Welcome to Our WirelessAdvisor Community!

You are viewing our forums as a GUEST. Please join us so you can post and view all the pictures.
Registration is easy, fast and FREE!

e-911, the law and old phones

Discussion in 'Verizon Wireless Forum' started by yaworski, Jul 19, 2006.

  1. yaworski

    yaworski Junior Member
    Junior Member

    Joined:
    Feb 9, 2003
    Messages:
    73
    Likes Received:
    0
    As related elsewhere on this site, my son fell into a lake whilst carrying his cell phone which rendered it inoperable.

    I have two spare, fully functional LG VX-10s so I figured that I'd just re-activate one of those but Verizon wouldn't allow it.

    The story told me by the service rep is that new laws require all phones to be e-911 capable before they can be activated.

    Is this really the law or is it Verizon's strange interpretation of a law or regulation?

    I won't climb up onto my Libertarian soapbox and rant about government intrusion into our lives, I'll just say that this is aggravating.
     
  2. TelcomJunkie

    TelcomJunkie Bad Handoff Investigator
    Senior Member

    Joined:
    Jul 15, 2006
    Messages:
    1,355
    Cell Tower Picture Gallery:
    151
    Likes Received:
    20
    Location:
    The 4145
    Wireless Provider(s):
    Big Brother
    I assume you were activating over the phone? I've had good success activating phone through their website. A year ago I even activated an old bag phone for giggles.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. yaworski

    yaworski Junior Member
    Junior Member

    Joined:
    Feb 9, 2003
    Messages:
    73
    Likes Received:
    0
    First I tried activating on the website but it said that I needed to call customer service. I then called customer service and got the bad news.
     
  4. wirles

    wirles I'm baaaaaaaaaack
    Senior Member

    Joined:
    Jul 6, 2006
    Messages:
    723
    Cell Tower Picture Gallery:
    5
    Likes Received:
    1
    Location:
    In a SCIF
    My Phone:
    iPhone 4S
    Wireless Provider(s):
    All of the above
    The only logical explanation I could think of (as a former E-911 Program Manager) is that Verizon does their compliance primarily through phones, not the network. Meaning they use gps equipped handsets. The FCC set a deadline of December 31, 2005, for all carriers to have 95 percent of their subscriber base equipped with location-capable handsets.

    Sprint and Verizon both use GPS capable handsets for their Phase 2 compliance, while Cingular uses Time Difference of Arrival and Angle of Arrival (network based solutions).
     
  5. yaworski

    yaworski Junior Member
    Junior Member

    Joined:
    Feb 9, 2003
    Messages:
    73
    Likes Received:
    0
    What if only 90% of the people wanted to replace their phone with a new one?

    In any case, it's Big Brother deciding what's good for us.
     
  6. Fathead

    Fathead In the Industry
    Senior Member

    Joined:
    Jun 20, 2003
    Messages:
    1,040
    Likes Received:
    7
    Location:
    Pocatello, ID
    The FCC requires Verizon to have most of their phones e911 capable. In order to meet this requirement, Verizon will not activate non-e911 phones.


    It's their network, they can limit the phones however they want.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. yaworski

    yaworski Junior Member
    Junior Member

    Joined:
    Feb 9, 2003
    Messages:
    73
    Likes Received:
    0
    That may be true but it's my money and I'm not adverse to leaving Verizon after 15 years.
     
  8. alltelwirelesstech

    alltelwirelesstech Senior Member
    Senior Member

    Joined:
    Apr 21, 2006
    Messages:
    443
    Likes Received:
    0
    Location:
    Arkansas
    My Phone:
    RAZR
    Wireless Provider(s):
    Alltel

    We have the same problem. We have to have 95% of customer base on 911 compliant phones. Therefore, activating a nono e911 phone is not achieving that requirement from the FCC. Verizon is just like us on that. Don't hate them for it. Put yourself in their shoes... say you owned a business and selling tobacco was illegal to minors. A minor who happens to have a good amount of money has been your customer for several years and is "not adverse to leaving you". You cannot sell them the smokes because of legal requirements. See what I mean. Some things may not sound good to you as a customer but to protect themselves, they have to do what they have to do.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. Ironwalt

    Ironwalt Junior Member
    Junior Member Senior Member

    Joined:
    Nov 28, 2005
    Messages:
    2,215
    Likes Received:
    11
    Location:
    NLR, Arkansas
    My Phone:
    IPhone5
    Wireless Provider(s):
    Verizon
    That is true. I have seen that in the news for the last few years and I know it is hard to get some people to give up there phones that are still working, but it is something that needs to be done. I remember in the past when I called 911 and had to ask for the 911 service in the city I was in and not the city that my phone was set for. It is a good thing if you every need to use the e911 service to have a phone that will work.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  10. wirles

    wirles I'm baaaaaaaaaack
    Senior Member

    Joined:
    Jul 6, 2006
    Messages:
    723
    Cell Tower Picture Gallery:
    5
    Likes Received:
    1
    Location:
    In a SCIF
    My Phone:
    iPhone 4S
    Wireless Provider(s):
    All of the above
    It wouldn't alienate customers if VZW and others used a network approach like most of the GSM carriers. :browani:

    And this crap about...it doesn't work on CDMA channeling is just that...CRAP: Andrew Corporation's Geometrix system is deployed in some CDMA networks and is working beautifully.
     
