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Ebay Trader " eforctrading" warning on T720 Desktop Charger Item

Discussion in 'MOTOROLA' started by StoneAgeMan, Jan 16, 2003.

  1. StoneAgeMan

    StoneAgeMan Junior Member
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    Ebay Trader warning on T720 Desktop Charger Item

    A seller on ebay enforcetrading has been advertising this Desktop Charger as Compatible for a T720.

    Well in the picture you see a v60 series phone but it says it is Compatible. So I figured a T720 would fit as did other I now have learned. Well I have been a ebay shopper for a ling time and never had a problem with any items untill now.

    This item did not even ship untill 10 days after I paid.

    When it arrived the Desktop Charger was not for a T720.

    I emailed them and it took 4 days for them to reply ( Im on my 3rd email back to them )

    This is what they wrote to me.

    Dear Peter,
    >
    > The charger you received actually would work with the
    > T720. Please take out the middle part of the charger.
    > After you take that part off the charger would be
    > compatible with the T720. It will work, please try to
    > charge the phone. If you have any other questions
    > please contact us at (888) 891-CITY. Thank you.
    >
    > Johnny,
    > Eforcity Customer Service


    I wrote back:

    > Johnny,
    > So are you saying that the Item you sell for the
    > T720 has to be rigged to work with it?
    > There is no support for the phone and it sits on the
    > plug with out that piece.

    > I hope you can provide me with the correct insert
    > for the charger for use
    > with a T720. I feel that if I'm to do as
    > you suggest " After you take that part off the
    > charger would be compatible
    > with the T720" I could damage my phone.
    > I hope we can come to an agreement with this and
    > find a way to resolve this.


    Reply:

    Dear Peter,

    Have you tried charging the phone on the charger? The
    phone should hold in place and is compatible. It will
    not damage your phone in any way. As stated the
    charger would be compatible. Please do try to charge
    the phone. There should be no problem with the phone
    being charged.

    Johnny,
    Eforcity Customer Service



    Now on enforcetrading website is a page with that charger..
    Desktop Charger
    No place does it state a T720 will fit. No page on that site is that Charger
    sold for a T720.

    I feel as if I was ripped off. Yes I do know not for a lot of $$$ but it is my $$
    and others that were ripped off feel the same.

    NOW THIS WAS MY REPLY TO THE LAST EMAIL:

    T0: Johnny @ eForcity Corporation

    I am a very disappointed cutomer at this point.

    What is your idea of compatible?
    compatible
    adj 1: able to exist and perform in harmonious or agreeable
    combination; "a compatible married couple";"her deeds
    were compatible with her ideology" [ant: {incompatible}]
    2: having similar disposition and tastes; "a compatible married
    couple"; "with their many similar tastes, he found her a
    most sympathetic companion" [syn: {sympathetic}]
    3: (computers) capable of being used with or connected to other
    devices or components without modification [ant: {incompatible}]
    4: (of a couple) existing together harmoniously [syn: {well-matched}]
    5: capable of forming a homogeneous mixture that neither
    separates nor is altered by chemical interaction

    From The Free On-line Dictionary of Computing (09 FEB 02) [foldoc]

    Websters Defines as:
    Main Entry: com*pat*i*ble
    Pronunciation: k&m-'pa-t&-b&l
    Function: adjective
    Etymology: Middle English, from Middle French, from Medieval Latin compatibilis, literally, sympathetic, from Late Latin compati
    Date: 15th century
    1 : capable of existing together in harmony <compatible theories>
    2 : capable of cross-fertilizing freely or uniting vegetatively
    3 : capable of forming a homogeneous mixture that neither separates nor is altered by chemical interaction
    4 : capable of being used in transfusion or grafting without immunological reaction (as agglutination or tissue rejection)
    5 : designed to work with another device or system without modification; especially : being a computer designed to operate in the same manner and use the same software as another computer


    By your definition:
    A size 9 1/2 shoe would fit me if I took out the insole and did
    not wear socks. By displaying the Picture in your add with a Phone
    sitting in a the Desk top charger, you are showing how a phone is designed
    to fit in the charger base. You did not post a photo of a T720 just sitting
    on the connecter. I now feel you are deliberately misleading with your ad, by
    the two responses I have received telling me the same thing.

