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Cingular to increase PPU SMS rate in Jan-07

Discussion in 'GENERAL Wireless Discussion' started by Fire14, Dec 8, 2006.

  1. Fire14

    Fire14 Easy,Cheap & Sleazy
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    I don't know how many here have been to HoFo lately, but they are saying Cingular as of 1/21/07 is suppose to be raising the rates for SMS to $.15 cents each way.

    According to them, it only effects people not on an SMS plan, which is basically the same thing Sprint/Nextel recently did.

    There is a debate going on over there & thought some people here would give better ideas & insights on this.
    Do you think they will do like Sprint/Nextel did & offer people to leave without paying an ETF for say a 30 day period?
    Some think to feel this isn't a contract change, even though they are adding 50% more to these rates.

    Also a question was brought up about people still under contract on the Blue side & how it would effect them, especially with the free unlimited incoming SMS?

    My opinion is, that people will be able to leave without paying an ETF for a 30day period, if they don't get onto an SMS plan & this would include Blue customers as well.
    I also wonder will they increase their SMS plan prices or lower the plan bucket, or is this just another way for them to force people into getting these plans to raise their ARPU?
     
  2. dmapr

    dmapr Silver Senior Member
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    Re: Thoughts on new SMS rate increase


    This has been printed on both my last bill (Blue) and my girlfriend's bill (Orange), so it sounds like the increase may affect both Blue & Orange. Although I have to say some of the stuff they print on my bill seems to not apply to Blue at all, so it's hard to tell at this point whether Blue will be affected or not.

    As for thoughts -- I think they just want to force people to get plans, especially now that they've got mostly bundles. They're trying to make it extremely unattractive to not have the plan if you use SMS even a little bit. Considering it costs next to nothing for them to send an SMS between two Cingular customers, that's a nice chunk of money they're poketing.
     
  3. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    Re: Thoughts on new SMS rate increase

    It really doesn't effect me, I don't use text messages that much. Maybe 3 or 4 a month.
     
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  4. Fire14

    Fire14 Easy,Cheap & Sleazy
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    Re: Thoughts on new SMS rate increase

    I agree it does seem like a push to get more money out of people by forcing them to a plan, and if they had something like Verizon with unlimited Cingular to Cingular SMS it wouldn't be as bad, but they don't appear to want to do this & as you said, it cost's them next to nothing to do it between Cingular customers.

    That's true, you don't do many & as long as the spammers keep away, it won't be too much of an issue for people, especially with low usage like you.

    For me if I didn't have a plan, between my daughters & me we do about 800+ a month & that doesn't include the incoming, which is why migrating over would cost me more then I am paying now. I really wish they would do some changes to these SMS/Data plans.
     
  5. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    Re: Thoughts on new SMS rate increase

    The very few times that I was spammed Cingular gave me credit immediately when I reported it.

    -Jay
     
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  6. nKrypteD1

    nKrypteD1 Software Architect
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    Re: Thoughts on new SMS rate increase

    Hmm I want to jump ship, wonder if I cancel my sms contract now what'll happen.
     
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  7. walkguru

    walkguru Wireless Guru
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    Re: Thoughts on new SMS rate increase

    to me this is another case of cingular shooting themselves in the foot.
     
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  8. nKrypteD1

    nKrypteD1 Software Architect
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    Re: Thoughts on new SMS rate increase

    To expand on what I, hastily, posted last night, I'm wondering if this would allow me, and probably thousands others, to jump ship by cancelling existing text messaging service. I was hoping to find a copy of a generic cingular contract online, unfortunately I don't have mine and couldn't find a copy so this question is still definetly up in the air.
     
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  9. Fire14

    Fire14 Easy,Cheap & Sleazy
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    Re: Thoughts on new SMS rate increase

    I think if you did remove the SMS plan & didn't get the notice yet, you may get away with it. Especially if your a Blue customer & can't get it back once you remove it.
    They may be on to things like this, since in case your not aware Stan & Ralph at Cingular do go to all of the forums & read them (with help from their staff) & do read the Cingular forums almost daily.
     
  10. nKrypteD1

    nKrypteD1 Software Architect
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    Re: Thoughts on new SMS rate increase

    I'm an Orange customer and have not received notice yet. Although I still wonder. Oh yes just in case anybody is curious as to the why, if you look in my previous posts in regards to me having had it with cingular, they did it again, billing went over again yay for cingular.
     
