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AT&T Questions

Discussion in 'AT&T Wireless Forum' started by Gamer03, Apr 26, 2008.

  1. Gamer03

    Gamer03 Technology Aficionado
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    My family's contract is up in August for Verizon. To make a long story short, we are not happy with the degrading coverage and are currently considering our options. We are looking at switching either to AT&T or Sprint. I have some questions about AT&T:

    1. Do they have options available for multiple voicemail greetings?

    2. I see that call forwarding is included and uses your bucket minutes. How does it work if you are forwarding your AT&T number to another AT&T number? Would m2m be applied and thus would the call be unlimited?

    3. How does roaming work on AT&T? Do they have a 50% cap? Can I data roam on both regular (flip) and PDA phones? Is data roaming included? Is there a data roaming cap?

    4. How does the unlimited family messaging work? On AT&T's site, it says that text, picture, video and IM are included? If I send or receive a picture to someone on Verizon or AT&T, does AT&T charge for the data required both to send/receive messages? Or is the data included?

    5. How much does unlimited PDA data (Tilt, Treo 750, etc.) cost? Is there a data cap? What about data roaming with these devices? Is there a data roaming cap (see question 3)?

    6. Can you use both 3G and voice at the same time (I read this in the 3G Nooby thread)?

    7. In general, what are the best flip phones currently available (musts are battery life, reception, speakerphone, and durability)? What about PDA phones (same attributes)?

    8. Can you buy phones during the third week of July and receive phone numbers and then port our four numbers from Verizon after our contract is up around August 1st? Would AT&T charge 4 ETFs since we are switching the AT&T numbers to our Verizon numbers? How does this process work? Can you port numbers in from Verizon to non AT&T markets (i.e. my uncle lives in Dobson territory)?


    Sorry for all of the questions. The last time I used AT&T (Cingular at the time) was back when they were just switching to GSM from TDMA. Thanks in advance.
     
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  2. Eric47

    Eric47 Bronze Senior Member
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    ok i dont know all of these but ill try.

    1. you can have one for away from the phone, and one for on the phone. im not sure if you can have more from there. but its easy to change.

    2. im not sure about the forwarding, you would have to try it and see, but i have a feeling you would get the m2m

    3. more than 60% roaming (talking) is grounds for termination, but its over months and months of it. data roaming is possible but its not desirable to be honest. the main roaming partner with att is Alltel GSM and its slower than EDGE.

    4. the unlimited family text is unlimited text/vid/pics/and im to anyone on any network at anytime. there is no hidden charges.

    5. unlimited PDA/Blackberry data is 30$ a month for unlimited.unlimited data on a flip or slider is $15 for unlimited. there is no cap. as i said, data roaming is possible but its not good. espically in comparison to EDGE or 3G, there is no comparison.

    6. yes you can use voice and data simultaneously when on 3G. it is the only technology capable of this currently.

    7. flip phones i like the CU515 and the v9. both are really nice, 3G, speaker, etc. depends how much you wanto spend also. for sliders, the LG Shine and the Moto Z9 and samsung 737 are very nice also. about flips again, the new samsung SLM and Sony z750a both look nice and have good cameras and features. all the phones i mentioned can do speaker, music, bluetooth, etc etc

    for PDA's i am a blackberry nut so that is my number one recommendation. espically the 8820 bc of its wifi and gps, the only downfall to the 8820 is no camera. if camera is a must, then look at the Curve or the new pearl as they both have 2.0 cameras.

    the treo 750 and Tilt are both really nice also, espically is you like touchscreens. and dont forget about the iPhone..

    8. yes you can port in your numbers at any time. so if you wanto have 2 sets of phones for awhile just to test it out you certainly can. the fact that its a dobson area doesnt matter anymore afaik. they have integrated almost all of dobson and att from what ive read online.
     
  3. dmapr

    dmapr Silver Senior Member
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    3. Roaming
    Voice.
    Off-net Usage: If your minutes of use (including unlimited services) on other carrier networks ("off-net usage") during any two consecutive months exceeds your off-net usage allowance, AT&T may at its option terminate your service, deny your continued use of other carriers' coverage, or change your plan to one imposing usage charges for off-net usage. Your off-net usage allowance is equal to the lesser of 750 minutes or 40% of the Anytime Minutes included with your plan. AT&T will provide notice that it intends to take any of the above actions, and you may terminate the agreement.