    To resolve this problem I would like to do one of the following:

    1. Refund my Paypal the amount you list on your website for the sale price $4.99 for that item and send me a sticker you printed form stamps.com for for the BOX and the returned Desktop Charger Base and I will mail it back to you (it only cost you 2.10 to ship it to me). I will leave a Positive feedback for the items I received that were satisfactory.

    2. Refund my Paypal the amount you list on your website for the sale price $4.99 and I toss it in the trash. I will leave a Positive feedback for the Items I received that were satisfactory.


    /r
    Peter


    What do you think????
     
  2. rjack22

    rjack22 New Member

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    Ebay Trader warning on T720 Desktop Charger Item

    I bought the same charger and you are right. It does not work. You are right to warn others about this.

    I have since bid on the "correct" charger.
     
  3. StoneAgeMan

    StoneAgeMan Junior Member
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    Ebay Trader warning on T720 Desktop Charger Item

    Thank you for your comments - rjack22 - [​IMG]
     
  4. Jerboy

    Jerboy Junior Member
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    My Phone:
    Motorola v120c
    Ebay Trader warning on T720 Desktop Charger Item


    Threaten to file fraud report with the postal service

    If he's an established business, threaten to involve Better Bussiness Bureau.
     
  5. BigMac44

    BigMac44 New Member

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    Ebay Trader warning on T720 Desktop Charger Item

    I got the same charger also. My problem is that neither my T720 or my wife's V60i will fit it. I just have to chalk it up as a lesson learned and tossed it in the trash. I've also learned that while PayPal can be convenient, some of those eBay sellers use it so that we can't use credit cards. With a credit card, we have recourse in case we get the wrong product and the sellers give us a snow job.

    What have we learned today, boys and girls? Though it may seem inexpensive, do some research to ensure you will receive the proper product. Also, don't use PayPal to buy anything you aren't sure of. Chances are the sellers are out to get rid of inferior product at your expense.
     
  6. enve

    enve New Member

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    Ebay Trader warning on T720 Desktop Charger Item

    I've had problems with that company as well (not for the charger). I got a new antenae and some faceplates and nothing fit correctly. The antenae has about a quarter of an inch gap so it dosen't fit flush with the phone, and the faceplates are just cheap and too small for the phone. I will never buy anything from them again and have told as many people as i could not to do business with them either.
     
  7. bobolito

    bobolito Diamond Senior Member
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    Ebay Trader warning on T720 Desktop Charger Item

    It is pretty obvious why he stopped advertising that the charger is compatible with the T720. I bet he got a lot of complaints.
     
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  8. Jerboy

    Jerboy Junior Member
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    My Phone:
    Motorola v120c
    Ebay Trader warning on T720 Desktop Charger Item

    File a report with Better Bussiness Bureau now

    Eforcity's in Arcadia, California and is handled by Better Bussiness Bureau Southland.

    BBB Southland
     
  9. StoneAgeMan

    StoneAgeMan Junior Member
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  10. muxx

    muxx Junior Member
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    Ebay Trader warning on T720 Desktop Charger Item

    Try to contact the manufaturuer of the charger, when they says its not compatible. Let the seller know what the maker said.
     
  11. StoneAgeMan

    StoneAgeMan Junior Member
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    Ebay Trader warning on T720 Desktop Charger Item

    <u>
    </u>

    I would but.... The box it came in only had the following on it:
    • SPN4998A
    • A BARCODE
    • and Asian writing.
     
