Welcome to Our WirelessAdvisor Community!

You are viewing our forums as a GUEST. Please join us so you can post and view all the pictures.
Registration is easy, fast and FREE!

Consumer Cellular opinions

Discussion in 'All Other Wireless Companies' started by unbelievable, May 5, 2011.

  1. unbelievable

    unbelievable New Member

    Joined:
    May 3, 2011
    Messages:
    1
    Likes Received:
    0
    Location:
    Ohio
    HI to all - wanted to share my experience with Consumer Cellular located in Oregon. Recently moved my 93 year old mom in with me and since contract expired on cell phone decided to go with a company who specialized in providing Senior Citizens phones/service. While their customer service agents were very nice they actually made 3 errors on one account - MINE. First they failed to provide me with the correct SIM card to transfer my phone number. I did activate my mom's phone based on their suggestion. When I didn't receive the SIM card I called and found out that MY phone number was attached to some man'sname/address in their computer, different city/state. I was advised they would send me a new Sim card. While waiting for the 2nd SIM card I received an email from indicating they would transfer my phone number and activate within 2 days. I immediately called and verified this would not happen. Within 2 hours I lost service on the old carrier because they transferred my phone number anyway. They never provided me with a working phone. Ultimately I went with Verizon and had to change my phone number! Be cautious when working with a cellular phone company via internet - now they are charging me for the activation and 45 minutes use on the Senior Phone.
     
    #1 unbelievable, May 5, 2011
    Last edited: May 5, 2011

Share This Page

Copyright 1997-2021 Wireless Advisor™, LLC. All rights reserved. All registered and unregistered trademarks are the property of their respective holders.
WirelessAdvisor.com is not associated by ownership or membership with any cellular, PCS or wireless service provider companies and is not meant to be an endorsement of any company or service. Some links on these pages may be paid advertising or paid affiliate programs.

Positive SSL
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice