Bad signal in West Henrietta, NY (Verizon service)

Wirelessly posted (MOT-8720_/00.62 UP.Browser/6.2.3.4.c.1.104 (GUI) MMP/2.0)

What was your old phone? Have you tried a Nokia or a Motorola?

 

Why when you were moving did you think low signal was a one time thing? When I moved, cell service was something I checked, you should have done the same. Sorry your phone doesn't work so hot, but that is life, spend the big bucks and get a repeater. Or go to radio shack and try a passive antenna.

 

Cingular Wireless Continues to Expand Upstate New York Network
Plans to Invest More Than $100 Million in 2005


BUFFALO, N.Y., Aug. 29 /PRNewswire/ -- The nation's largest wireless voice and data network is getting larger in upstate New York. Cingular Wireless plans to invest more than $100 million this year in its upstate New York network integrating the Cingular and AT&T Wireless networks; increasing coverage; building new sites; and offering enhanced new features. This local network investment is part of Cingular's estimated $6.2 billion national capital expenditure program this year.

"Better coverage is what wireless customers want, and better coverage is exactly what Cingular is delivering," said Robert P. Holliday, vice president and general manager of Cingular Wireless, New York State. "In 2005, we are continuing to make a huge investment in technology specifically targeted for the upstate New York region. We're delivering a network that is growing bigger and more powerful every day."

Cingular has already added more than 40 new cell sites in upstate New York in 2005.

In greater Buffalo, for example, new cell sites improve service in the North Collins, Lancaster, and West Seneca parts of Erie County. To the north, new sites enhance coverage in Pendleton, South Lockport, and in Tonawanda.

In the Rochester region, new cell sites improve regional coverage in Pittsford, Geneseo, Webster, Nunda, Naples, western Wayne county, and Mendon.

In central New York, new sites enhance service in Syracuse, Utica, Rome, Watertown, Ithaca, Deruyter, Harrisville, Volney, Tully, Brasher Falls, and Saint Lawrence City. Additional new sites improve coverage in Sennett, Ava, King Ferry, Venice, Oswegatchie, Rodman, Salisbury, Norfolk, Croghan, Moravia, Alexandria and Burdett.

In greater Albany, including the Hudson Valley region, new cell sites improve the customer experience in Glenmont, Johnstown, Amsterdam, Fonda, Niskayuna, Warrensberg and Kingsbury.

 

Rural area's can have better signal that suburbs because sometimes, rich suburbans don't want Cell towers near them for some strange reason.

If you can, return the LG and get a Motorola e815. I got mine yesterday and so far I am getting USABLE service in places my Vox 9900, my friends vx6100, and my friends vx6000 Can't.

 

It's up to you.
It's just that Cingular is showing the area as Fully Covered.

 

Check out this link this might explain your problem, Verizon does not look to promising in your area, I hope it helps.
Joe
http://www.cellreception.com/towers/towers.php?city=henrietta&state_abr=ny&page=1

 

In a case to case basis
you may be Closer to one Carriers Cell Site than the one you have
giving you a stronger signal.

 

In a case to case basis
you may be Closer to one Carriers Cell Site than the one you have
now, giving you a stronger signal.

 

This Map is a good source but it's
really Not Complete.
I know for a fact where all cell sites are in my area
but it's not on that map.
Like the cable TV Tower is there
but they're not telling you that NEXTEL
is on it.
Also the Town Municipal Tower
is there but it Does Not Tell You
that T-Mobile is On It.
The Rooftop sites, some are there
and some are Not on that map.

 

The map will still give you a general idea, if anything as time goes on their will be added spectrum so it should get better. But I also learned that you cannot determine what your cell signal will be from the distance of a tower. I have a Cingular tower within 5 miles of me but lately my phone is often times struggling to find a signal in my house, it could be a mix of integration or something in my home is causing these issues which I yet to find.But I had choices so I ended up getting a prepaid phone for back up when service suffers (I refuse to go back to a landline) so that could be option for you as well. Or you either have to ride out the contract or pay the ETF and move on.
And I agree with SaturnsL01 I would never move where my phone does not work, when you sign up with a wireless carrier that phone should work where you are the most, home,work,and where you hang out,what good is it going to do you if you cannot use your phone when you are home it seems like a waste of money.Good luck I hope things work out for you
Joe

 

Jones, your pro-Cingular posts with those network upgrade stories are starting to bug me. How can you say that Cingular shows the area as fully covered just because they say they added a few sites in a broad georgraphic area? Sad that all you can add to this forum is pro-Cingular network upgrade posts that I can find from any carrier.

 

Andy we know you sell VZW
so you're pro VZW.
You don't like these Post
since you're their Sales Rep
but we have to talk Facts.

 

I too am really getting sick of seeing his same Cingular cut and paste posts.

 

There's nothing wrong with being a Sales Rep.

 

Actually I'm not going to start arguing with you, but I'm not in the wireless business whatsoever. If you want to talk facts I'll bring up facts too with cut and paste jobs.

 

Glad i can Help and Make you guys Happy.

 

To boost signal use repeater system,apply outdoor ant;&indoor ant;.
there will be ok.......

 

It could be they are 1900 Mhz towers vs 850 which if that's the case the signal won't travel as far on 1900 vs 850 and add in any tress, buildings and such and the reception will be even less.

A rule of thumb is 850 travels 5 miles depending on terrain etc... and 1900 travels 1 mile, again these are just rough estimates and alot of factors can play into it, as well as network problems, hopefully Verizon will find a problem with the tower & you will have the coverage you need soon, but if not then they could be using the higher band on the towers & until they add more towers it won't improve alot.

 

Simply amazing, an area I actually am familiar with. Used to live near there, albeit before cellphones. Never used a cdma phone so can't speak for what is or what should be, etc. But, how close to R.I.T. campus are ya? If your served by a Verizon site that also serves R.I.T., I bet the coverage is shrinking due to the increased demand from the college? (nature of the beast with CDMA).

Just a thought.

 

sorry but :metoo:

 

Because your parents live south down by nunda or whatever as you said above. There would be no capacity issues down there. your issue could be that you moved closer to where all the other users are, e.g . closer to west henrietta rd, jefferson, RIT, etc. don't take much to be served by a busy site in one neighborhood to a not so busy site in the next neighborhood over. Just a hypothesis, let the Verizon people tell you what they find. If they give ya the run around, then that's probably your issue, whether they'll admit it or not. As college traffic issues would be no "quick fix'. That's probably not high up on their list of Top 10 things to tell a subscriber.

Having lived in Ra-Cha-Cha myself for 10 years or so, I know it doesn't take much, driving distance wise to get from busy areas to cows & pasture in just about any direction. So it would seem to me a common scenario around there.

p.s. - Just curious, did your problem start around mid to end of august, when school kids tend to arrive from out of town? That would be another 'hint' if so.