Getting your V3C/M Connected

I think it is important to know that if you currently have Windows Media Player 11, that nothing you do will work. Verizon tells me that you cannot sync anything or move any music to your phone, unless it is Media 10. They say you can still use V-Cast (at 1.99 per song!) and if you revert back to Media 10, you can sync songs to your phone. But I guess if you have the newest version of Media and want to keep it, your SOL with syncing your music.

 

I do not have windows media 11, I am using 10. Still cannot get it connected. There have been people to do it though

 

Will someone please help me?

I had a previous Razr from AT&T and it worked fine with phone tools. I have been on the phone 8 times with the MPT software people and they had me call Motorola because my phone wouldn't install. It recognizes it at first then I receive an error message stating that: "Cannot install the hardware, Motorola Composite Device. An error occurred during installation of the device. Fatal error during installation." I have ran both Run DriverTool4.21a. and Motorola Driver Installer many many times to no avail. I have run Run Driver tool with the phone off and on...nothing. There is no Motorola modem listed in device manager although there was at the beginning from the old Razr. Motorola had me remove those from device manager. I have had this phone for 20 days and have been working on this every day since then. I do have the latest version of Phone Tools as well. I have a Verizon Razr V3m with VCast. Please help. In fact after I tried installing the phone now my Palm won't hotsync either. Could the USB ports think that something is connected to it even if there isn't?

 

Thanks! After difficult tech support calls with VZW and MOTO, blaming each other, your instructions to run MSU installed working drivers for my KRZR K1M. Thank you so much!

 

You have mentioned about the V3M phone.
I have a Motorazr V3C phone which is having a Brew 3.x application platform.

1. Motorazr V3C phone will work the same way you explained for V3m.
2. Is this Brew phone needs Brew specific MTP protocol implementation ??
3. To sync any mobile with PC do the mobile also need to be installed with MTP with the supported OS and platform ??

Please provide me proper information what are needed to support MTP in both PC and Motorazr V3C phone, ASAP.

Thanks,
Siva

 

Thank you Cincyball for posting this information. My Motorola drivers became corrupted on two computers and I was unable to reinstall my Razr V3C, let alone get Phone Tools working again. Motorola seemed unable to help me, notwithstanding that I asked for updated drivers from them. After much Googling, I came across your post, and everything is now working properly. Thank you for sharing your expertise!

Regards,
Allan Callard
Canada

 

Thanks a lot for the help. I used the first pointer (with DriverTool) and it got my phone to charge. I was wondering if there was any way to get my photo's from my phone onto my computer using that.

 

Hello To Everyone,

I am a "Newbie" and I may be in the wrong place to post this, but I really need to ask this question to Cincyball.

I wanted to know if the instructions you gave to WColton on how to make the Razr V3m work with Motorola phone tools Multimedia Studio to make your own ring-tones is still valid. Has anything changed since you walked him through the seeming process?
I want to try and attempt to do this, but I have never done anything like this before and to a newbie Granny..its scary..
I have Motorola Phone Tools Version 4.5.6a
I can only hope I can do it correctly and not ruin my phone.

Thank-you for your Help and Patience and Thank-you to everyone in here for allowing me to post this question even if I am in the wrong place. I appreciate your understanding of a "Newbie"
Sunnie

 

i cant get my verizon v3m connected