  12. StoneAgeMan

    StoneAgeMan Junior Member
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    Ebay Trader warning on T720 Desktop Charger Item

    UPDATE: As of today, 20 people Ihave contacted have purached the Desktop charger for this company (But most likely, more). and feel as if the company was misleading at least. A 21st person just did BUY now and I contacted them to let them know. [​IMG]

    Since my last Email enforcetrading has not replied to me. [​IMG]

    I contacted the BBB in that area to see if they are a member (the link at BBB for find a member is not working).
     
  13. Fastlivin

    Fastlivin New Member

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    Ebay Trader warning on T720 Desktop Charger Item

    Wow, good to know. I was THIS CLOSE to buying it, but thought I should do a quick search on this forum. Glad I did.

    Thanks, I'll spend the money for the authentic item.
     
  14. StoneAgeMan

    StoneAgeMan Junior Member
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    Ebay Trader warning on T720 Desktop Charger Item

    Fastlivin, I happy to know I saved one person from making a mistake. My mistake was a LOW $ one [​IMG] better that than a MEGGA BUCKS MISTAKE.
     
  15. Jerboy

    Jerboy Junior Member
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    My Phone:
    Motorola v120c
    Ebay Trader warning on T720 Desktop Charger Item

    They're listed in record and so far they've a successful record and I think they'd do everything to avoid a smear in BBB record. Get more people to complain to BBB

    This is the report on them. You might want to call them on the phone at the phone number listed in BBB which is (626) 442-3168 instead of their 888 customer service.

    "
    Eforcity Corp.


    --------------------------------------------------------------------------------

    This Report was developed from various sources, including the business, governmental agencies, and the experience of the company's customers.

    For further information contact the Better Business Bureau of the Southland
    315 N. La Cadena, Colton, CA, 92324
    (909) 825-7280

    --------------------------------------------------------------------------------


    Eforcity Corp.
    P.O. BOX 1368
    Arcadia CA 91007

    Business Started: Unknown
    File Open Date: 08/20/02
    Last Report Date: 12/06/02
    Principal Contact: Unknown.

    Phone: (626) 442-3168
    Fax: Not Available
    EMail: eforcity@yahoo.com
    Web Address: http://www.eforcity.com

    Bureau ID: 13178298






    Nature of Business
    This company's business is the sale of cellular phone batteries and chargers via the internet.


    Bureau File Experience

    Based on our standards, we rate this company as having a satisfactory business record. To be rated satisfactory, we must first have company background information. The company must also have been established long enough for us to gain a clear understanding of the nature of its business to determine that it is not a marketplace problem. Finally, the company must have given proper consideration to any matters we may have referred to it. Our complaint history for this company shows that any customer complaints brought to the company's attention by the Bureau have been properly addressed. A Better Business Bureau report is based on our file information and experience with an individual company over the past three years. The Bureau does not endorse, recommend, or disapprove of any company, product or service.


    "
     
  16. StoneAgeMan

    StoneAgeMan Junior Member
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    Ebay Trader warning on T720 Desktop Charger Item

    UPDATE UPDATE UPDATE UPDATE UPDATE UPDATE UPDATE UPDATE UPDATE UPDATE UPDATE UPDATE

    Well I just got a Email from Eforcity [​IMG]

    ----------------------------------------------------------------------------------------
    Dear Peter,

    We do apologize for any inconvenience. The phone
    however would work with the charger. What you can do
    is take advantage of our 30 day exchange or store
    credit policy. If you are not satisfied with your
    item you can return it to us for store credit or
    exchange for other item(s). If you want you can also
    try the charger out for 2 weeks, if it does break off
    you can return it to us and we can exchange it or give
    you store credit for the item.

    What you can do is fill out the form in back of the
    invoice and put the invoice form and the item back
    into the box. Seal up the box and put "return to
    sender" you should not get charged for returning the
    item back to us.

    If you have any questions you may contact us back at
    (888) 891-CITY Thank you.

