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Cingular and SMS to UK-London

Discussion in 'International Wireless Forum (Including Canada and' started by JR1, Aug 10, 2004.

  1. JR1

    JR1 Junior Member
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    I have a cingular phone with SMS enabled on the account. I have send texts to my friend in London. I get his texts but he never receives my replys. My phone says that it sent the message but it is never received. Any help?
     
    #1 JR1, Aug 10, 2004
  2. EdwardP

    EdwardP Bronze Senior Member
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    Ensure that 01144 (011 - international direct dial code, 44 - U.K.) is in front of your friend's mobile number, before the reply is sent. It's possible that not all of the required digits are there. Some countries also have city codes that would come after (in this instance) the 44.

    This page has a list of the country codes and the hours away from GMT.

    Hope this helps in some way.
     
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    #2 EdwardP, Aug 10, 2004
  3. SQFreak

    SQFreak Moto's Not So Bad Anymore
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    Try +44number as well (01144 may work, +44 is more likely to work).
     
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    #3 SQFreak, Aug 11, 2004
  4. JR1

    JR1 Junior Member
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    I tried both of those without success.
     
    #4 JR1, Aug 11, 2004
  5. ShoresGuy

    ShoresGuy Euer WA Experte in Europa
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    Ask your friend what provider he is using in the UK. It's possible that Cingular doesn't support SMS to the UK provider. When I lived in the UK from 2002 until May this year, I had Vodafone UK and my brother uses Cingular. We were able to SMS without any problems. If the provider is not the issue, I would suggest looking at another SMSC (SMS Service Center Number). Cingular uses more than one. I'll ask my brother which number he has and then post it here.

    Look here:

    http://www.cingular.com/media/text_messaging_international

    If your friend is on Orange UK or on Virgin Mobile UK, ask him to try and roam on O2 UK or T-Mobile UK as these are the supported providers according to the above Cingular site.

    Good Luck
     
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    #5 ShoresGuy, Aug 11, 2004
  6. SQFreak

    SQFreak Moto's Not So Bad Anymore
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    Virgin Mobile is an MVNO on T-Mobile in the UK.
     
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    #6 SQFreak, Aug 11, 2004
  7. JR1

    JR1 Junior Member
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    He uses Tmobile....it should work according to the cingular website but he doesn't get it.
     
    #7 JR1, Aug 11, 2004
  8. ShoresGuy

    ShoresGuy Euer WA Experte in Europa
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    Is he able to roam on O2? He should also try Orange or Vodafone to see if he can get on their networks.
     
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    #8 ShoresGuy, Aug 12, 2004
  9. warriorfootball9

    warriorfootball9 Junior Member
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    I think that it might be access number to Cingular.
     
    #9 warriorfootball9, Aug 12, 2004
  10. ShoresGuy

    ShoresGuy Euer WA Experte in Europa
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    What do you mean by access number, warrior?
     
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    #10 ShoresGuy, Aug 13, 2004
  11. warriorfootball9

    warriorfootball9 Junior Member
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    I mean SMSC (SMS Service Center Number).
     
    #11 warriorfootball9, Aug 13, 2004
  12. JR1

    JR1 Junior Member
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    Well I tried calling Cingular tech support. The say my account is set up correctly and they do support texting to the UK with 02 and Tmobile. My friend has Tmobile.

    They stated it might possibly be due to the fact that they are updating the towers they acquired from AT&T.

    I find this not very helpful. I was told to keep trying and that my problem would be logged and sent on top the next tier tech support as this level could not solve my problem.

    Any suggestions?
     
    #12 JR1, Aug 16, 2004
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