Forget all the whiz-bang stuff requested elsewhere, here's what would be really useful to me when I use my Verizon T720: * Instead of telling us: 1 missed call; 0 unknown, give me a menu with # of calls received and the names/numbers/unknown in a scrollable list (i.e. show us the Recent Calls list but limit it to calls just missed). The current screen doesn't tell the user much and adds steps to the process of returning calls. * Names should be listed only once in the phone book with a submenu listing alternative numbers. The sort list by Primary is disabled by default and only goes half-way--it limits the list to only the primary number but doesn't display the alternative numbers if you select the submenu. You still have to scroll through individual listings, which adds steps, wastes display screen space, is inconsistent with the parent menu, and may be a waste of time if there are no alternate numbers stored. * How can one change quickly to vibrate mode (i.e. you are going to church, the library, or an important meeting). The StarTac let you do function 8. Going through every ringer volume setting doesn't cut it (it's relatively slow and annoys both the user and anyone else around). * Don't announce names that have voicetags in my phonebook. It slows scrolling speed. * Fix the battery charge indicator. The phone reports different battery levels depending on whether it is unplugged or charging. Given that several of my T720 toting friends experience the same problem, I can only guess that the indicator when charging pertains to % of charge but the different use of the same icon is confusing and illogical. * If I am on extended network, the roam indicator triangle on the outside LCD should blink just like the roam indicator on the main LCD. Currently, the solid indicator outside and blinking indicator inside contradict one another and require the user to open the phone to determine whether he can make a call (ie. the user is driving down the interstate and doesn't want to pay roaming charges). * For that matter, this whole Home v. Extended Network is a meaningless distinction to the user. The user doesn't care if he is on a friendly roaming network. The user only cares whether certain features are available at a given price point: i.e. can I use my mobile to mobile and free n&w minutes? I have visited 5 different Verizon stores throughout the South and none of your personnel can even agree as to what services are available at what price point (i.e. not anytime minutes) on the Extended Network. * Fix the sensitivity of the phone with regard to the network used. I would rather have a lower (but stable) signal on a native network than a constant switch between networks. To give one example, in Jacksonville, FL on the riverbank (i.e. open air), within the space of five feet, I watched the phone switch from home to Extended Network and then, while I wasn't moving the phone, quickly oscillate back and forth between Extended Network and Roaming every few seconds. I have seen similar effects (particularly inside of Target stores) where the phone will switch back and forth between a mediocre digital and a strong analog signal--again, I prefer digital to analog, but why is the phone even switching in the first place? I am not talking about quarter mile distances, I am talking about differences of under 10 feet. This network switching ties into both call quality and my billing concerns above. * Why do I need to manually do a Roam Update (*228)? This phone has a clock and a GPS built in: between the two, it should be able to automatically initiate a Roam Update whenever a certain amount of time or geography has passed. And several Verizon-specific, phone-independent points: * Give us auto-entry of my PIN code in my voicemail. I never lose my phone, so security isn't an issue, but I hate to take my eyes off the road while checking my voicemail. My current system of "bypassing" by using an extended phone number with pauses is only a half-solution and works inconsistently depending on how I access my voicemail--it also makes it difficult to change the vm password. * Use a consistent voice-mail system, which allows interruption of received message with commands: for example, I am based in VA. When I brought my phone into a Verizon store in FL, they didn't think I had a Verizon vm system (theirs sounds and works differently--i.e. you can delete messages using 7 while listening to them). Because their vm works different, it took over 15 minutes for them to program my phone to "bypass" the vm pincode. Meanwhile, I am inconvenienced whenever a long-winded caller drones on because there is nothing I can do until I have listened to the entire message. * If I am about to make a call for which Roaming Charges will apply, give me an audible intercept that asks if I wish to proceed (a la Sprint). * Why does *646 tell me that I have used x off peak minutes but 0 n&w minutes? Your system doesn't report usage correctly. Tell me how much I have used given my billing plan and don't use terms that aren't part of my billing plan.
