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AT&T pissing me off

Discussion in 'Northeastern US Wireless Forum' started by Guest, Apr 29, 2002.

  1. Guest

    Guest Guest

    AT&T pissing me off

    Has anyone noticed AT&T's lack of phones latly? I live in Connecticut and want to stay with AT&T, but wondering if I should switch back to Verizon or another place.

    It started about 2 months or so back when my T250 phone broke and I called in to get a replacement. It was out of warenty so they said they could give me an upgrade.

    Since I use the pocketnet (WAP) a lot, I told them I needed a phone with access to that, it seams the only phone they had was the Ericsson 289LX, witch along with the
    T250 was the only phones you could use when I first signed up. I had passed up the 289LX because of the small screen. After talking it over with them I finaly
    ordered it (didn't cost me anything but a contract extension). About 2 weeks or so later I find they have now taken the 289LX off their website. Now the 289LX
    broke on me, and to call in and have it replaced (underwarenty but is going to cost me $10 for shiping). I still hate this phone, the screen is too small and it's
    not built well (I admit.. I drop the phone a bit). I've been watching their website since my T250 broke waiting for some new phone I can order to replace this POS
    but found nothing. All their phones don't support pocketnet it seams. It's like they are going bakcwards of everyone and taking pocketnet away after they have
    addicted me to it. I use the 'net on my phone a lot and it's not a service I'd like to go without.

    It seams like their phones do support WAP, but after talking with the reps over and over again, it seams they won't setup any phone but the T250 and the 289LX
    for pocketnet.. and they have disconticued those phones.

    I know they are going to be putting up GSM and such it looks like... allthough they have no coverage anywhere even close to me, so I'm guessing it's going to
    be a while before I can even think of it. The phones they have for GSM looks nice, but without coverage it doesn't look good, nor does the 1cent per K charge
    it looks like they are going to. Now I have unlimited usage on pocketnet.

    To sum it up, should I stay with AT&T, look for a future of crapy GSM coverage and a per charge on internet service, or jump ship? Has anyone else in Connecticut
    have these problems? I'm looking at either Verizon or Cingular to jump to. Sprint and Voicestream doesn't seam to have enough coverage (better quality of voice
    or being able to make the phone call.... I'd rather make the phone call).

    Thanks
     
  2. Mooby

    Mooby Senior Member
    Senior Member

    Joined:
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    Location:
    CT
    My Phone:
    Sanyo 8200
    Wireless Provider(s):
    Sprint PCS, Prior-Verizon FreeUp
    I briefly had AT&T Free 2 Go wireless. I realize it's not the exact service but I had nothing but problems with it. I could never get a signal from an AT&T tower so I was always having to reenter the number I wanted to call. Only once did I get the phone to say "Home" rather than "Roam"(mind you I was in the home calling area the entire time). The time I got it to say Home was in the parking lot of the AT&T Store in Torrington. I tried the phone at home in Simsbury and at school in Storrs and nothing but Roam. Some of my friends in the area have Cingular and Verizon. They seem pretty satisfied with it and from what they've told me the coverage seems to be great(even out here in the boonies of Storrs). I think I'm gonna go with Verizon FreeUp (as cingular's prepaid doesn't allow roaming at all). As far as post paid I think they're both pretty similiar. I've heard nothing but good stuff about them.
     
  3. Jack

    Jack Silver Senior Member
    Senior Member

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    Location:
    Ohio
    My Phone:
    Motorola T720
    Wireless Provider(s):
    Alltel
    I agree with this.

    Kevin are the new nokias for at&t going to be web accessable

    Jack
     
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  4. KevinJames

    KevinJames WA's 1st retired mod
    Senior Member

    Joined:
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    Location:
    Central Valley NorCA
    My Phone:
    Samsung S7-Edge
    Wireless Provider(s):
    AT&T & Verizon
    As far as web access, I haven't been following Nokia's product line except that I know the upper end 9000-series has it. (A bit "too much" if you know what I mean.)

    I know someone will correct me if I'm wrong, but I think ATT is moving away from PocketNet in favor of GSM/GPRS when it is deployed. So I doubt anyone will be seeing any more PocketNet products. Then, when Edge is overlayed, we'll start see phones with a great deal more functionality that the current Ericsson's on PocketNet.

    On the positive side, ATT is committed to completing several major markets with GSM before the end of this year.

    (Okay, now that I've stuck my foot in my mouth, lets see who corrects me. Can you tell I'm getting paranoid?)
     
  5. goodjasonhunting

    Joined:
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    You are right Kevin. At&t has gone away from pocketnet and is no longer offering pocketnet service/phones to new customers or customers who are looking to get a new phone. The network is still up to support only existing customers who are currently on pocketnet service. The gsm/gprs overlay is the only data solution available and that is in a limited anount of markets. By the end of the year you should see most markets go through the transition process. As far as new phones, I have heard rumors of up to 25 new handsets/modems/asstd other devices to be released by the end of the year. But that is just a rumor. You can check out the RIM Blackberry 5810 right now. Blackberry

    Also, the Nokia 8390 does have net access via gprs, not to mention the 2500 name and number memory. Plus you can enhance to a efr codec on all the Nokia GSM phones by keying in a simple code.
     
  6. xsansangirlx

    xsansangirlx New Member

    Joined:
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    I bought a Nokia 8390 off of the internet last month, not realising that ATT had yet to activate GSM here in Boston. Anyway, I went into a retail store downtown, planning on begging them to unlock the darn phone. Anyway, the guys behind the counter were so excited over the phone and told me that they GSM would probably be up by Sept here. Seeing that I'm going back home to Hong Kong for the summer, I've decided not to bother runnign around to find someone to unlock my phone and just simply wait it out...

    Can anyone verify the date that they gave me??

    ~-~-Denise~-~-
     
  7. Guest

    Guest Guest

    It will be up and running by September. They hvae crews in the Boston area right now building the system. Wait til you see the Ericsson T68! It will be a tri-band phone with bluetooth already installed. You can check out and play with an online demo of the phone at the Ericsson site. Hold on... the GSM system WILL be great!
     
  8. Guest

    Guest Guest

    any1 know when is AT&T going to switch to GSM in San Francisco/Oakland, CA area?

    thanks,
     
  9. KevinJames

    KevinJames WA's 1st retired mod
    Senior Member

    Joined:
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    Location:
    Central Valley NorCA
    My Phone:
    Samsung S7-Edge
    Wireless Provider(s):
    AT&T & Verizon
    Exact dates, no. But it has been reported that the major markets for ATT will be running GSM before EOY 2002.
     

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