Tell them the truth, albeit sadly, how you wanted the 5S, but none were available when you purchased. Offer them $140 if they just give you a reburb 5S, and the time they'll save replacing your screen. JK. but I wouldn't be ashamed to give it a try at least. Good luck Joseph. I feel your pain on this one. Its my greatest fear handing my phone everyday. In any case...Backup the phone before you go!!!