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  11. Fire14

    Fire14 Easy,Cheap & Sleazy
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    Re: Thoughts on new SMS rate increase


    From what I have heard, the notice is on your monthly bill. I would read it carefully to see if you can find this possibly hidden notice.

    As for your bill going over again, that stinks. Did they overbill you for the same reason's as last month?
     
  12. Matt

    Matt Twin girls!
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    Re: Thoughts on new SMS rate increase

    T-Mobile let people out without the ETF earlier this year when they raised rates from .05 to .10.
     
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  13. Fire14

    Fire14 Easy,Cheap & Sleazy
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    Re: Thoughts on new SMS rate increase

    I didn't realize that Matt, it will be interesting to see what happens when this becomes a reality.
     
  14. nKrypteD1

    nKrypteD1 Software Architect
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    Re: Thoughts on new SMS rate increase

    Yeah, they credited me for prorations and then billed them to me again, go figure. It's already been straightened out yet again, but I don't want to do an hour on the phone every month just to get the correct bill for my service.
     
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  15. dmapr

    dmapr Silver Senior Member
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    Re: Thoughts on new SMS rate increase

    A similar thing happened with Sprint back in October. PCS Intel says that Sprint let people out without ETF.
     
  16. bobolito

    bobolito Diamond Senior Member
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    Re: Thoughts on new SMS rate increase

    Some Cingular reps are already arguing that this price increase is not a free ticket to get out of your contract, but that is highly debatable. If customers want to continue using PPU messaging but doesn't want to pay more than 10 cents per message they just have no alternative. When you travel outside the US you can change your service provider by buying a prepaid SIM card and avoid Cingular's roaming charges, but with SMS customers have no choice because you can't change your SMS provider. This constitutes an important change which Cingular should let customers out by waiving the ETF.
     
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  17. Fire14

    Fire14 Easy,Cheap & Sleazy
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    Re: Thoughts on new SMS rate increase

    I agree bobolito, I was going to call them when I got this notice to see if they would let me add my wifes line to our Shared SMS plan, since she is the only one that's not on it.

    I think once it gets out like Sprint/Nextels did & into the news, they will be forced against a wall on letting people out without the ETF.
     
  18. dmapr

    dmapr Silver Senior Member
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    Re: Thoughts on new SMS rate increase

    It'll be very interesting to see how this plays out. I bet they'll try their best to sell you a package if you're a customer under contract and call to complain. If the contract is over they're probably free to do what they want.
     
  19. Andy

    Andy Diamond Senior Member
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    Cingular raises PPU Text rates starting 1/21/07

    Cingular Wireless has announced that it will raise Pay-Per-Use Texting rates from 10 cents(incoming/outgoing) to 15 cents (incoming/outgoing).

    This will only affect those without a Text Messaging bundle. If you have a text messaging bundle you will still pay overages of 10 cents per text.

    This change is set to go in effect January 21, 2007. Everyone is supposed to get an insert in their bills stating the change, Pay As You Go Users will receive a text stating the change.

    Personally, I believe this is a change in the original contract people signed up for, so just like with Sprint's rate hike last October, people who want to should be able to cancel without Early Termination Fees.

    This is a way for Cingular to push occasional texters onto text messaging bundles and increase Average Revenue per User.

    ~Andy
     
  20. Andy

    Andy Diamond Senior Member
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    Re: Thoughts on new SMS rate increase

    The change is not supposed to go into effect till January 21st, so I'm sure if you cancel your text messaging now, you could get away with it.

    I hate to see carriers move into the direction of raising text messaging prices, because it really does not cost them anything! Personally, I don't like Cingular's texting packages, and now the increase in PPU is ridiculous. Hopefully this will welcome some new customers to more price-friendly companies such as Sprint and T-Mobile.
     
  21. Fire14

    Fire14 Easy,Cheap & Sleazy
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    Re: Thoughts on new SMS rate increase

    I think it will move people to Sprint & T-Mobile, especially if the word gets out by the media if it's proven that you could get out of your ETF by this increase for non-SMS plan people.

    I really don't like the way things are going cost wise for options like this & agree Cingular needs to do something with there SMS plans, they really do stink.
     
