Welcome to Our WirelessAdvisor Community!

You are viewing our forums as a GUEST. Please join us so you can post and view all the pictures.
Registration is easy, fast and FREE!

Join Now

Faulty A-460 ... Need Advice and Suggestions....

Discussion in 'Sprint Forum' started by Jason110, May 27, 2006.

  1. Jason110

    Jason110 New Member

    Joined:
    May 27, 2006
    Messages:
    7
    Likes Received:
    0
    Okay,
    I'm a newbie, so pardon me if I accidentally make a wirelessadvisor.com faux pas, but I need some advice. I'm really not sure what to do:

    I have had a Samsung A-460 for about 4 years now. The one I'm presently using is a refurbished model, but my previos A-460's LCD screen did not work. The Sprint guys stated this was an inherent problem with the phone and got me a replacement free of charge... This replacement happened back in November.

    Now my phone does not work after I have received or made a call. For example, if someone calls and I hang up, I am unable to make an outgoing call or receive an incoming call afterwards. The phone does dial out, but the "connecting" screen with the flashing phone pops up. After a minute or so, it times out and says "sprint pcs service is unavailable." This makes no sense, considering that there are four bars at my house. If someone tries to make an incoming call, their call goes directly to voicemail. This happens if whether or not hang up by flipping the phone closed or using the "end" button to terminate the call. I even turn off and turn on the phone (even with a minute or two delay) and it still does not resolve the issue.

    It takes about 10-15 minutes before I am able use the phone again. This has been happening for about 5 weeks now, in all locations (including other metropolitan areas).

    My situation is as follows: The person at the Sprint store offered me two options, neither of which is appealing: Get a new replacement phone for $55 (same model as this one), or get an upgrade to a new phone for $35 with a two-year advantage agreement. $55 is awfully lot for this phone, and I prefer not signing another agreement (I'm about halfway through mine).

    My question is this: Can I purchase another Sprint phone (from online or elsewhere), and use it with my account? Will I have to spend money for an activation fee? Also, I have a really really old Sprint phone, a Samsung N-200. The N-200 phone used to have the same number as the current A-460, so if I use the phone for the time being, will I have to pay an activation fee for it?
    Ideally, I would like to buy a new phone for this account without signing up for an advantage agreement or paying an activation fee. Is that possible?

    Thanks. Sorry to bore you with my dilemma.

    Jason
     
    #1 Jason110, May 27, 2006
  2. budney

    budney Resident Headbanger
    Super Moderator Senior Member

    Joined:
    Jan 3, 2003
    Messages:
    5,861
    Cell Tower Picture Gallery:
    14
    Likes Received:
    341
    Location:
    Eugene, OR
    My Phone:
    iPhone 6s+
    Wireless Provider(s):
    AT&T
    You can purchase a phone from another source other then Sprint. Just make sure the ESN is "clean" (not stolen). As for the activation/upgrade fee it depend on the situation & the rep who is helping you. I have never paid for an activation/upgrade fee, while other are not so lucky. And with the insurance, I would call Lockline and ask if they have any more a460. I would doubt they would because the phone is so old. More then likely you will get a different comparable model.
     
    #2 budney, May 28, 2006
  3. larry

    larry Sprint loyalist and former mod
    Senior Member

    Joined:
    Oct 2, 2001
    Messages:
    13,722
    Cell Tower Picture Gallery:
    165
    Likes Received:
    49
    Location:
    Orange County, CA
    My Phone:
    Galaxy S22+
    Wireless Provider(s):
    T-Mobile
    The A460 was a very buggy phone. Can you look up what software version your phone is running?
     
    #3 larry, May 29, 2006
  4. budney

    budney Resident Headbanger
    Super Moderator Senior Member

    Joined:
    Jan 3, 2003
    Messages:
    5,861
    Cell Tower Picture Gallery:
    14
    Likes Received:
    341
    Location:
    Eugene, OR
    My Phone:
    iPhone 6s+
    Wireless Provider(s):
    AT&T
    IMHO that is a understatement! :D
     
    #4 budney, May 29, 2006
  5. AnthroMatt

    AnthroMatt Big Meanie
    Super Moderator

    Joined:
    Jul 9, 2002
    Messages:
    9,256
    Cell Tower Picture Gallery:
    2
    Likes Received:
    190
    Location:
    San Diego, CA
    My Phone:
    Apple iPhone 13 Pro
    Wireless Provider(s):
    Verizon, AT&T Prepaid
    No kidding! I still rank the A460 as the worst phone I have ever used!!

    The fact that someone is still using one is an absolute testament to his patience IMO! :)
     
    #5 AnthroMatt, May 29, 2006
  6. Yankees368

    Yankees368 Compulsive Signal Checker
    Senior Member

    Joined:
    Oct 21, 2003
    Messages:
    4,365
    Cell Tower Picture Gallery:
    876
    Likes Received:
    135
    Location:
    NYC
    My Phone:
    iPhones 4S???
    Wireless Provider(s):
    Verizon, Sprint 2002-2010, Voicestream 2001-2002
    I actually see many people still using this phone. I my opinion, this very phone is a big reason of the "sprint has terrible service" myth. People hang on to it because it is a very small and good looking phone.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 Yankees368, May 29, 2006
  7. larry

    larry Sprint loyalist and former mod
    Senior Member

    Joined:
    Oct 2, 2001
    Messages:
    13,722
    Cell Tower Picture Gallery:
    165
    Likes Received:
    49
    Location:
    Orange County, CA
    My Phone:
    Galaxy S22+
    Wireless Provider(s):
    T-Mobile
    I thought this phone was ugly when compared to the A500 (which was around the same time period). The key pad totally sucked on it.
     