Press the DownVolume key followed by 0 to go to vibrate, or any number to go to that volume level. Some of the other points are really good. I would also like to add: * allow an option to keep the backlight on when plugged into a charger, and an option for a custom time. 20 seconds is just not long enough. It takes 30 seconds just to make a connection sometimes. There should also be a single 'safe' key that I could use to turn the backlight on after it times out, such that it would not also preform another unintened function. There are often safe keys you can press, but that changes depending on what function is active. -Chuck-
This is certainly a very in depth list of suggested changes, but let me add that I want the phone to do what it was supposed to do in the first place; which is transfer ringtone midis and gifs back and from from a pc.
A nice shortcut that I didn't know about... but it still makes a noise (rings) which is bad if you are already in a place where you are supposed to be quiet and only just realized that you left your ringer on... (i.e. you are still going to distract others and draw attention to yourself).
Very true. You can mute it somewhat by placing your thumb over the speaker on the front of the phone. The speaker is the circle with the Motorola Emblem on it. Not a good solution, but it helps in a public place. -Chuck-
Minutes are reported differently depending on your market. Some markets pool N&W minutes into off-peak. What's the difference, you know what they mean.
Use Kyocera's phone book search. The way it works (for those unaware) is thusly: From the main screen (not the phonebook, just the main screen), say you want to find Charity in your list of 100 names and numbers. Just enter: 2(C), 4(H), 2(A), 7(R), 4(I), 8(T), 9(Y) Usually, by the time you've typed 2427, you'll have CHAR, which would narrow it down. It's like T9 (or iTAP) for your phonebook. I never had to memorize speed dial numbers or use voice dialing with my old Kyocera. I also agree with an easy way to silence the ringer.
Pertaining to your voice mail password idea, there's an existing solution that will automatically type in your password. Go to the Message center, highlight the voicemail line and press menu, go down to voice mail setup. It should have *86 listed. After the *86, you can add 2 or 3 pauses (do this by pressing the menu key and selecting 'insert pause'). After the pauses type # and then your password. Here's what mine looks like: *86ppp#12345 <--- fake password just to show an example I'm guessing you can also change the *86 to your mobile phone number but I haven't tried this yet. Now when you call your voice mailbox everything will automatically be typed in without distracting you from driving.
Not true on mine T720c verizon 19c, if I am on loud level seven, I press the up volume and 0 and it goes to vibrate without a sound. If I press down volume and 0 I get a level 6 sound then silent. FYI
OH MY GOSH! Just press the up volume key then press 0. That will bring it to vibrate and if you want to go to silent just press the down volume key. Sheesh, it's not that hard to figure out. I do agree with the rest of your list though.
* Names should be listed only once in the phone book with a submenu listing alternative numbers. The sort list by Primary is disabled by default and only goes half-way--it limits the list to only the primary number but doesn't display the alternative numbers if you select the submenu. You still have to scroll through individual listings, which adds steps, wastes display screen space, is inconsistent with the parent menu, and may be a waste of time if there are no alternate numbers stored. if you view the entry, while you have it selected on a certain one(mobile/home/etc) it will show you the # for that particular one if you need to know if there are multiple numbers, hit left/right on the entry... if it doesn't change, it doesn't have secondary numbers.. i dont see the problem with this... it works fine. most of the other points are accurate tho..
Another feature I wish the T720 had with regard to voice recognition: optional user confirmation... On Sprint's server based voice mail, it repeats back, "Calling Abraham Lincoln, correct?" And you have to say "correct" before it calls. The T20 voice recognition works well after I have had several cups of coffee (and my voice has risen an octave or 2 provided I am in a quiet environment. But early in the morning when my voice is gravelly or in the car, voice recognition is so so--defaulting to the wrong phone book entry. Instead of a manual effort to cancel the call, I want to have the option to have the phone confirm that it is calling the correct entry before it initiates the call.
You could set a home key to Style, all you'd have to press is that then... I have a home key set for shortcuts so there is an extra two button presses. What makes us so great is the fact that we can adapt
Sometimes I have that problem too, I just press the volume keys or the voice key while I'm in a call. How did I miss this volume key + number shortcut? I guess I'll have to read the manual again.