    Data & Messaging
    Off-net usage: Except as expressly modified here, the terms set out in your rate plan and the terms of service control. If your usage of the services (including unlimited data and messaging plans) on other carrier's networks ("offnet usage") during any two consecutive months exceeds your offnet usage allowance, AT&T may at its option terminate your wireless service or access to data services, deny your continued use of other carriers' coverage, or change your plan to one imposing usage charges for offnet usage. Your offnet usage allowance is equal to the lesser of 6 megabytes or 20% of the kilobytes included with your plan, and for messaging plans the lesser of 3000 messages or 50% of the messages included with your plan.


    8. If you purchase your phones from a third party such as Amazon, this type of porting is prohibited by their T&C and some additional charges may apply. Unless you're buying from AT&T directly, read the fine print very carefully.
     
  4. Eric47

    Eric47 Bronze Senior Member
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    considering hes in an area that there isnt even roaming, its nothing to worry about it.

    im in an area where we have roaming, and it doesnt even ever come into use, when it does, it is very crappy and doesnt last long before it goes back to att or no service if in a real bad spot.
     
  5. Eric47

    Eric47 Bronze Senior Member
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    yea your gonna wanna port the numbers through an ATT retail store IMO. that way you know it is done correctly and they will give you a new sim card as well.
     
  6. dmapr

    dmapr Silver Senior Member
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    The issue is not where to port, the issue is only with "buy now, port later" scenario. If you buy and port at the same time, you can go through anybody — and you'll still get a new SIM card.
     
  7. Gamer03

    Gamer03 Technology Aficionado
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    Thanks for your help Eric47 and dmapr. I appreciate it. I have three more questions:

    1. How does the 30 days trial work? Is it 30 days from the day you sign up? For example, if we buy four phones on July 6, 2008 (the day befor we leave for our vacation), then I am assuming the 30 days will be up at the end of the day on August 4, 2008 (according to my calendar). Correct?

    2. If we buy our phones now at a AT&T store, and then decide that AT&T is not right, can we return our phones and cancel our contract at a different AT&T store in a different state (i.e. we buy them in Florida and return them to a AT&T store in Illinois)?

    3. If we decide that we like AT&T (which hopefully we will if the coverage is great), and keep our phones, can we port our Verizon numbers over to AT&T in a different city and state while on our summer vacation (i.e. an AT&T Illinois store)? When do we have to do this by (see question 1)?


    Thanks in advance for your help.
     
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  8. Eric47

    Eric47 Bronze Senior Member
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    1. yes

    2. yes if you buy and return to a corporate store

    3. yes as long as its a corporate store

    if you arent sure if they are corporate, just ask or you can call 611 and ask them for the nearest one.
     
  9. charlyee

    charlyee Ultimate Insanity
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    Wirelessly posted (Treo 750: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.6) UP.Link/6.3.1.17.0)

    2. Yes you can, but if there is a difference in the percentage of sales tax then it makes a little difficult for the store, specially if you are returning to a higher sales tax area; which I think Chicago is.

    If you are returning it to a lower tax area then you just lose the difference in taxes.

    All the stores are setup to compute purchase & return based on local tax structure & thus the problem.
     
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    #9 charlyee, Apr 26, 2008
    Last edited: Apr 26, 2008
  10. Gamer03

    Gamer03 Technology Aficionado
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    Thanks for your help Eric.

    Thanks for your help Charlyee. I wonder how this would work?
     
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  11. charlyee

    charlyee Ultimate Insanity
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    Gamer, sometimes the store will give you more than you had actually spent, sometimes they will manually reduce the the price of the phone to match up with the purchase receipt, sometimes they will not accept the the return.

    If i were you I would time the purchase such that you can return it it if necessary to where you bought it from.

    Makes sense? :)
     
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  12. Gamer03

    Gamer03 Technology Aficionado
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    Yes. Thanks for the tips, Charlyee. That is why we will be testing it during the end of the first, second, and third weeks of July. That way, my sister also has a chance to test it out in Nebraska before we make a decision.
     
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  13. charlyee

    charlyee Ultimate Insanity
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    Gamer, although the coverage in the major cities in Nebraska is excellent, it is not always native at&t. I think just out side Lincoln is where at&t starts roaming. Your sister should make sure that not only does at&t work work where she needs it but that it is native at&t and not roaming.

    As dmapr explained earlier at&t does "ding" you for off-net usage of voice & data.

