I've been with Verizon for almost 2 years now. Last fall, I began having problems with my original phone, a Samsung A530. The problem was that in certain situations/locations, my phone would not ring when someone called me. However, I would immediately get a voicemail notification if they left a message. I could then call them back with no problems. It didn't seem to be a signal strength issue, because it would often happen when I had 4 bars. So, I figured there was a phone problem. Verizon verified that all software/firmware was current and couldn't find any problem with the phone. So, I just upgraded to a new RAZR, thinking that would be the end of my problems. But it's happening with my new phone too! Some incoming calls don't ring, but I get voicemail notification immediately. I also notice that these calls DO NOT show up anywhere in the call logs - not incoming, not missed, no where. When the person calls me, they hear the ring tones as expected before being sent to voice mail. It doesn't go straight to voice mail without ringing like it would if the phone was off. Just had Verizon look at my new phone this evening. Tech said he made a few changes, but the problem still exists. I travel quite a bit and have this problem in many different locations. Since I've now had this problem with 2 different phones, I think there must be something else going on. Does anyone else have similar problems or any idea what can be done to fix this??? Thanks for your help.