I still have my Lg Envy phone and am trying to figure out with USB cord to transfer all ringtones to either my new droid incredible 2 or computer. Anyone had any luck with this?
You know, what I do when I'm having problems with any of my devices. I go to the site or forums or support site of their manufacturers. Like in your case, it could be lg mobile support. You may also study the manual of your LG envy, the solution might be there as well.