I am not familiar with Pantech, but is there not an option within your address book or contacts menu? Or is it just not working specifically on the at&t related contact entries? If it's the latter, does the phone have an option to view only the contacts stored on phone memory (not SIM)? If so, you may not see them there (or you may be able to delete them from the phone's memory). I know if I'm not careful every time I reinstall my SIM into my SE W580i it asks me if I want to copy the contacts from the SIM to the phone, so I have to remember to answer "no" in order to keep from recreating the at&t related contacts in my address book.
thanks for the info. I am unable to delete the AT&T entries from the phone or the sim. Seems like they really want their name in my address book. There must be a way to accomplish this but the AT&T rep said it couldn't be done...... sounds silly to have nine entries that I don't want...
If your phone has Calling Groups, you can put those numbers into one group and your other numbers into another group. You can then display the group with the numbers you want. You seem to be getting your knickers in a knot over a trivial thing. If you look at your calling patterns, most of your calls are to a small group of entries in your addressbook. You can call them from your Recent Calls and never have to consult your addressbook.
As said I'm not familiar with Pantech, but that seems odd that you can't at least delete the at&t entries from your phone's address book memory. I can on my at&t branded SE W580i if I accidentally allow them to be copied from the SIM when I install it in the phone; and then I just use the option (within my address book settings) to only view/save address book entries to the phone's memory (and not the SIM). I have so few address book entries that I don't use contact groups at all - so if it's not an option on your phone or you prefer not to go that route, see if the phone will allow you to edit the address book entry name. If so, the trick I use is to add a "z" to the beginning of the contact name, which will then sort all the at&t related entries together and put them at the bottom of the list. A "." may also be able to be used and is less obtrusive, but you'll have to see if your phone alphabetizes special characters at the beginning or the end.
Its not trivial, the phone will not allow you to edit, delete or group the entries so you can work around them. And its now 10 ATT entries I have to scroll through to get to my entries.. I'm curious as to if they are so important they have to be locked, then why isn't 911 one of the listings? Instead they are BS listings like download ringtones or check your minutes. Im taking my phones back if they can't or will not remove this crap, its wasn't on my old phones, I'll even go so far a to change providers.
I just got a call from AT&T sales person who was checking the problem through their chanels. They told me that on certain model Pantech phones, the c520 included, the user can't remove or edit the AT&T listings. Considering there was a couple of other issues with the phones, didn't support USB or group transfers of address book entries, I'm returning the phones. @ efparri.. The issue isn't with ATT providing the entries.. the issue is the user not being able to delete or edit them. Most of the other brands according to AT&T sales person allow the entries to be deleted or edited. I believe some idiot at Pantech mistakenly locked the entries in the firmware. Whats real stupid is if AT&T changes any of the phone numbers for its services the user's listing will be out of date and usless as it can't be changed to new number.
Most AT&T phones have preprogrammed numbers which cannot be removed from the addressbook. The AT&T sales person will tell you whatever will make a sale or protect a previous sale.
Its true you cant trust what sales people say. However in this case I tested all the flip phones my ATT store had last night, which were Motorola, Pantech, SonyEricsson, and Samsung. Motorola and Pantech didn't allow deleting or editing but the others did. The whole notion of me purchasing the phones and then having ATT embed their crap which interferes and impedes the phones operation really steams me, especially when I'm paying full replacement cost. This is equivalent to a car dealer drilling holes in your car to bolt on his dealership logos, which they don't do. I guess the next thing they'll be doing is having a short commercial at the beginning and end of all our calls and for the long calls they'll break in every 10 minutes with a commercial.
what i did for my newest phone was a factory default restore...this got rid of all the numbers that AT&T pre-programmed.
In many cases the numbers are on the AT&T SIM card. If you cannot choose to show only the phone's internal memory, you would have the problem with any phone, whether AT&T or not.