone sometime to get it to work......if all the carriers had the blacklisted IMEI number then if someone with Cingular gets their phone stolen........when the thief unlocks it and takes it to T-Mobile T-Mobile can simply say something like "I'm sorry there seems to be a problem. To activate it you'l have to take it to a store." Then when the thief gets to the store T-Mobile can reclaim the phone and use the list to contact the owner to return the phone

    the only problem with this is that a whole separate effort would need to be put together........there would need to be a database with the blacklisted IMEIs and who they belong to so that when they eventually do turn up there is a way to contact the perosn and to let them know that their phone has turned up........then there would be the legal problem........if the thief did come to the store........how would you simply take the phone from the person???.........it could get potentially dangerous
     
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  6. lilmanmomma04

    lilmanmomma04 New Member

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    First I want to Thank all of you who have replied to my post!!! THANK YOU SO MUCH!!! I finally received a response on my question from T-Mobile themselves, I also emailed them to find out if T-mobile Blacklists their IMEI's, I am still waiting for their response and will let you all know as soon as i find out. This is what the rep. had to say:

    Thank you for contacting T-Mobile with your questions. My name is
    Evelyn and I am here to help with queries regarding handsets.

    I understand you would like to find out if there is a way to tell if a
    handset that is offered for sale, has actually been stolen. I know it
    is important to find out as much as you can before purchasing the
    handset in question, so I will be more than happy to help you with this
    today!

    Katie, I know you may find this disappointing, but there is no way we
    would be able to provide you, or anyone else with that kind of
    information. Due to security concerns, other persons account information is
    confidential even if their handset was stolen.

    The police would need to suspect that you were using a stolen handset
    before they could request to look at your account records. This is
    something that is NOT done, so I would not necessarily be inclined to worry
    about using a handset that may or may not be stolen.

    My big concern though, is that if the handset is not a T-Mobile branded
    handset, and if it is not purchased through a T-Mobile dealer, it would
    not be covered under warranty protection, so we could not exchange it
    for you if the handset did not function well. Equipment protection would
    not be valid under those circumstances either.

    Additionally, you would need to make sure the handset was unlocked for
    use with all service providers, if it is not a T-Mobile branded
    handset. Otherwise, it would not work with your current T-Mobile SIM card.
     
  7. Matt

    Matt Twin girls!
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    T-Mobile does not blacklist IMEIs as far as I know.
     
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  8. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    which like i pointed out is a disappointment for all of those people who have had problems with phones because of theft......they dont realize that the thief can still use the internet and all of their minutes and rack up overages........but by the time their bill is screwed over the charges are irreversible.......kinda sux for those people........they should make a system........like AMBER but for phones......haha
     
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  9. dmapr

    dmapr Silver Senior Member
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    One way to avoid it is to always have Fixed dialing enabled. It's a PITA on Nokias if you want to use data because you have to turn it off for that, but at least you're somehwat protected against charges in case of theft.
     
  10. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    ive seen that feature on my old T-Mobile Moto V188 but outline the whole feature for me so i understand it correctly......i didnt have the SIM PIN2 code so i was locked out of it
     
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  11. dmapr

    dmapr Silver Senior Member
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    T-Mobile default PIN2 is 5678, but you can always get PIN2/PUK2 from customer care. The way it works on the Nokia phones is that you can set up a list of numbers that will be allowed to dial (Fixed number list), any other number will never be allowed unless the feature was turned off. Turning on and off requires PIN2. Unfortunately, at least on Nokia, GPRS is "bundled" with the Fixed dialing, it would've been great if it were separate setting.
     
  12. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    so how would this help to keep a thief from using your phone........simply type in the PIN2 every time you need to make a call and when the thief has the phone he cant make calls?
     
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  13. dmapr

    dmapr Silver Senior Member
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    Right, and I know it's a PITA. One can also put a list of numbers in the "allowed" list, then those numbers won't require entering the PIN2.
     
  14. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
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    yeah it is a PITA and i still think that it would be simpler to have a lost phone system......although the phone companies wont go with it cuz they make money off of people buying replacement phones for when ones get stolen.......it really sux for the consumer......unless they have insurance :(
     
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