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Damaged Email

Discussion in 'GENERAL Wireless Discussion' started by Mariah, Apr 28, 2010.

  1. Mariah

    Mariah New Member

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    I have a Sony E K550i And theres one email-post that says "damaged". It wont let me delete it, or the other old emails, and when i try to send & recieve emails, it does connect, but wont recieve new emails. What can i do to empty email inbox?

    It happened yesterday while i was checking for new emails, and i got a message saying that phones memory was full. I deleted lots of photos and videos, so thats not a problem anymore. But after that, it said that one email-post was damaged. Why did this happen, and what can i do? Im depended on recieveing emails via my phone.
    :confused:
     
  2. hme83

    hme83 Bronze Senior Member
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    If the K550i has flight mode, I would try putting it in flight mode and then you may have to restart the phone to terminate the connection with the cellular network. See if you can delete the offending message and then restart the phone with an active cellular network connection.

    Hopefully that will resolve it - I haven't seen anyone indicate they were having the issue with an e-mail, but it sounds similar to an issue I've seen some SE users have with text messages and/or MMS.
     
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  3. Mariah

    Mariah New Member

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    Thank you, i tried that but it didnt work. But i went into the Email settings on my Mac, im using the same email account there, And then deleted the email server copies...and then restarted my phone. Voila! All the phones email inbox mails were deleted! :D

    I guess that if i didnt have my laptop with the same email account, i would have to have called my network provider, and ask them to delete all my emails on the server.

    I still dont understand how that error can happen though...
     
  4. hme83

    hme83 Bronze Senior Member
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    I'm glad to hear you resolved it! :)
     
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  5. Mariah

    Mariah New Member

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    Thank you :) I might have misunderstood what you meant, and didnt do it right though lol But yeah thank god its solved now :cool:
     
  6. hme83

    hme83 Bronze Senior Member
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    It may just not work for e-mails; to my recollection I've only seen people say it's worked for "hung" SMS or MMS messages. :)

    If you use a web-based e-mail service (i.e. yahoo, etc.) if it happens again and you don't have access to your Mac, I wonder if logging into your e-mail account through the web browser on your K550i and deleting the message that way would work? (rather than trying to access it through the e-mail client, which is how I took it you were trying to delete the message)
     
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  7. Mariah

    Mariah New Member

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    Yeah youre right, i didnt think about that! Im absolutely sure that would work. It would do the same thing that my network provider would do. Thanks for reminding me of that :)
     
  8. hme83

    hme83 Bronze Senior Member
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    You're welcome. Hopefully it was just a fluke and you won't have to solve it again. :)
     
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