  22. nKrypteD1

    nKrypteD1 Software Architect
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    Re: Thoughts on new SMS rate increase

    Way ahead of you, cancelled all options on my phone as of 3 days ago, wow my bill went down around 50 bones. Side Note: I'm calling tomorrow for my subsidy unlock.
     
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  23. Andy

    Andy Diamond Senior Member
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    Re: Thoughts on new SMS rate increase

    I'm glad we agree on something. ;)
    Verizon's text plans used to be similar-bad to Cingular's until they came out with their Unlimited Verizon-Verizon text plans, plus a certain amount to other carriers. Of course this is a way to make people switch to Verizon, but at least then you can text as much as you want...and SMS between the same carrier really cost next to nothing.

    If trends with the big companies continue like this, I will really consider what I will do at the end of my contract. I guess until the smaller companies like T-Mobile, ALLTEL, and to some extend even Sprint(who isn't small anymore) get big, they will get greedy too.
     
  24. Andy

    Andy Diamond Senior Member
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    Re: Thoughts on new SMS rate increase

    That's what I figured since your post was a few days old when I replied to it today. ;)
    Good for you, let us know what happens. Over at HoFo, some people reported already being able to leave Cingular without an ETF and some suggest not even waiting till the 21st of January.
     
  25. Fire14

    Fire14 Easy,Cheap & Sleazy
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    Re: Thoughts on new SMS rate increase

    I do wish Cingular would follow suit with Verizon on the free SMS between Cingular users, that is an excellent deal & makes good business sense, as well as they followed other things Verizon did, now why not the good things like this?
    I do hope other carriers don't start following suit.

    You may want to wait till you get the official notice in your monthly bill, this way it can look more official that you didn't know before you cancelled your SMS plan.
     
  26. Andy

    Andy Diamond Senior Member
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    Re: Thoughts on new SMS rate increase

    Seriously, though, these days it seems like most big carriers just follow each other's bad suits...bad, meaning bad for the customer. ;)
    There have been plenty of bad moves lately that show how much companies follow each other's moves.
    One of the only good moves is T-Mobile following ALLTEL's MyCircle. To Verizon's credit, for example, they have implemented a few good things, among all the bad changes they've made. They now offer free phone book backup online, $50 out of warranty phone replacement and more. I guess out of all bad, there comes something good as well, even if the bad impacts us more than the good.
     
  27. bobolito

    bobolito Diamond Senior Member
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    Re: Thoughts on new SMS rate increase

    If this move will push some Cingular customers to other carriers, it won't be to Sprint. They are also $0.15/msg for PPU and for overages. It seems that the most price-friendly companies for PPU SMS at the moment are T-mobile and Verizon so customers will probably go with them before going with Sprint.

    Of course, we also have to consider that every carrier's texting packages is better than Cingular's at this point. But that has always been the case for along time before this price increase.
     
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  28. Andy

    Andy Diamond Senior Member
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    Re: Thoughts on new SMS rate increase

    You are absolutely right about Sprint charging $.15 for PPU as well, but the reason I mentioned them is because they have an unlimited texting package for $15. I mentioned both T-Mobile and Sprint because they are the only national carriers with true unlimited SMS. One the other hand though, why would a PPU person want to switch to a company with unlimited SMS, so your comment makes sense.
     
  29. bobolito

    bobolito Diamond Senior Member
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    Re: Thoughts on new SMS rate increase

    That right. I am thinking more along the lines of a customer who's using PPU right now on Cingular. If they are a sporadic texter that can't justify subscribing to a package, it wouldn't make much sense to switch to a different carrier if they have to sign up for one of their texting packages. In the end, they'll be paying more and will barely use any messages.

    If you are a heavy texter, however, then you should've switched to either Sprint or T-Mobile a long time ago and you wouldn't be using PPU on Cingular anyway, which means this price increase will not affect you.

    That's why I got one of my relatives a Sidekick. It's much cheaper than Cingular's highest messaging package. The only problem is the coverage (T-Mobile), but at least text messages don't garble or drop. ;)
     
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  30. Andy

    Andy Diamond Senior Member
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    Re: Thoughts on new SMS rate increase

    I just finished reading the thread about this change on Hofo and it sounds like quite a few people have already cancelled their Cingular accounts. Seems like they had to escalate a few times, but, in the end, got it done. I wonder if Cingular will start becoming more strict with this as time goes on because they are noticing too many cancellations, and are just going to come up with an argument against letting people cancel.
     

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