    Good luck with whoever you decide to go with. :)
     
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  14. Gamer03

    Gamer03 Technology Aficionado
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    Thanks Charlyee. My sister's friend came to her place for Thanksgiving last year and brought her new AT&T phone (don't know which model). She was able to make and receive calls inside of my sister's apartment. Also, my sister lives in Lincoln and goes to school in Lincoln and the only time she leaves Lincoln is when she takes I-80 east to Omaha to fly somewhere. So I don't think that she will have a problem with roaming unless she goes into the rural areas of Lincoln. Do all AT&T phones tell you when you are roaming (i.e. extended)? Since CDMA allows this, do AT&T phones allow you to set it to AT&T only? Thanks for your help.
     
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  15. Eric47

    Eric47 Bronze Senior Member
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    att doesnt let you control roaming so its always set to ATT. if your roaming, sometimes you can tell, it depends on the phone.
     
  16. Gamer03

    Gamer03 Technology Aficionado
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    Ok. That is good to know. Would the Motorola Z9 be able to tell you if it is roaming?
     
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  17. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    Its a Motorola, it should be able to be hacked to allow the display of the network name, instead of displaying AT&T all the time. I know on my older Motorola phones I've done this.

    -Jay
     
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  18. charlyee

    charlyee Ultimate Insanity
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    Unfortunately no at&t phones tell you when it is roaming without some sort of hacking. It reads the network off the SIM card and so it always says "at&t". For a while there, you could request to have the right code activated on your account so it would show "Cingular Extend", I don't know if this option is still available. Since your sister is away in college it might be possible to have this done for her.

    The Motorolas are easy to modify to read the actual network, on my WM5 devices I have the Field Test Menu and I get the MNC codes from that. I think she will be fine if Lincoln is the farthwest west she goes.
     
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  19. Gamer03

    Gamer03 Technology Aficionado
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    That is what I remember when you helped me hack my Motorola Razr V3 for Cingular way back when.

    I will have to see if they still have that option. As I told Jay in another thread, I will probably be posting a PDA question within the next month or so since like Jay mentioned, there are a lot of PDA/Smartphones to choose from. :eek:
     
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  20. Eric47

    Eric47 Bronze Senior Member
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    yea they are right, its hard to tell. i can tell on my blackberry, but only bc instead of saying EDGE, it says GSM, but both ways it says att
     
  21. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    LOL. I remember that... I think that must have been the longest distance seem edit ever... You emailed me the seems, I edited & emailed them back... :D

    -Jay
     
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  22. Gamer03

    Gamer03 Technology Aficionado
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    Yes. It was good that you helped me because I was getting really frustrated and had no idea how to fix and finish the seem edit.
     
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  23. dmapr

    dmapr Silver Senior Member
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    The feature code is 4EON — it may make it easier for the CS person to look it up.

    LOL, I had once done a coast-to-coast seem edit (for a New Yorker) :)
     
  24. Shizam76

    Shizam76 Shizam! Babyyyyy!
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    Yes....4EON. I have this on both my phone lines....this way when we roam, the display shows "Off Network". When I know that...then I can dial and find out who I am on.

    If you tell the CS rep that your sister is in Nebraska and you want to know if she is roaming so you don't get into trouble, a good rep will know this and add it...like they did for me. If they don't know, just tell them its the 4EON code....I think it means "for extended off network" something or another.

    I miss my motorolas :(
     
  25. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    You got us beat then... Our edit was only about 1,000 miles. :)

    -Jay
     
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  26. Gamer03

    Gamer03 Technology Aficionado
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    Thanks for the code dmapr. Is it free? And can it be put on more than one line (we woud have a four line FS plan)?

    Thanks for the tips Dave. That is good idea to tell them about my sister.
     
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  27. dmapr

    dmapr Silver Senior Member
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    In email terms the difference is negligible. Now if we were shipping the edits on CDs using USPS, it would've been worth the bragging rights :)
     
  28. Shizam76

    Shizam76 Shizam! Babyyyyy!
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    Yes sir...the code is free. I guess it is considered more of a function then an actual "feature".

    No problem Erik! Good luck with it all!
     
  29. dmapr

    dmapr Silver Senior Member
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    I've never heard of any limitation with regards to number of lines that can have 4EON on them, so you should be fine as long as they still add this feature. As Shizam has already answered, there's no fee for it.
     
  30. Jay2TheRescue

    Jay2TheRescue Resident Spamslayer
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    LOL, if shipping was to be involved I just tell people to ship me the phone, $30, and what they want done to it.

    -Jay
     
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