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Help for Cingular cust. in NYC

Discussion in 'Northeastern US Wireless Forum' started by zhila, Jun 13, 2005.

  1. zhila

    zhila New Member

    Joined:
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    Location:
    new york
    My Phone:
    Motorola c975
    Wireless Provider(s):
    Zingular
    Today, i called cs and asked them to allow me to roam on Tmobile network since the service was great before Cingular stopped using Tmobile here in NYC. customer service rep. told me that they will try to make 310-260(TM) priority on the list of networks available in the area where i live. So hopefully reception will improve by tomorrow. Were they bull****ting me or they can do this??? I don't know.
    I will let you all know by tomorrow if i get my service back as prior to MAY 26.
    and if it works, i suggest you all call Cing and ask them to do that.
     
  2. bobolito

    bobolito Diamond Senior Member
    Senior Member

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    My Phone:
    iPhone SE
    Wireless Provider(s):
    T-Mobile
    To be honest with you, I would be VERY surprised if they actually do this.
     
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  3. Andy

    Andy Diamond Senior Member
    Senior Member

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    My Phone:
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    Wireless Provider(s):
    VZW, Vodafone D2, Solomo, Swisscom Mobile
    Would be great if they actually do this, but I also highly doubt it.
    Let us know though :)
     
  4. bobolito

    bobolito Diamond Senior Member
    Senior Member

    Joined:
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    Location:
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    My Phone:
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    Wireless Provider(s):
    T-Mobile
    If he manages to find a virgin (never activated) 32K NYC SIM card, all he needs to do is call Cingular and have them activate the SIM. His phone will prefer T-mobile with those SIMs.
     
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  5. zhila

    zhila New Member

    Joined:
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    23
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    Location:
    new york
    My Phone:
    Motorola c975
    Wireless Provider(s):
    Zingular
    This morning i talked to another technician who spend about 15 min on the phone with me doing something with software and some other stuff. Two hours after that i received a phone call from Cingular's north-east regional director. He promised to call me back in 24h to check on status of my reception. Believe it or not; but reception has improved a bit.
    Well, it took me 8 letters that i sent to Oklahoma office, 6 complaints to BBB, about 25 phone calls and several emails. I guess we all just have to be more aggressive with complaints. lets wait for another 2-3 days and see, just to make sure.
     

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