  11. wirles

    wirles I'm baaaaaaaaaack
    Senior Member

    Joined:
    Jul 6, 2006
    Messages:
    723
    Cell Tower Picture Gallery:
    5
    Likes Received:
    1
    Location:
    In a SCIF
    My Phone:
    iPhone 4S
    Wireless Provider(s):
    All of the above
    You're right, it isn't in your best interest to be able to be located by a PSAP if you dial 911 and can't verbalize your location.

    Damn government, why would they want to find you if you called for help. :rolleyes:
     
  12. yaworski

    yaworski Junior Member
    Junior Member

    Joined:
    Feb 9, 2003
    Messages:
    73
    Likes Received:
    0
    I don't know what a PSAP is. As for worrying about 911 calls, I didn't worry about it before, I'm not worried about it now.

    " Don't hate them for it."

    Why? They allowed it to happen or they wanted it to happen so they could sell more phones.
     
  13. wirles

    wirles I'm baaaaaaaaaack
    Senior Member

    Joined:
    Jul 6, 2006
    Messages:
    723
    Cell Tower Picture Gallery:
    5
    Likes Received:
    1
    Location:
    In a SCIF
    My Phone:
    iPhone 4S
    Wireless Provider(s):
    All of the above
    A PSAP is a Public Safety Answering Point....think of it as a 911 dispatch center. When you dial 911 on a mobile phone in a Phase-2 Enhanced-911 PSAP (usually a county or similar boundary) they will see your location as a GPS coordinate, sometime linked to a street address, but on a map nonetheless. It is FCC mandated that you can be located within 100 meters for 67% of calls, and 300 meters for 95 % of calls. It is not about selling phones, and the carriers fought it all the way...and still look for loopholes around fines for not being compliant. It costs them money, so it is not a highly welcomed or asked for thing as the carriers are concerned.

    As for your personal desire, it doesn't matter. The government long ago adopted laws that are to protect you, even for those who don't wish to protect and help themselves. The next time you have a medical emergency, don't call 911 so you don't have to send away the mean old EMT that wants to save the life of someone he has never met.
     
  14. Ironwalt

    Ironwalt Junior Member
    Junior Member Senior Member

    Joined:
    Nov 28, 2005
    Messages:
    2,215
    Likes Received:
    11
    Location:
    NLR, Arkansas
    My Phone:
    IPhone5
    Wireless Provider(s):
    Verizon
    Well said wirles. I have not used 911 in a long time, but it is good to know it's there if needed.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  15. yaworski

    yaworski Junior Member
    Junior Member

    Joined:
    Feb 9, 2003
    Messages:
    73
    Likes Received:
    0
    Very New World Order. We know what is good for you so accept it. Seatbelt laws. Helmet laws. LIfe is about choices and being willing to accept the consequences of those choices.

    A for 911, that has little to do with the EMTs. The area where I live didn't go to 911 until recently. You either dialed direct or dialed "O" and said, "I need an ambulance." I called for an ambulance once in the old system and once in the new system, the response was just as slow with the new system.

    300 yards, now that's what I call precision. If you're 300 yards away from me in the mountains, it could take you an hour or more to find me. If you're three hundred yards away from me in my home, you have at least 30 doors to knock on to find me. When I lived in a townhouse, you'd have 100 doors to knock on. It seems that this system is only good for finding people if they are in an open field someplace. Maybe it is just so we get used to the gummit being able to locate us so we won't complain about the next step of "good for us" legislation which will require ID chips implanted in our heads.
     
  16. alltelwirelesstech

    alltelwirelesstech Senior Member
    Senior Member

    Joined:
    Apr 21, 2006
    Messages:
    443
    Likes Received:
    0
    Location:
    Arkansas
    My Phone:
    RAZR
    Wireless Provider(s):
    Alltel
    The phone company did not allow it, just doing what is instructed of them. They won't shut off a phone thats non-compliant. The only rule they follow to achieve the 95% goal is once a non-compliant phone goes inactive, it can't be reactivated.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  17. alltelwirelesstech

    alltelwirelesstech Senior Member
    Senior Member

    Joined:
    Apr 21, 2006
    Messages:
    443
    Likes Received:
    0
    Location:
    Arkansas
    My Phone:
    RAZR
    Wireless Provider(s):
    Alltel

    I can't speak for Verizon but I know Alltel chose the method we did for 3 main reasons:

    1. Cost. It is much easier to phase something in a phone a customer will most likely upgrade on their own in 2 years anyway. The other methods would involve passing fees on to the customer base. This way, we are not forcing the customer to change phones, but letting them do what they are going to do anyway. The only drawback and its small, is older models cannot be turned back on. This rarely comes up except in your case where you killed one and want to use the old one as backup. Look at it this way though, You can't break your VHS player and use your BetaMax as backup with the VHS tapes. Technology changes. Laws change etc.

