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Discussion in 'Sprint Forum' started by SmArTeStChIlD421, Dec 9, 2007.
I received a billing insert from Sprint and seeing as I don't have a scanner I'll just type it:
Well looks like a good thing
Yes, it is a good thing, but I wonder why Sprint would remove the older fees and add two new fees? Even though the new charges are less, I would think that the act of charging new fees, which these clearly are, would mean that people can get out of their contracts without penalty. I must be wrong though...right?
well i'm sure that there is a clause in the terms and conditions that says that Sprint can change the non-tax charges at any time without incurring changes in the T&Cs but there are other things that are changing so I would think that yes people could get out of contracts
I thought it was the other way around...if taxes imposed by governments change, you can't get out of a ocntract because Sprint doesn't impose the taxes. But if Sprint imposes new fees to cover their costs, that is when you can claim they have acted "injuriously." I just wonder if it would be too hard to prove that the new fees harm you when they are lower than the old fees. I guess the only argument might be that they are removing fees and they didn't have to make any new ones, but they did, so that is harmful to the subscriber.
I don't know...I suspect if this change allowed people to leave without penalty, it'd be all over various message boards and websites by now.
well even if this is the case keep in mind from the rest of the insert that it isnt only taxes that are changing........there are other sections changing as well
I would have thought that the contracts would be iron-clad in the wake of the fee-free cancellations they have had over the last few months.
I dont know why anyone would conplain though it seems to be saving people money
yeah but there are some people who want to leave for other reasons and know that even if the terms dont affect them or they dont care they can use it to get out
Over at SprintUsers there are posts claiming that Sprint employees have been instructed to waive the ETFs of people that object to the new fees beginning Jan 1.
Well the old statement give someone an inch and they take a mile.
exactly..........so maybe people want to get Sprint more money and they wanna spend more..........maybe they object......lol
LOL... I would not decline any dollars a carrier would throw my way. $1.55 is on the high side for the FCPR (or whatever the charge)... and to think some nextel markets were charging as much as $2.83
I am sure there will be someone who is desperate to exit Sprint without any ETF, so he/she is diligently looking for a loophole.
Actually it is considered a material change, ETFs would be waived as long as you do it within 60 days of recieving the notice via mail. Got confirmation of it a couple weeks ago.
interesting but does anyone know the changes that Sprint is making to the other areas of the T&Cs?
If this is true, I might take advantage of this on my second line that I don't use much any more.
Does it really constitute a material change to the terms and conditions if people are actually paying less, though? I guess since they changed the names of the fees, maybe it does.
I think that is the key...and they are stopping the old fees on Dec 31, 2007, the new ones take effect Jan 1, 2008. So technically they are adding all new fees.
Kinda a stupid move on Sprint's part. I got a confirmation email from eCare this morning that says I may cancel all 4 lines without penalty. I might just do it, I am fed up with the billing errors...just have to decide if spending 30-90 minutes each month (as has been the pattern since July) fixing billing mistakes is worth the tradeoff of spending more money each month.
Thanks for the conformation Matt.
I have changed providers more times then not just on bad or constant billing mistakes. If you can get better coverage too, I say go for it.
Too bad Verizon doesn't take away old fees and add new fees. I am very happy with Sprint and their excellent coverage where I travel to/from, but Verizon is starting to get worse at my house and often times it is unuseable.
yeah well the new 700MhZ auctions combined with these open network proclamations should really generate some competition to have the better network
So you're having billing problems and you don't get great service at your home, right?
Unless I were saving a hundred dollars per month compared to another service provider, I would probably switch to a carrier that gives you good service and (hopefully) better Billing/Customer Service. Go to ALLTEL.
I agree, Quint. Nobody will cancel a line of service because the fees were decreased.
This opt out free of ETF will just be used by people looking to leave Sprint for other reasons.
Yeah, I got a confirmation email from Executive Services that I can leave without penalty. So I will weigh my options over the next 2 weeks or so. If I do switch, Alltel or T-Mobile are the most likely places I will end up.
That's good that they will let you out of contract w/out a penalty. It's always nice to have options.
i might leave too...........and then come back to get the $250 savings on a phone.........lol
Honestly I can see you as a Tmobile guy. Besides the billing errors isnt sprint pretty much unusable at your home?
I wouldn't go so far as to say unusable, but I miss about 50% of my incoming calls (straight to voicemail) and I would say about 20% of the calls that do work drop.
well then you should def switch to T-Mobile if it's in your area........i wouldn't put up with missed and dropped calls cuz i just have no patience :biggrin:
Oh wow 50% how have you lasted this long honestly that would suck