    Johnny,
    Eforcity Customer Service

    ---------------------------------------------------------------------------------------


    I did not get anything I asked for:


     
  17. herbrock17

    herbrock17 Junior Member
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    Ebay Trader warning on T720 Desktop Charger Item

    way before my days with verizon wireless service...............

    used to be with cingular/cellular one...used to own a nokia 8260...had my oem battery and an aftermarket battery purchased from "eforcetrading" on ebay...now the desktop charger/battery conditioner worked perfectly...the aftermarket battery, i dont know what to say!?!?

    im not sure if this happened due to the fact that my manager at radioshack at the time SOLDERED blue led lights on the keys and white leds on the screen (voiding my warranty but i didnt care)...not sure if he tested the polarity on the leds BECAUSE driving down the highway one day talking on the phone, i noticed my phone shut off automatically (aftermarket battery fully charged)...so i repowered it back on and it shut off again...then i noticed a burning smell (plasticy)...i popped off the rear door and it looked like a cigarrette burn hole where the battery made contact with the phone (top-right)..................oh well, long story short- i called and emailed them and they sent me a check for $150 for a new nokia 8260...

    (they didnt know i had insurance so i claimed it stolen and paid $50 for the new one...profit for me!! YAY!!) peace all...
     
  18. StoneAgeMan

    StoneAgeMan Junior Member
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    Ebay Trader warning on T720 Desktop Charger Item

    Well after getting a less than satisfactory reply from enforctraging I gave them a POOR feed back with a BADTRADER WEBPAGE in my feedback remarks!

    I also contacted the BBB and the US Postal Office.
     
  19. BEATNIKSHA

    BEATNIKSHA Junior Member
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    Ebay Trader warning on T720 Desktop Charger Item

    Eforcity has done it again.

    Before I knew what a bad time everyone was having with them, I place a rather large order for faceplates with them. I placed the order on January 16th and they just shipped it out on the 23rd (so they say). Well, I guess that's not so bad, but I still haven't gotten it yet. The worst part is the fact that I know that when I get the order I'm going to turn around and ship it right back to them demanding a refund.

    Someone mentioned a while back that the faceplates they sell don't fit the T720 well. They fit tight. I was gont to give them a try, but I don't think so. I placed an order for faceplates from daydeal.com on the 22nd and I received them today. I was so excited and couldn't wait to give my phone a new look. Well!! They are horrible. I ordered a special valentines day heart faceplate and a solid gold colored faceplate. Both of them were tight. The gold one was hard to get on it was awful. The Motorola faceplaces snap on with ease these make you fight and once you get them on you have to fight to get them off as well.

    I guess the mold doesn't take too well to duplication because these are just too friggin tight!! Now getting them on and off is no fun but that is not even the worst part, not by a long shot!! During the wrestle to get the gold one off, I found myself scaping the delicate PLASTIC! body of the actual phone. That really got me steamed! And now my phone has slight imperfections on it where the faceplate and the phone meet.

    I tried the valenties day faceplate and it too was tight and instead of snapping or forcing it on i left it on 1/2 way to get an idea of how it will look. Well the battery cover didn't fit either but much worse than the front cover was that this paticular battery cover was PAINTED shut and the little closure that moves up and down was painted up so there was no way, besides breaking it, to put it on the battery area. I quickly took that one off and reverted back to my old motorola green faceplate and silver battery cover.

    I am sending these back to daydeal and i expect a full refund.

    It's a shame about these face plates, they look sooooo nice but they are all really crap!

    ~~BEAT~~
     
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  20. StoneAgeMan

    StoneAgeMan Junior Member
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    Ebay Trader warning on T720 Desktop Charger Item

    Sorry to hear that BEATNIKSHA [​IMG] . You said:

    But you will probably find out that Eforcity has the following policy. I quote from the email they sent me:



    That's just another reason to stay away from this Ebay trader. He does have a lot of Positive feedback, but some items you can't screw up.
     

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