    2. Accuracy. We wanted to have a standard that would pinpoint a location more accuratly incase the government changed their minds about how exact the location must me.

    3. It is much easier should a requirement change to phase in the new requirement with handsets (phones) than change of network.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  18. wirles

    wirles I'm baaaaaaaaaack
    Senior Member

    Joined:
    Jul 6, 2006
    Messages:
    723
    Cell Tower Picture Gallery:
    5
    Likes Received:
    1
    Location:
    In a SCIF
    My Phone:
    iPhone 4S
    Wireless Provider(s):
    All of the above
    Network based LBS can be more accurate the handset based, and I understand the cost issues. I know for VZW and Sprint it was based on subsidies from handset manufacturers along with LBS providers.
     
  19. wirles

    wirles I'm baaaaaaaaaack
    Senior Member

    Joined:
    Jul 6, 2006
    Messages:
    723
    Cell Tower Picture Gallery:
    5
    Likes Received:
    1
    Location:
    In a SCIF
    My Phone:
    iPhone 4S
    Wireless Provider(s):
    All of the above
    Where do you live that didn't have 911 until recently? Not in the US, considering the Federal mandates. Obviously if you are in your town house you would use a land line most likely.

    I am not going to argue the finer points of this or other laws. Like seat belt laws. Once again, you may not like it or think it's only going to affect you, but you getting into an accident without a seat belt or helmet affects others (insurance costs, etc...), therefore your ability to control that action 100% is regulated for the good of the population as a whole.
     
  20. yaworski

    yaworski Junior Member
    Junior Member

    Joined:
    Feb 9, 2003
    Messages:
    73
    Likes Received:
    0
    I don't know about any Federal intrusions on my life regarding 911, I just know that it wasn't that many years ago that they made a BIG whoop about going to 911 for all dispatches in the county.

    Why obviously? Like many people today, I use my cell phone 90% of the time, including when I'm at home. Even if I didn't, let's suppose that I'm on a ladder in my back yard and fall off. I can't move but I have my cell phone so I dial 911. If I depend on your wonderful government mandated technology to save me, they'll be spending hours trying to find me.

    Let's not forget trigger locks, shoe searches, photo radar . . . etc., etc., etc. Soon we'll have ID checks at street corners and rock climbing and high school football will be banned as being too dangerous and costly to society. Safety and security, the continual bleat of the sheep.
     
    #20 yaworski, Jul 20, 2006
    Last edited: Jul 20, 2006
  21. wirles

    wirles I'm baaaaaaaaaack
    Senior Member

    Joined:
    Jul 6, 2006
    Messages:
    723
    Cell Tower Picture Gallery:
    5
    Likes Received:
    1
    Location:
    In a SCIF
    My Phone:
    iPhone 4S
    Wireless Provider(s):
    All of the above
    And the technology that would get them to within 50-300 meters is better than the miles away they would be under Phase 1 E-911 services for mobile networks. You need to keep the relative improvement in persepective.



    I am not going to get into an anti-goverment argument, as it is not needed and will only cause strife. You have your opinion (as you are entitled), and I have mine. Neither of them are wrong by definition. Age old fight on where to place the line of Liberty versus Security. I will end with a quote that supports my position:

    “It would be nice to have a good world, a world of peace, brotherhood, justice and integrity, but it would also be good if we could live in it. My first concern – as is that of every insert your favorite race, nationality, etc... – is to ensure the existence and security of the insert your favorite race, nationality, etc... people.”
     
  22. yaworski

    yaworski Junior Member
    Junior Member

    Joined:
    Feb 9, 2003
    Messages:
    73
    Likes Received:
    0
    A gilded cage is still a cage.
     
  23. VZW-LOVER

    VZW-LOVER Senior Member
    Senior Member

    Joined:
    Jul 24, 2006
    Messages:
    285
    Likes Received:
    0
    Location:
    Home
    So now what do we do with all the V60i's and older phones?
     

Share This Page

Copyright 1997-2023 Wireless Advisor™, LLC. All rights reserved. All registered and unregistered trademarks are the property of their respective holders.
WirelessAdvisor.com is not associated by ownership or membership with any cellular, PCS or wireless service provider companies and is not meant to be an endorsement of any company or service. Some links on these pages may be paid advertising or paid affiliate programs.

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice