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can't roam in US with NZ vodafone pre-pay

Discussion in 'Western US Wireless Forum' started by mimmik, Jan 1, 2007.

  1. mimmik

    mimmik New Member

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    hi,

    i can't seem to connect to t-mobile (or cingular for that matter) with my new zealand vodafone pre-pay SIM card. i arrived in los angeles on XMAS and am now in colorado, and haven't been able to connect in any city i've been in - the phone shows cingular and t-mobile networks are available, but it just keeps trying to connect or says limited service, and i can't receive or send texts or calls. i set up roaming with vodafone before i left NZ, and they said it should just connect automatically when i arrive in the US. i do have a t-mobile SIM for local stuff when i'm here, but just wanted to be able to receive NZ texts while i'm here.

    in case it matters, it's a siemens C65 and it's unlocked.

    going into local stores and talking to call centers here in the US hasn't helped (they all say it's a vodafone NZ problem), and vodafone NZ hasn't emailed a reply to my email from last week...

    any ideas? i'm sad that i've probably lost some texts in the meantime cause don't they 'die' after a few days if they haven't been delivered? and i'm a newbie so please be gentle :)

    and i'm also posting this in a couple other branches cause i'm not
    sure which is the best one - sorry if you're seeing this again!

    thanks for any help!!
     
    #1 mimmik, Jan 1, 2007
  2. storkus

    storkus Junior Member
    Junior Member

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    Location:
    Reno, Nevada
    My Phone:
    Motorola V3xx RAZR
    Wireless Provider(s):
    Cingular--Locked in another 2 yrs :(
    Wow, you actually managed to post a question NO ONE can answer! I'm impressed!

    Seriously, though, I think everyone really is stumped--I know I have absolutely no
    clue why this is happening to you. Sorry. :(

    Mike
     
    #2 storkus, Jan 4, 2007
  3. hillbilly44

    hillbilly44 Senior Member
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    mimmik; I'm not familiar with the Siemens phone you have but my first question what bands does it have available. If it's 900/1800 then there's your problem. If it has 850/1900 then try going into the settings and do a manual netwrok selection. That could help things. Also you could put your Vodaphone SIM back in and select call forwarding and forward all calls (including SMS) to your T-Mobile number. Hope this will help.:D
     
    #3 hillbilly44, Jan 4, 2007
  4. dmapr

    dmapr Silver Senior Member
    Senior Member

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    Location:
    Bay Area, CA
    My Phone:
    Pixel XL
    Wireless Provider(s):
    Verizon Wireless; MTS
    It's 900/1800/1900, so it should work. I believe the phone would have to register on the network before call forwarding can be enabled. It sounds as if the roaming was not enabled properly or there is some sort of outage (I have seen it once with my Riiing SIM when for several days it wouldn't register on any network, then it magically fixed itself).
     
    #4 dmapr, Jan 4, 2007
  5. hillbilly44

    hillbilly44 Senior Member
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    Actually in alot of areas without 850 it won't work if Cingular is the only roaming partner.:(
     
    #5 hillbilly44, Jan 4, 2007
  6. mimmik

    mimmik New Member

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    hey, i often have a talent for unanswerable q's in life, but thanks for all the ideas anyway :)

    altho i think the c65's been discontinued, it's def a tri-band:
    http://www.imobile.com.au/PhoneReviews/default.asp?ID=reviewssep0401
    and just remembering that i have a british virgin (the company!) SIM card that has roamed in at least 7 countries besides the UK in the past 18 months, so it's looking like vodaphone is the culprit - guess i'll have to go ahead and bite the bullet and call them in NZ, aarrrgghh!!!
     
    #6 mimmik, Jan 5, 2007
  7. dmapr

    dmapr Silver Senior Member
    Senior Member

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    Location:
    Bay Area, CA
    My Phone:
    Pixel XL
    Wireless Provider(s):
    Verizon Wireless; MTS
    This is when Skype would come in handy ;)
     
    #7 dmapr, Jan 5, 2007
  8. dmapr

    dmapr Silver Senior Member
    Senior Member

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    Location:
    Bay Area, CA
    My Phone:
    Pixel XL
    Wireless Provider(s):
    Verizon Wireless; MTS
    True, but the OP's issue wasn't that the phone can't see the network -- it's that it can't register on it.
     
    #8 dmapr, Jan 5, 2007
  9. AnthroMatt

    AnthroMatt Big Meanie
    Super Moderator Junior Member Senior Member

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    Location:
    San Diego, CA
    My Phone:
    Apple iPhone 13 Pro
    Wireless Provider(s):
    Verizon, AT&T Prepaid
    I was going to ask you if you knew whether or not Vodaphone NZ permitted internationally roaming on their prepaid accounts....
     
    #9 AnthroMatt, Jan 5, 2007
  10. dmapr

    dmapr Silver Senior Member
    Senior Member

    Joined:
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    Location:
    Bay Area, CA
    My Phone:
    Pixel XL
    Wireless Provider(s):
    Verizon Wireless; MTS
    Look what I dug up: Vodafone NZ Prepaid Roaming. Looks like a credit card setup is required for countries other than Australia, Fiji, UK & Spain.
     
    #10 dmapr, Jan 5, 2007
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