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Help with ALLTEL Voicemail

Discussion in 'Central US Wireless Forum' started by AZO, Jan 12, 2003.

  1. AZO

    AZO Junior Member
    Junior Member

    Joined:
    Sep 15, 2002
    Messages:
    112
    Likes Received:
    0
    Location:
    Michigan
    My Phone:
    Kyocera Slider
    Wireless Provider(s):
    Alltel
    The ALLTEL office where we bought our phones thought they had our voicemail accounts all set up. When my wife dialed hers, my phone rang and vice versa.

    Now when we try to set up our own voicemail accounts we keep getting "enter your mailbox number". We've tried entering our phone numbers, pin numbers and either get the same "enter your mailbox number" or "invalid entry".

    This is getting frustrating.

    We tried following the Voice Mail pamphlet from ALLTEL with the same results, "enter your mailbox number".

    Can anyone out there help us?

    I have a Kyocera 5135 and my wife has a Motorola V60i.

    Thank you.

    Lynn
     
  2. DemoMan

    DemoMan Senior Member
    Senior Member

    Joined:
    Nov 13, 2002
    Messages:
    332
    Likes Received:
    0
    Location:
    Jonesboro, AR
    My Phone:
    LG 5450
    Wireless Provider(s):
    Alltel
    Contact the customer service and they should be able to reset the problem. I posted a whole list of numbers for alltel in the Southern forum a few weeks back...browse the archive and see if any of them are helpful.

    Good luck,
    Brad
     
  3. AZO

    AZO Junior Member
    Junior Member

    Joined:
    Sep 15, 2002
    Messages:
    112
    Likes Received:
    0
    Location:
    Michigan
    My Phone:
    Kyocera Slider
    Wireless Provider(s):
    Alltel
    Thanks, DemoMan. I found the numbers. I especially liked one of the posts who couldn't find the Retention Department. Another pointed him back to the Cancellation Number which will probably do what's necessary for Retention.

    I'll let you know how I come out.

    Thanks,
    lynn
     

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