You all have some good suggestions. My favorites are 1) no voicemail interupt, 2) announcing voicenames, and 3) the *646 miscalculations. I also have a few to add: *Although there have been suggestions for shortcuts for changing to/from Vibrate mode, there are no shortcuts to switch to Vibrate/Ring mode. This is my all-time favorite mode. *There is no way of disabling the startup/shutdown tones without putting the phone into silent mode. Unfortunately, due to the poor battery life and lack of signal reception in my office I am forced to turn the phone on/off several times to squeeze on day out of my battery. And, as stated in #1 there is no shortcut for the Vibrate/Ring mode.
I have done this and it works great. I only needed one pause to get it done. As far as out of the area VM goes, set up a speed dial with the pauses in your number that you can use when *86 does not work. You can even use the voice dial commands to send it so you don't need to look at anything to dial.
And another thing I want (hardware this time, not software): a desktop recharger with a compartment for a spare battery at a reasonable price (i.e. < $15) Verizon only sells a gaudy device that includes a clock on the front and a dataport for $49. What I want is something simple like this, which reportedly retails for $43 but just so happens to sell for < $9 BUT it is incompatible with Verizon phones for reasons that escape me (i.e. is the pinout really different for either phone or battery for a CDMA v. GSM phone)?
Something I would really like to see, is being able to change the volume on the outside. This is similar to the i90 (I don't know about other Nextel phones) Hopefully Motorola will be able to do this. As far as VZW (which I have) they should stop that stupid Get It Now thing. I'm gonna go make a new thread and rant in it.
I wish it'd stop making so many noises. I can't take it out of the holster and open it without an orchestration of creaking sounds. It makes me feel like the phone is about to fall apart.. and it's just generally annoying. My LG-TM510 sure was a quiet little soldier compared to this thing.
My t720 sure is a soldier! I can't tell you how many times I've dropped it, and the thing still works as good as new. Just the other night I dropped it while I was getting out of my car and the damn phone slid right under the middle of my car into a little puddle. I had to use a long stick to fish it out and I wound up scratching the hell out of the chrome plastic piece on the outside of the phone. I need a replacement chrome piece now! Actually.. I need a new everything since its all dented up from me dropping it! Still works like new though..
Replacing *86 with your cell number works. I had to do this since I am in extended area while at home. Phone actually switches to Sprint and they don't recognize *86. That's also a lot of fun when you dial 611...
if you are in the phone boook. hit the menu key then choose setup from the list. it gives you the option to list only primary numbers or all numbers. when using the primary number format, just scroll to the entry you want then hit the left or right arrrow to see other numbers (or email add) for that particular entry i think the battery indicator flashes when the phone is plugged in. it doesnt show the %complete
Are there work arounds for some of the issues I describe? Sure, but my point is that relatively little programming would benefit the user greatly. And attention to detail with regard to voice calls that makes the phone faster and easier for me to use is FAR more important than any web browsing, alternative ring tone, etc. In the quest for value added services and glitzy phones, we are losing track of true utility. The first thing I did when I bought the phone was hide/deprioritze the Get It Now and Browser functions. Only two places up from the bottom are Datebook and Media Center. For me, the killer features in this phone v. my old Startac are a.) voice recognition, b.) greater screen resolution and better UI; c.) greater audio feedback, d.) smaller unit size; and e.) a $50 price tag to replace a dying 4 year old Sprint phone. It has been pointed out that in the case of the phone book, one can use left and right arrows and if nothing comes up, then no other entries exist--this isn't very intuitive. The screen is relatively high resolution with lots of whitespace below the primary phone number--use it and eliminate an unnecessary step (if there are no other numbers) or guide the user to the next number.
give me my enter button....on the v60 you could change ringers, see who called, and read your text messages with the door closed...I loved that cause I get a lot of messages.....when you hit the buttons on the 720 it seems to want to do those things, but there is no enter button, why not make the voice notes button, which dosent do anything with the door closed into the enter button....I want my damn v60 back...anyone want to trade?
Correct.. there is no DIRECT shortcut to the Vibe/Ring function, but you can create a shortcut to the "Ring Style" menu, where you can choose Vibe&Ring... simply press the menu button, go to Ring Styles and select it, then press and hold the menu button down for about 3 seconds.. it will ask you if you want to make a shortcut.. press yes, then assign a numbered key on your keypad for the shortcut.. then, when you want to access this menu, just press the menu button and the number...