Welcome to Our WirelessAdvisor Community!

You are viewing our forums as a GUEST. Please join us so you can post and view all the pictures.
Registration is easy, fast and FREE!

Cingular not sure why TX had major outage

Discussion in 'Southern US Wireless Forum' started by Fire14, Aug 2, 2006.

  1. Fire14

    Fire14 Easy,Cheap & Sleazy
    Senior Member

    Joined:
    Sep 27, 2002
    Messages:
    8,446
    Cell Tower Picture Gallery:
    293
    Likes Received:
    2
    Location:
    Union County NJ
    My Phone:
    EnV
    Wireless Provider(s):
    Verizon
    Cingular service restored after outage

    Officials unsure what caused interruption across much of state


    07:27 PM CDT on Wednesday, August 2, 2006

    By TERRY MAXON / The Dallas Morning News

    Cingular Wireless customers in North Texas and elsewhere in the state had their service severely disrupted Wednesday, and Cingular officials said Wednesday evening that they were still trying to find out what set off the widespread problems.

    Cingular spokesman Warner May said that Cingular “began experiencing a problem with the long-distance signaling system between Texas and Washington state” around 2:45 p.m. Wednesday.

    Frank Merriman, another Cingular spokesman, estimated that three out of four Cingular customers were affected by the problems.

    “It affects Texas, but not everyone in Texas,” Mr. Merriman said in early evening.

    Shortly after 7 p.m., Cingular said its system was “fully restored.”

    Mr. Merriman said the Cingular signaling system sends all calls, both long-distance and local, to facilities in Washington where they are processed.

    Something caused the signaling system to malfunction, but the reason remained a mystery, he said.

    “That’s what we do not know,” Mr. Merriman said. “Obviously, we’re investigating it and restoring it, but we don’t know the root cause right now.”

    People trying to use their Cingular phones typically heard a fast-busy signal and saw a message on their screen, “call failed, network busy.”

    Despite the inability to make voice calls, users could still send text messages.

    Mr. Merriman said Cingular users with so-called “third-generation,” or 3G, phones could make emergency calls to 911, but the vast majority of North Texas users without 3G phones could not call 911.

    At present, a small number of Cingular users have 3G phones - the Samsung ZX10, LG CU500 or LG CU320.

    Most have phones operating on the second-generation GSM standard or even older TDMA standard.

    Last August, a number of North Texas subscribers had their service interrupted when Cingular was combining its cellular network with that of AT&T Wireless, which Cingular acquired in 2004.

    Cingular doesn’t disclose numbers of North Texas or Texas subscribers. Nationwide, it had 57.3 million customers as of June 30.
     
  2. Cailiff04

    Cailiff04 Senior Member
    Senior Member

    Joined:
    Jul 11, 2004
    Messages:
    311
    Cell Tower Picture Gallery:
    32
    Likes Received:
    0
    Location:
    Findlay Ohio
    My Phone:
    Samsung Galaxy S5
    Wireless Provider(s):
    AT&T
    CINGULAR......go figure....not raising the bar in texas!! :browani:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. hillbilly44

    hillbilly44 Senior Member
    Senior Member

    Joined:
    Mar 4, 2003
    Messages:
    713
    Likes Received:
    0
    Sounds like they lost the OC3 link between their Texas switches and the HLR (Home Location Register) in Redmond, WA. If the HLR is off line you can't get access to the network sounds like the same problem that Verizon had in MN, IA & SD last week or so back.Oh and Cailiff04 it can happen to any carrier, it happened to T-Mobile awhile back too!:censored:
     

Share This Page

Copyright 1997-2022 Wireless Advisor™, LLC. All rights reserved. All registered and unregistered trademarks are the property of their respective holders.
WirelessAdvisor.com is not associated by ownership or membership with any cellular, PCS or wireless service provider companies and is not meant to be an endorsement of any company or service. Some links on these pages may be paid advertising or paid affiliate programs.

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice