My friend wanted me to post for him. He has been with Verizon since 8/02, with fairly positive results. He has used LG VX10 phones, because he loves them. The current phone has nearly 4000 hours of use and the phone is having some problems. Ironically, it started acting up on January 1st when he did a *228. It will use mostly analog service or very little reception of digital, in Sioux Falls, SD. This shouldn't be happening. He has tried to activate another LG VX10, but Verizon refuses. They told him to get a new phone. He hates GPS and wants nothing to do with it. So, if he gets a new phone, can the GPS be permanently disabled? Is there a way to remove the GPS antenna or something? I understand this seems bizarre, but I am asking the question of behalf of him. Thank you for all the help!