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Inaugural crowds test wireless networks

Discussion in 'Wireless News' started by Yankees368, Jan 20, 2009.

  1. Yankees368

    Yankees368 Compulsive Signal Checker
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    (CNN) -- Wireless service was spotty in downtown Washington on Tuesday as hundreds of thousands of people tried to share Barack Obama's historic inauguration through cell-phone calls and text messages to family and friends.
    President Obama delivers his inaugural speech Tuesday before more than a million people.

    President Obama delivers his inaugural speech Tuesday before more than a million people.

    "I didn't have a lot of service for some of the [inauguration] program. It was really intermittent," said Barbara Talisman of Chicago, Illinois, who watched the ceremony from the National Mall near the Smithsonian's Museum of Natural History.

    "It just started working again," added Talisman, whose provider is AT&T, shortly after the ceremony ended.

    Shonney Livingston of Germantown, Maryland, had trouble placing calls from her cell phone earlier Tuesday from Lafayette Square, near the White House. Her service provider is Verizon Wireless, said Livingston, who was able to make calls again after President Obama finished his speech.

    Regina May, a pastor from Decatur, Alabama, was unsuccessfully trying to place calls to a companion Tuesday afternoon outside St. John's Episcopal Church, where Obama attended services Tuesday morning.
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    "I haven't been able to get through to someone that's here," May said, resting on a bench after listening to Obama's speech. May had no backup plan and wasn't sure how she and her companion would connect. "I've been trying to get in contact with them," she said.

    By contrast, spokesmen for several wireless carriers reported few problems Tuesday.

    "Even in the most crowded areas, those closest to the Capitol ... we saw the majority of calls going through on the first try," Verizon Wireless spokesman John Johnson said Tuesday afternoon. Johnson said he himself received a picture text from someone in a reserved seating area near the Capitol.

    "The network continues to perform well," AT&T spokesman Mark Siegel said. "We are seeing some congestion, which is no surprise given the huge size of the crowds."

    Up to 2 million people were expected to pack downtown Washington for the inaugural festivities.

    Wireless carriers beefed up their Washington-area networks in anticipation of heavy cell-phone traffic. Call volume Tuesday was three to five times higher than usual, Verizon's Johnson said.

    "We've done virtually everything that can be done to add capacity to our existing network," Johnson added. "But even the best network is like a highway system. We've added thousands of lanes, but millions of cars can still cause a traffic jam."

    AT&T Wireless has boosted its wireless network capacity by more than 69 percent along the parade route, Siegel said.

    In anticipation of record-breaking crowds and huge spikes in wireless traffic, carriers added new radio channels to augment existing cell sites, trucked in portable cell-phone towers, boosted wireless capacity at downtown hotels and added staff.

    Carriers also have expanded what they call their backhaul systems, which carry wireless traffic from cell phone towers to the land-line network through which those calls are actually routed.

    Reports surfaced this week that the U.S. Secret Service might disable or limit cell phone service on Inauguration Day to preserve bandwidth for emergency government users. But a Secret Service spokesman told The Washington Post that the agency has neither the capacity nor the plans to do so.

    A wireless-communications industry association offered the following tips for attendees of today's inaugural events:

    Text, don't talk. Text messages and e-mails can get through wireless networks when it is too congested to make voice calls.

    Snap and save, send later. Sending cell phone photos and video require large amounts of bandwidth on mobile networks. Feel free to snap photos with your cell phone, but wait until leaving the inaugural events to send them to friends and family.

    Have a back-up plan. Establish a rendezvous place and time to connect with your party, or try moving to an area where there is less congestion.

    Inaugural crowds test wireless networks - CNN.com
     
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  2. Jerro

    Jerro Bronze Senior Member
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    Back in the dark ages, wire line phones occasionally got overwhelmed in such circumstances causing circuit busy tones, like a fast busy signal or an announcement telling the caller that all circuits are busy please try your call later. So can we expect wireless technology to do any better? It is amazing that it works so well.
     
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  3. guy2

    guy2 Senior Member
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    you thought AT&T (NYSE: T)’s network reliability was questionable on a daily basis, we hope you didn’t have to suffer the clogged-up cellular networks in the Washington D.C. this morning. AT&T and T-Mobile (NYSE: DT) customers have been reporting spotty reception, significantly delayed text messages, and non-responsive data networks in the nation’s capital this morning as millions gathered to watch President Obama’s inaugural ceremonies.

    AT&T and T-Mobile had beefed up their network capacities in Washington D.C. in anticipation of a barrage of wireless customers flooding their networks with SMS text messages and voice calls. AT&T said it invested some $4 million to boost capacity along the parade route, increasing its staff by 60% and pulling in two COW (Cell towers On Wheels) to help deal with the wireless onslaught.

    T-Mobile’s own measures to shore up its wireless network is said to have exceeded any preparations made for a single-day event. T-Mobile helped ease network congestion by directing traffic away from congested towers to cellular towers with spare bandwidth.

    Sprint (NYSE: S) increased capacity for its Sprint network by 40% and boosted their Nextel network capacity by 90%. The second-place US CDMA carrier also deployed COLTS (Cell towers On Light Trucks) to expand its network capacity even further.

    Finally, Verizon (NYSE: VZ) announced that voice calls were coming in at three to five times their normal volume. Still, Verizon customers were largely able to get through to friends and family, even in the most congested areas near the capital.

    Even with all the inaugural preparations, it seems that GSM networks in the Washington D.C. area fared the worst during President Obama’s historic inauguration events. With millions of wireless customers scrambling to make voice calls and send text messages, it’s no wonder wireless networks in the nation’s capital crumbled this morning. Even the nation’s most reliable network, Verizon Wireless, saw network congestion problems. Still, AT&T seems to have handled this morning’s network-blitz with the least amount of grace.
    http://www.intomobile.com/2009/01/2...remony-wreaks-havoc-on-wireless-networks.html
     
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  4. Kalimotxo

    Kalimotxo Bronze Senior Member
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    I stayed away from downtown today but still had some issues. While I was able to make calls without any problems, I had a few people tell me that when they called me nothing would happen (no ringing or message).
     
  5. TWX

    TWX Mobile Enthusiast
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    It seems like in this article they made Verizon Wireless look like the all high and mighty network that's the most reliable in the country. That whole "most reliable network" is just a marketing scheme, just like at&t's "best worldwide coverage". I don't know maybe it was just me (and I'm not trying to start a carrier flame war, I have nothing against Verizon), but it seems like this article favored Verizon. Just my .02
     
  6. Yankees368

    Yankees368 Compulsive Signal Checker
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    Agreed. The article proclaims Verizon as the nations most reliable carrier, probably because the reporter saw the commercials and assumed them to be true, just like the majority of the country. Another article on MSNBC slammed the GSM networks, saying AT&T and T-Mobile were pretty much useless.
     
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  7. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    LOL, I took the opportunity to get the heck out of the cold weather and traffic in the DC area. A few days ago I drove down to Florida to visit some family down there. I drove back yesterday, getting back home @ 11:00 PM. No traffic issues really, since I was going north, when the traffic was going south. I did have problems at a truck stop where I stopped for fuel just north of Richmond though. The parking lot was full of tour busses, and the store and restaurant were packed. I just paid @ the pump and went. Dissapointed that I probably would find the same situation at any fast food I stopped at on my way I just kept on driving. I got off 95 @ rt 123 and then remembered that there was a Wendy's about 3 blocks from the highway on a sidestreet. Went right through the drive thru and was on my way. There were 2 tour busses in the parking lot, but being after 10 on a weeknight the dining room was closed. People were rattling the doors. As I pulled away from the drive thru I wanted to roll down my window and yell "You need a car to eat at Wendy's!", but I refrained.

    -Jay
     
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  8. strunke

    strunke .:|Always Covered|:.
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    Couldn't this just be a CDMA vs GSM capacity issue. Granted built out properly they can be the same. But maybe the in this case it was affecting it. Not to mention there are no numbers on how much each carrier had for subs there....
     
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  9. Allbluesallthetime

    Allbluesallthetime New Member

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    Now that cell phones, texting, and data usage are such integral parts of our culture, the media is making every big event, natural disaster, Super Bowl and such, another event all it's own. Why it's news to some that a call or text does or doesn't connect first time or not borders on the bizarre, IMHO. Making the news seem important for some events and not for others and how well or "good" things were seems subjective at best to me and of course the carriers are always going to spin anything towards the best light.
     
  10. MasterC

    MasterC Junior Member
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    And I agree with that as well, I think since they have aquired Alltels big group of people they think they can now call themselves the high and mighty network. But, I guess whatever floats their boat.
     

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