    #7 larry, May 29, 2006
  8. AnthroMatt

    AnthroMatt Big Meanie
    Super Moderator

    Joined:
    Jul 9, 2002
    Messages:
    9,256
    Cell Tower Picture Gallery:
    2
    Likes Received:
    190
    Location:
    San Diego, CA
    My Phone:
    Apple iPhone 13 Pro
    Wireless Provider(s):
    Verizon, AT&T Prepaid
    I didn't think the phone was ugly, but I would say it looked worse than either the A400 or A500. I liked the crazy blue display, but the thing had the worst reception ever IMO.
     
    #8 AnthroMatt, May 29, 2006
  9. budney

    budney Resident Headbanger
    Super Moderator Senior Member

    Joined:
    Jan 3, 2003
    Messages:
    5,861
    Cell Tower Picture Gallery:
    14
    Likes Received:
    341
    Location:
    Eugene, OR
    My Phone:
    iPhone 6s+
    Wireless Provider(s):
    AT&T
    I didn't either, nice styling and small. I am just glad that I was hanging around here & over at HoFo to find out the phone was so horrible. Because just moving over from Verizon, I was freaking out about how bad the service was. Until I returned the phone the next day for a Sanyo 4900. And I think I just touched on another myth. :D
     
    #9 budney, May 29, 2006
  10. Yankees368

    Yankees368 Compulsive Signal Checker
    Senior Member

    Joined:
    Oct 21, 2003
    Messages:
    4,365
    Cell Tower Picture Gallery:
    876
    Likes Received:
    135
    Location:
    NYC
    My Phone:
    iPhones 4S???
    Wireless Provider(s):
    Verizon, Sprint 2002-2010, Voicestream 2001-2002
    Dont get me started on that phone. My mom is going on i think year 4 with the 4900. That phone is a brick... it gets reception eveywhere (even more so NOW due to the fact that Verizon has 1900 running in NYC since its a 1900 only/analog phone) The battery also lasts her a week!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #10 Yankees368, May 29, 2006
  11. Jason110

    Jason110 New Member

    Joined:
    May 27, 2006
    Messages:
    7
    Likes Received:
    0
    how do I found out what software version I have? I don't think I've ever updated the PRLs ever since I've gotten the phone. Could that be the problem?


    Jason
     
    #11 Jason110, May 30, 2006
  12. larry

    larry Sprint loyalist and former mod
    Senior Member

    Joined:
    Oct 2, 2001
    Messages:
    13,722
    Cell Tower Picture Gallery:
    165
    Likes Received:
    49
    Location:
    Orange County, CA
    My Phone:
    Galaxy S22+
    Wireless Provider(s):
    T-Mobile
    It's somewhere in the menu. Maybe phone info and then version. Or try ##786#
     
    #12 larry, May 30, 2006
  13. Jason110

    Jason110 New Member

    Joined:
    May 27, 2006
    Messages:
    7
    Likes Received:
    0
    This is what comes up in the "Version" screen (maybe you can help me decipher it):

    Version
    SPR D8TM:10026
    S:ES.A460 WI19
    H:A460.05

    Jason
     
    #13 Jason110, May 30, 2006
  14. budney

    budney Resident Headbanger
    Super Moderator Senior Member

    Joined:
    Jan 3, 2003
    Messages:
    5,861
    Cell Tower Picture Gallery:
    14
    Likes Received:
    341
    Location:
    Eugene, OR
    My Phone:
    iPhone 6s+
    Wireless Provider(s):
    AT&T
    PRL
    Software Version
    Hardware Version

    And no the PRL is not the problem, more then likely it is just the age of the phone. Or as a few have montioned the phone it self. ;)
     
    #14 budney, May 30, 2006
  15. larry

    larry Sprint loyalist and former mod
    Senior Member

    Joined:
    Oct 2, 2001
    Messages:
    13,722
    Cell Tower Picture Gallery:
    165
    Likes Received:
    49
    Location:
    Orange County, CA
    My Phone:
    Galaxy S22+
    Wireless Provider(s):
    T-Mobile
    You do have the latest software version. So that rules that out.
     
    #15 larry, May 31, 2006
(You must log in or sign up to post here.)

Share This Page

Copyright 1997-2022 Wireless Advisor™, LLC. All rights reserved. All registered and unregistered trademarks are the property of their respective holders.
WirelessAdvisor.com is not associated by ownership or membership with any cellular, PCS or wireless service provider companies and is not meant to be an endorsement of any company or service. Some links on these pages may be paid advertising or paid affiliate programs.

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice