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Help with switching phones (3rd party phone)

Discussion in 'Verizon Wireless Forum' started by YeguaBoy, Feb 22, 2007.

  1. YeguaBoy

    YeguaBoy New Member

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    Location:
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    I bought a new phone from a 3rd party and tried to activate the new phone yesterday. The CSR that was assisting me informed that that I could not activate the new phone because I was in an extended coverage area. He said I would have to travel to a local coverage area and make the call to switch phones.

    I live in Amarillo, TX which is located in an extended coverage area. I am on a company phone plan and my company is based near the Houston, TX area. Unfortunately, the closest local coverage area is Wichita Falls and that is around 220 miles away from Amarillo and I will not be traveling to that area for at least a month. Are there any loopholes to activate my phone or am I out of luck?
     
    #1 YeguaBoy, Feb 22, 2007
  2. nastynate

    nastynate New Member

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    chances are they need you to do a *228, option 1 update to activate your phone and that can only be done from a local cell tower, however, you could try going onto verizonwireless.com and activate your phone through their website (enter the esn or whatever it is they ask for) then attempt a *228, 1, if it says "Verizon Wireless" then chances are it will work fine, otherwise you may be SOL....
     
    #2 nastynate, Feb 22, 2007
  3. YeguaBoy

    YeguaBoy New Member

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    The other day a CSR had me do a *228 and that didn't work. Then we tried a **777 (something similar) and went thru the AKEY and other inputs.

    Should I still attempt to try this online?
     
    #3 YeguaBoy, Feb 22, 2007
  4. nastynate

    nastynate New Member

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    if you did a *228 then chances are you've already or the agent already registered your phone with their towers, at this point I'm not sure if doing it online would make any difference or if you are going to in fact have to go to a local tower area....
     
    #4 nastynate, Feb 22, 2007
  5. guatepride1993

    guatepride1993 Banned

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    Location:
    Virginia
    My Phone:
    KRZR K1m
    Wireless Provider(s):
    Verizon Wireless
    You should try to activate it online...you save the 30 someting dollars for activation and it might just work...
     
    #5 guatepride1993, Feb 23, 2007
  6. YeguaBoy

    YeguaBoy New Member

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    Could you please provide a link to the location on the Verizon Wireless website? I'm not sure where I'd go about changing phones.
     
    #6 YeguaBoy, Feb 23, 2007
  7. VZW-LOVER

    VZW-LOVER Senior Member
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    Do you have a register VZN mypage?
     
    #7 VZW-LOVER, Feb 24, 2007
  8. VZW-LOVER

    VZW-LOVER Senior Member
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    #8 VZW-LOVER, Feb 24, 2007
  9. SmArTeStChIlD421

    SmArTeStChIlD421 Silver Senior Member
    Senior Member

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    Location:
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    My Phone:
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    Wireless Provider(s):
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    i dont see why you cant do the *228 on extended..........when i'm on Sprint and roam on VZW.........i can do the *228.........VZW recognizes the number and it picks up.....why cant the OP do it
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #9 SmArTeStChIlD421, Feb 25, 2007
  10. rd5

    rd5 New Member

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    Location:
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    Re: Carrier Cell Exchanges

    I'm trying to identify the carrier in North Carolina that would "own" the 307 exchange. ( ie. 704-307-xxxx). Can anyone advise ? Thanks !
     
    #10 rd5, Feb 25, 2007
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