Hi, I live in Texas and I am on an MCI Worldcom plan. I have an LGC-1 phone and utilize Altell. I have had sooo many problems with the phone that I purchased. My number has had to be changed 4 times: either my number (out of the blue) would be assigned to another user and I could not receive calls or make any outgoing calls, OR incoming calls would get the message "the number is not a working number...." My salesperson (who mostly works from his car and is rarely in his office) would take a couple of days to pick up the phone then a few more days just to return it to me! So, in the last month and a half, I have not been able to use my phone for a week in three instances, and now this fouth time, he has taken 3 days in which to get my phone in working order. The reception on the phone is VERY poor too and my phone has frequently cut off in the middle of some of my conversations. If my contract states that MCIW is not liable for--well, just about ANYTHING and I'd like to terminate my contract, I feel I haven't been getting the services MCIW was supposed to provide (consistent/accessable service)and I want to terminate my contract NOW and go with a carrier who DOES do what they are getting paid to do--provide service! Any suggestions? Below are some of the terms to the contract, as FYI: ..."in no event will mciW's liability for loss or damages arinsing out of mistakes, omissions, delays, errors or defects in the servce exceed an amount equal to the portion of the fixed monthly charge... "in no event will MCIW be liable to your or other perons: (i) for any act or omission of the underlying carrier or other non-MCIW provider of faciliteis, (ii) for intertuptions or delays in transmission, errors ior defects in transmission, or failure to transmit when such problems are caused by... causes beyond MCIW's control... etc.