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How many of you have already had to exchange your E815?

Discussion in 'MOTOROLA' started by Andy, Nov 26, 2005.

  1. Andy

    Andy Diamond Senior Member
    Senior Member

    Joined:
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    My Phone:
    HTC Thunderbolt
    Wireless Provider(s):
    VZW, Vodafone D2, Solomo, Swisscom Mobile
    Has anyone already had to get their E815 exchanged for some reason? If so, what was wrong with your original one?

    Seems like a lot of E815's are going back to Verizon, especially among heavy users because of issues like the charging port, the phone freezing and resetting, and more.

    ~Andy
     
  2. TheZelot

    TheZelot New Member

    Joined:
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    Location:
    Catskill NY
    My Phone:
    Samsung A930
    Wireless Provider(s):
    Verizon, Sprint, Nextel
    I've had mine replaced once after I initally bought it for it freezing and restarting on it's own. Also the bluetooth was was not working right. That was a month ago. I will be going back to the store tomorrow with my e815 for the same software problem. It happens now every day. In the morning I check my phone and usually I have a txt message. I click on messaging to read it and the screen goes black and the phone freezes for a moment and then reloads. This has happened a couple times when I answer a call. Also the transflash card will corrupt from time to time. I called Sandisk on it and they replaced my card. I never remove it from the phone. I know it is not broken, it reads in my PC fine. When it corrupts it locks up the phone completly. I have to remove the battery. I pop the card out and into the SD adapter, format it on my PC, reload the MP3's adn athen it works fine. This has only happend a couple times but it's annoying. I love this phone but I wish they would fix the software problems.
     
  3. Andy

    Andy Diamond Senior Member
    Senior Member

    Joined:
    May 25, 2003
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    10,281
    Cell Tower Picture Gallery:
    130
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    My Phone:
    HTC Thunderbolt
    Wireless Provider(s):
    VZW, Vodafone D2, Solomo, Swisscom Mobile
    Wirelessly posted (MOT-8720_/00.62 UP.Browser/6.2.3.4.c.1.104 (GUI) MMP/2.0)

    I am on my third replacement for the freezing and rebooting issue when trying to read or sometimes reply to sms. Its not a specific phone issue but software issue for the e815.i wonder if they are ever going to come out with a software upgrade...
     
  4. onebadvue

    onebadvue New Member

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    mine and my wifes has done this since day one. my 710 did the same thing. now just tonight my phone will not fully start. it stops at the hellomoto screen. will i be able to recover my info contacts, pics, etc? If so How can I do it?
     

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