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How do I download video to my laptop? Something not working. Please help

Discussion in 'MOTOROLA' started by sls0099, Jun 20, 2009.

  1. sls0099

    sls0099 New Member

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    Hi, I have had my MOTORIZR Z6 for a long time but have not tried to upload any videos I took with it onto my laptop. I know I was able to do it on my old computer.

    I can locate the files and even copy them to my hard drive, but they won't open. I get a message saying something about a .3gp file extension that Windows Media player can't open. Perhaps there is some other program needed. I tried to download a program to open the 3gp and that was unsucessful.

    My laptop is having some other issues and I don't know if it is related. Those issues have been going on for a while and I am still under warranty so I am going to get that taken care of, but I wanted to try and upload some awesome video I shot with my phone.

    Thanks for any help
    Sidney
     
    #1 sls0099, Jun 20, 2009
  2. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    I don't know if there is a pluggin for windows media player to play .3gp videos, but I have seen software that will convert .3gp to .mpg. Also, on my old Motorolas I'm quite sure I set them to record in .mpg, but I'm sure I hacked the phone to enable that. I don't think it was a standard menu option.
     
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    #2 Jay2TheRescue, Jun 20, 2009
  3. AnthroMatt

    AnthroMatt Big Meanie
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    Can't Apple's QuickTime play .3gp videos?
     
    #3 AnthroMatt, Jun 29, 2009
  4. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    I don't think so, but then again I don't use Quicktime. I make a point of deleting anything put out by Apple from my computer...
     
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    #4 Jay2TheRescue, Jun 29, 2009
  5. AnthroMatt

    AnthroMatt Big Meanie
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    LOL. I am fairly certain I have played .3gp files on my Mac through QuickTime.
     
    #5 AnthroMatt, Jun 29, 2009
  6. treemme96

    treemme96 New Member

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    Try VLC,it supports many video formats.
     
    #6 treemme96, Apr 27, 2010
  7. ktcat

    ktcat New Member

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    But I think the most direct way is to call the customer services hotline. Why not?
     
    #7 ktcat, Aug 2, 2010
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